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Technology
Finding solutions for travel disruptions in an age of climate change
By Derek Catron
|
November 27, 2023
Travel industry leaders weigh in on the need for companies to be more proactive about helping customers when travel disruptions occur.
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Opinion
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Travel customer service resilience in the age of climate disruption
By Jeffrey Katz – Journera
|
October 27, 2023
While the increasing frequency of climate-related disruptions is inevitable, severely disappointed customers are not. Travel providers have access to the data that enables a real-time, proactive...
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Hot and not in travel startup funding during pandemic-stricken 2020
By Linda Fox
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December 18, 2020
Investments in travel startups slowed in 2020 but ground transportation and private accommodation remained in the spotlight.
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News
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Online
Four travel CEOs on thriving through 2020
By Mitra Sorrells
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December 17, 2020
The CEOs of Serko, RedDoorz, Journera and Hopper detail what they've done to finish 2020 on a strong note.
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Booking.com's James Waters on the human psyche, AI and shiny things
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Chaty AI raises $1.15 million seed round to expand AI assistant for travel experiences
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Klook’s Wilfred Fan on using social to spread travel
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The silent booking signal: How bed bug safety reshapes hotel choice
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