JetBlue

News / Technology

10 years on, airlines begin to see the benefits of inflight wifi

By Marisa Garcia | September 15, 2017

Timing is everything. Perhaps it’s no coincidence that the 10th anniversary of the iPhone and the 10th anniversary of the introduction of inflight connectivity, more commonly known as inflight wifi Read More

News / Online

How simplicity and lifestyle branding drive loyalty for airlines

By Marisa Garcia | September 11, 2017

JetBlue is using technology to bring humanity back to travel. Speaking at the Aviation Festival in London last week, Eash Sundaram, CIO, JetBlue credited technology for helping the airline deliver Read More

News / Distribution

Datalex targets new revenue streams via AI, payments and an OTA platform

By Martin Cowen | August 30, 2017

Datalex has started its 2017 financial year strongly, reaffirming its guidance for a 15-20% full-year increase in adjusted EBITDA. For the six months to end-Jun, total revenues came in at $30.3 mil Read More

News / Technology

JetBlue banks on proactive customer service with investment in Gladly

By Marisa Garcia | August 10, 2017

JetBlue will centralize all customer communications through a new partnership with Gladly and will also invest in the business through its JetBlue Technology Ventures. Gladly brings together all cu Read More

News / Technology

In a mobile-only world, will airlines charge for web bookings?

By Viewpoints | June 16, 2017

Right now airlines are introducing fees for bookings via the GDS but imagine a scenario five years down the road where an airline charges a fee for booking via the website instead of the mobile app. Read More

News / Technology

US holds off on expansion of laptop ban - for now

By Michele McDonald | May 31, 2017

The Department of Homeland Security announced that Secretary John Kelly did not make an announcement regarding “a much-discussed expansion" of the so-called laptop ban. The no-announcement announce Read More

News / Distribution

Should airlines be looking to the likes of Netflix for standards?

By Linda Fox | May 30, 2017

Discussion of technology standards often makes for a lot of hot air at airline industry events. Who should set them, who will adopt them, will they be adopted by the book, who will pay and, so on.. Read More

News / Distribution

No one size fits all - airlines benefit from diverse digital tactics

By Kevin May | May 15, 2017

Data released this month illustrates the success of a wide array of initiatives being used by airlines to attract prospective passengers to their websites. SimilarWeb examined traffic to the five m Read More

News

JetBlue's and El Al's venture arms open a travel startup accelerator

By Sean O'Neil | August 17, 2016

JetBlue's investment arm has teamed up with El Al's investment arm to create an aviation technology accelerator for travel startups. Startups worldwide (that are either before or in a seed-round st Read More

News / Technology

Nao boarding - airlines follow hotels with robot trials

By Juliana Shallcross | August 1, 2016

Robots are getting around. The same kind of robot that Hilton Worldwide has been testing as a concierge in one of its hotels also recently helped passengers navigate the Japan Airlines terminal at Tok Read More

News

A chat with JetBlue CIO Eash Sundaram

By Benét Wilson | July 29, 2016

IT operations at major companies are complicated enough. But overseeing IT for a major airline like JetBlue can take it to another level. For four years, Eash Sundaram has overseen the Long Island Read More

News

Turkish Airlines plugs into the world of travel startups

By Kevin May | April 11, 2016

Turkish Airlines is the latest to tap into the startup ecosystem following its backing for the Plug and Play accelerator scheme for newbies in travel. The airline says it will be one of the support Read More

News

JetBlue's VC fund invests in Flyr, the airfare forecaster

By Sean O'Neil | March 25, 2016

It was only last month that US airline JetBlue became the rare airline to set up a venture capital firm in Silicon Valley, named JetBlue Technology Ventures. Today it disclosed its first investment, w Read More

News

JetBlue opens VC fund focusing on travel and hospitality startups

By Sean O'Neil | February 11, 2016

JetBlue is opening a venture capital firm in Silicon Valley to "invest in, incubate, and partner with early stage startups at the intersection of technology, travel and hospitality," the New York-base Read More

News / Technology

KLM tests Spencer robot at Schipol

By Linda Fox | December 3, 2015

KLM began testing a robot called Spencer at Schipol this week with the aim of helping passengers get to their connecting flights. The robot, which has been two years in the making, and the project Read More

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