Itinerary Management

News / Online

TripActions moves deeper into Europe with investment from Lufthansa Group

By Mitra Sorrells | January 21, 2020

TripActions will actively pursue clients in Europe with the help of Lufthansa Group. Read More

Opinion / Technology

Consolidation to come in technology for tours and activities

By Douglas Quinby - Arival | October 2, 2019

Scores of overlooked companies are laying the essential plumbing to wire up travel’s third-largest and most fragmented sector. Read More

travelbank superitinerary product launch

News / Technology

TravelBank creates "SuperItinerary" to capture bookings, spending and ancillaries in one place

By Mitra Sorrells | September 26, 2019

TravelBank's new SuperItinerary tracks appointments and bookings, trip spending and ancillary offers in one app. Read More

Opinion / Online

Trip Planning 3.0 – this time it’s more than personal

By Manuel Hilty - Nezasa | September 13, 2019

Some survivors are learning from the past, making the most of today’s tech landscape to create fit-for-purpose planning and booking tools for today’s travelers. Read More

News / Technology

Q&A: BCD Travel's Yannis Karmis on innovation, new tech, threats to legacy TMCs

By Mitra Sorrells | August 30, 2019

BCD Travel's senior vice president of product strategy and development, Yannis Karmis, discusses emerging technologies, NDC, digital identity and more. Read More

Interview / Startups

In The Big Chair - Ariel Cohen of TripActions

By Mitra Sorrells | August 29, 2019

TripActions is only four years old, but the company is definitely playing in the big leagues, valued at more than $4 billion on more than $450 million in funding in the last 18 months and making moves... Read More

business travel part 5 new tech and business models

News / Online

Business travel, part 5: The evolution to "any channel" management

By Mitra Sorrells | August 28, 2019

Experts predict changes to both business models and how technology is used will together open new options for business travel management for both travelers and companies. Read More

business travel part 4 data management for leakage

News / Technology

Business travel, part 4: How data management can minimize trip "leakage"

By Mitra Sorrells | August 26, 2019

Data management tools are enabling corporate travel managers to capture and analyze data from off-channel bookings to minimize leakage. Read More

Opinion / Technology

Customer data platforms in travel: Worthy of the hype?

By Valerio Fuschini - Carlson Wagonlit Travel | April 4, 2019

With the increasing competition for customers, TMCs are crying out for cross-functional windows into traveler data, but are customer data platforms the answer? Read More