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News
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Technology
VIDEO: IBM on airlines needing to maximize how they use data
By Kevin May
|
September 25, 2019
Airlines are sitting on mountains of data, but they - as passenger requirements and technology improve - are perhaps not getting the most out of it.
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News
/
Technology
Destination marketing, part 3: On the road to smart, "real-time" tourism
By Mitra Sorrells
|
September 23, 2019
For the third piece in this month's series, we look at how technology is enabling DMOs to serve visitors when they are in-destination.
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Opinion
/
Technology
Will data or collaboration solve aviation's capacity crunch?
By Thomas Deillon - SITA
|
August 14, 2019
SITA's Thomas Deillon analyzes how the airline industry should handle the impending capacity crunch.
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News
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Technology
Getting out of the way of "innovation" in travel
By Linda Fox
|
June 26, 2019
Amazon Web Services believes the travel industry is stuck in silos and an “old way of thinking about IT”, with disparate systems that don’t talk to each other.
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News
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Technology
Expedia’s Arthur Chapin on emerging tech: The good, the bad… and the blockchain
By Jill Menze
|
June 20, 2019
You’ve heard it once, and you’ll hear again how things like blockchain and Amazon’s Alexa are disrupting the travel industry. But when does the talk turn from promise and buzz to practical...
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From Our Partners
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Technology
Accor’s renewed focus – aspirational and experiential aspects of a guest
By Ritesh Gupta - China Travel News
|
June 20, 2019
The hospitality group asserts that it has moved on from being owner of properties to owning the relationships, dwelling on aspirational and experiential aspects of travelers.
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Opinion
/
Technology
IoT, asset management and transforming the short-term rental experience
By Michael Driedger - Operto
|
June 5, 2019
One of the greatest challenges for the international vacation and short-term rental industry today is providing a product with the level of consistency and standardization that guests increasingly...
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News
/
Technology
Using tech to overhaul one of the most troublesome parts of the travel experience
By Mitra Sorrells
|
May 8, 2019
Dubai Airports' Michael Ibbitson explains how the facility is using technology to provide exceptional customer service for the nearly 90 million passengers that pass through it each year.
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News
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Technology
Airlines bring baggage handling mishaps down as tracking tech kicks in
By Linda Fox
|
April 25, 2019
SITA's baggage report shows that airlines and airports continue to make improvements in baggage mishandling.
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Opinion
/
Technology
Why IoT is the “smart” solution for the hospitality industry
By Rob Mesirow and Jennie Blumenthal – PwC
|
April 18, 2019
IoT solutions can provide many benefits for the hospitality industry, including more efficient asset tracking and utilization, lowered energy costs and a better experience for guests.
Read More
From Our Partners
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Technology
Task management automation takes hold in hospitality
By PhocusWire
|
April 17, 2019
After many years of focusing IT spend on guest-facing technologies, hoteliers are increasingly adopting task management automation solutions designed to support staff and streamline operations.
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News
/
Technology
VIDEO: Personalization and its impact on hotels - past, present and future
By Kevin May
|
March 19, 2019
The road to personalization in travel has been a slow one, and now, it seems, with technology and 24/7 connections with guests, the opportunity is even greater.
Read More
Notated News
/
Technology
Connectivity and control will give rail the green signal in the future
By SmartRail World
|
March 6, 2019
Whether it is bringing wi-fi to passengers subways, or connecting the longest rail in the world, rail networks are undergoing a connectivity transformation.
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News
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Online
AirAsia launches venture capital fund to grow startup base in Southeast Asia
By Jill Menze
|
March 5, 2019
The low-cost carrier’s venture arm, RedBeat Ventures, is establishing the VC fund - dubbed RedBeat Capital - alongside a strategic partnership with San Francisco-based startup accelerator and venture...
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Opinion
/
Technology
Why customer data platforms hold immense potential for travel companies
By Jim Price - MParticle
|
February 13, 2019
For travel companies, a CDP can add significant agility and resilience to infrastructure and organization, reduce operating costs and provide the necessary controls for proper data governance.
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What the EU AI Act means for the travel industry
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Airbnb partners with Tripadvisor amid plans to scale Experiences
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Airbnb continues hotel push: 'Stepping on the gas'
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Expedia Group is investing in AI that doesn't convert yet
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IHG working with Google agentic booking pilot, wider AI initiatives
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The challenge of keeping AI-generated travel review summaries accurate, objective and useful
News
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Fliggy announces its latest agentic AI travel assistant
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TUI Group credits AI-driven cost savings for Q3 results
News
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Entravel Group secures $7.5M to expand white-label model in travel
Interview
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AI transformation in travel: Javier Cabrerizo of HBX Group
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