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Opinion / Technology

Is robotics taking over hospitality? Yes and no

By Chris Connar - Angie Hospitality | March 19, 2021

Robots and automated technology support the current evolution of hospitality, but only when they allow staff to focus on delivering exceptional guest services. Read More

News / Technology

Emburse expands portfolio with acquisitions of Roadmap and DVI

By Mitra Sorrells | March 16, 2021

In addition to Roadmap and DVI, Emburse includes Chrome River, Certify, Abacus, Captio, Nexonia and Tallie. Read More

News / Technology

VIDEO: Health passports and next steps for COVID travel solutions

By Mitra Sorrells | March 10, 2021

Daon vice president Clive Bourke spoke with us during PhocusWire's Pulse: Safer & Seamless event to discuss the Verifly health passport product and how the broader travel industry can create solutions... Read More

News / Startups

Hospitality startup Cosi raises €20M to fuel European expansion

By Jill Menze | March 9, 2021

Despite the coronavirus pandemic, Germany-based Cosi says its tech-enabled properties outperformed traditional hotels by 400% in 2020. Read More

News / Technology

Kayak opening hotel, developing hotel tech in partnership with Life House

By Mitra Sorrells | March 9, 2021

Kayak will open Kayak Miami Beach in April and will use the property as a "design lab" to develop hotel technology. Read More

News / Distribution

Google eliminates fees for hotel booking links

By Mitra Sorrells | March 8, 2021

Now in addition to up to four paid ad slots, Google will provide an extensive organic list of booking options, such as the hotel website, online travel agencies and other travel sites. Read More

News / Technology

SITA cyber attack accesses passenger data for multiple airlines

By Mitra Sorrells | March 5, 2021

Singapore Airlines, Finnair and British Airways have acknowledged data from their frequent flyer programs was accessed in the attack. Read More

News / Technology

Sitecore acquires travel personalization platform Boxever

By Kevin May | March 3, 2021

Boxever was created in 2011 and built a digital optimization platform to use a brand's user data and combine it with artificial intelligence techniques to provide customer up-sell and cross-sell... Read More

News / Technology

VIDEO: Terry Jones on health passports, standards and restoring consumer confidence

By Mitra Sorrells | March 2, 2021

Travel industry veteran Terry Jones discusses the need for collaboration and communication as the industry rolls out digital health passports and other solutions to restart travel. Read More

Opinion / Technology

How Big Data can drive hotel value and loyalty

By Laurent Idrac - Hapi | March 1, 2021

Hotels may know about their guests pre‐stay and post‐stay, but they’re often missing out on the most important part of the journey: personalizing the experience while on property. Read More

News / Distribution

Amadeus ends 2020 with large losses and 61% drop in revenue

By Linda Fox | February 26, 2021

The distribution giant says that while there was a slight improvement in air traffic in the final quarter of the year, the pandemic continued to severely impact travel. Read More

News / Technology

Airline technology investments slumped in 2020

By Linda Fox | February 25, 2021

Airline and airport technology chiefs have had to reprioritize investment with self-service passenger options high on the agenda. Read More

News / Distribution

Travelport rebrands to align with company's “monumental culture shift”

By Mitra Sorrells | February 23, 2021

Travelport is launching a new visual identity ahead of the rollout of its next generation platform, which will replace the legacy three-core distribution system. Read More

News / Technology

The vital, the obvious and the hopeful: Tech trends to watch in travel

By Kevin May | February 22, 2021

We list some of the trends noted by a recent CBInsights report and how they might strike a chord with the industry's strategies to move forward in 2021. Read More

News / Technology

As Bitcoin surges, will cryptocurrency become an accepted form of payment in travel?

By Mitra Sorrells | February 18, 2021

Industry experts agree digital currencies are an inevitable evolution and provide advantages for travel payments, but there are challenges to adoption. Read More

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