Interviews

Olaf Backofen, head of retail partnerships for Lufthansa Group, said the company's priorities for 2025 include leveraging AI to improve the customer experience.... Read More

Hospitality distribution solutions company HotelPORT provides solutions for hoteliers to ensure accurate representation of property content shown through online travel agencies, tour operators and other channels.... Read More

IBS Software provides solutions for airlines, hotels, cruise lines and other travel companies, focusing on areas like retailing, passenger services, distribution and loyalty.... Read More

Alix Boulnois, chief business, digital and tech officer of Accor, discusses the hotel group's priorities across distribution, direct bookings and loyalty.... Read More

Exoticca's CEO Pere Valles discusses the company's strategy to play in the connected trip space, its technology investment and keeping investors happy.... Read More

Arcube's platform also works to analyze a passenger’s travel history, market data and other factors to predict and increase the likelihood of a passenger returning to an airline.... Read More

Walkway helps experience providers price with confidence, track competitors, understand the market and uncover new ways to increase revenue.... Read More

Eric Goldreyer has spent three decades in the travel industry, with a focus on short-term rentals as founder of BedandBreakfast.com back in 1995 and later co-founder of TurnKey Vacation Rentals.... Read More

Boom alleviates the burden of manual operations for property managers by automating guest communications, task management, reporting and more.... Read More

Founded in 2021 and based in Mexico City, the company provides a corporate travel platform that includes online booking, expense management and payments.... Read More

The company raised $370 million in Series C funding in November, and Fitzpatrick sees huge opportunity for the company to grow, particularly in the independent hotel sector.... Read More

In an interview in the PhocusWire studio Alberto Gutiérrez discussed the growth of tours and activities marketplace Civitatis, attracting investment and its focus on Latin America.... Read More

ToursByLocals is poised for growth with a recently updated technology base intended to improve the 15-year-old private tour company’s strategy, according to CEO Lisa Chen.... Read More

In an interview with PhocusWire, former Spirit and Allegiant CIO Scott Allard, discusses airline technology, cloud implementation and finding value in legacy systems.... Read More

Brett Henry is enthused about a singular goal of building the best B2B hospitality marketplace in a region that’s booming.... Read More