IT Services

News / Technology

New technology measures distance between travelers in airport security lines

By Mitra Sorrells | April 22, 2020

Motion analytics company iinside is updating its technology to measure crowd density in airports in response to coronavirus-prompted social distancing guidelines. Read More

Opinion / Technology

How AI can save airline customer service teams in times of crisis

By Puneet Mehta - Netomi | April 20, 2020

As airlines deal with high volumes of customer service requests due to the coronavirus, artificial intelligence can help them improve customer and agent satisfaction. Read More

Opinion / Startups

Travel venture funding is not over - startups just need to be smarter and prepared

By Partners at Ennea Capital | March 30, 2020

An overview of the current investor sentiment and impact on startup funding in the short and medium term, as well as likely outcomes for the industry. Read More

Interview / Technology

Sounding Off: Travel bailouts are not simple tasks to manage

By PhocusWire | March 27, 2020

It seems more likely that any form of state aid will go only to propping up the travel-facing operations that inspire people to travel or are functional elements of a trip. Not the ecosystem... Read More

News / Distribution

Sabre makes $200M in cuts to offset coronavirus impact

By Kevin May | March 20, 2020

The cuts range from offering voluntary unpaid leave, severance and early retirement to staff across the world to scaling back its third-party contracting and vendor costs. Read More

News / Technology

President Trump orders sale of StayNTouch to Chinese giant Shiji to be reversed

By Kevin May | March 6, 2020

Trump's intervention is being made on grounds of national security, a statement from the White House says. Read More

News / Technology

How blockchain is reinventing travel loyalty programs for both brands and consumers

By Mitra Sorrells | February 28, 2020

Companies such as Loyyal, Qiibee and Kornchain are accelerating development of blockchain solutions for loyalty and rewards, and executives say they expect widespread adoption in the next five to 10... Read More

News / Distribution

Accor talks up loyalty deals, seeks new partners for some business elements

By Linda Fox | February 21, 2020

Accor highlights big plans for loyalty partners as it announces full-year results for 2019. Read More

News / Distribution

Lufthansa Group renews IT partnership with Amadeus, adds digital services

By Linda Fox | February 18, 2020

While the deal was agreed in principle about a year ago, Amadeus says it has taken time to negotiate various elements included in it. Read More

News / Technology

Travel tech pros put sustainability behind economy as key challenges for 2020

By Linda Fox | February 10, 2020

A Travel Technology Europe survey highlights economic uncertainty as the greatest challenge facing the industry - but sustainability and climate change follow close behind. Read More

Interview / Technology

In The Big Chair - Greg Webb of Travelport

By Mitra Sorrells | February 10, 2020

Greg Webb became Travelport’s CEO in August 2019, shortly after the company went back to private equity ownership in a $4.4 billion sale. Read More

News / Technology

Immfly lands investment from Boeing, plans to boost in-flight digital capabilities

By Linda Fox | February 5, 2020

Boeing hopes to boost in-flight capabilities for airline customers following the strategic investment in Immfly. Read More

News / Technology

Amadeus acquires airline network planning software from Optym

By Linda Fox | February 4, 2020

For more than three years, Amadeus has partnered with and invested in U.S.-based Optym to develop its airline solutions. Read More

News / Startups

Software-driven hotel brand Life House raises $30M, led by Thayer Ventures

By Mitra Sorrells | January 24, 2020

The Series B round will be used to grow Life House's boutique hotels business and management services. Read More

News / Technology

Sabre goes all-in with Google Cloud for infrastructure and analytics

By Linda Fox | January 24, 2020

The distribution and technology giant says new services and “operational agility” are part of the plan, with Google Cloud becoming its preferred cloud provider as well as a “broader strategic partner.” Read More

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