Internet Of Things

destination marketing part 3 smart tech smart tourism

News / Technology

Destination marketing, part 3: On the road to smart, "real-time" tourism

By Mitra Sorrells | September 23, 2019

For the third piece in this month's series, we look at how technology is enabling DMOs to serve visitors when they are in-destination. Read More

Opinion / Technology

Will data or collaboration solve aviation's capacity crunch?

By Thomas Deillon - SITA | August 14, 2019

SITA's Thomas Deillon analyzes how the airline industry should handle the impending capacity crunch. Read More

News / Technology

Getting out of the way of "innovation" in travel

By Linda Fox | June 26, 2019

Amazon Web Services believes the travel industry is stuck in silos and an “old way of thinking about IT”, with disparate systems that don’t talk to each other. Read More

News / Technology

Expedia’s Arthur Chapin on emerging tech: The good, the bad… and the blockchain

By Jill Menze | June 20, 2019

You’ve heard it once, and you’ll hear again how things like blockchain and Amazon’s Alexa are disrupting the travel industry. But when does the talk turn from promise and buzz to practical... Read More

From Our Partners / Technology

Accor’s renewed focus – aspirational and experiential aspects of a guest

By Ritesh Gupta - China Travel News | June 20, 2019

The hospitality group asserts that it has moved on from being owner of properties to owning the relationships, dwelling on aspirational and experiential aspects of travelers. Read More

Opinion / Technology

IoT, asset management and transforming the short-term rental experience

By Michael Driedger - Operto | June 5, 2019

One of the greatest challenges for the international vacation and short-term rental industry today is providing a product with the level of consistency and standardization that guests increasingly... Read More

News / Technology

Using tech to overhaul one of the most troublesome parts of the travel experience

By Mitra Sorrells | May 8, 2019

Dubai Airports' Michael Ibbitson explains how the facility is using technology to provide exceptional customer service for the nearly 90 million passengers that pass through it each year. Read More

News / Technology

Airlines bring baggage handling mishaps down as tracking tech kicks in

By Linda Fox | April 25, 2019

SITA's baggage report shows that airlines and airports continue to make improvements in baggage mishandling. Read More

Opinion / Technology

Why IoT is the “smart” solution for the hospitality industry

By Rob Mesirow and Jennie Blumenthal – PwC | April 18, 2019

IoT solutions can provide many benefits for the hospitality industry, including more efficient asset tracking and utilization, lowered energy costs and a better experience for guests. Read More

From Our Partners / Technology

Task management automation takes hold in hospitality

By PhocusWire | April 17, 2019

After many years of focusing IT spend on guest-facing technologies, hoteliers are increasingly adopting task management automation solutions designed to support staff and streamline operations. Read More

News / Technology

VIDEO: Personalization and its impact on hotels - past, present and future

By Kevin May | March 19, 2019

The road to personalization in travel has been a slow one, and now, it seems, with technology and 24/7 connections with guests, the opportunity is even greater. Read More

Notated News / Technology

Connectivity and control will give rail the green signal in the future

By SmartRail World | March 6, 2019

Whether it is bringing wi-fi to passengers subways, or connecting the longest rail in the world, rail networks are undergoing a connectivity transformation. Read More

News / Online

AirAsia launches venture capital fund to grow startup base in Southeast Asia

By Jill Menze | March 5, 2019

The low-cost carrier’s venture arm, RedBeat Ventures, is establishing the VC fund - dubbed RedBeat Capital - alongside a strategic partnership with San Francisco-based startup accelerator and venture... Read More

Opinion / Technology

Why customer data platforms hold immense potential for travel companies

By Jim Price - MParticle | February 13, 2019

For travel companies, a CDP can add significant agility and resilience to infrastructure and organization, reduce operating costs and provide the necessary controls for proper data governance. Read More