IT Services

News / Technology

Record online direct bookings are driving innovation in hospitality, survey finds

By Morgan Hines & Derek Catron | January 11, 2024

The hotel industry is making strides when it comes to digitalization, but there's still plenty of room to grow, according to a recent report from H2c. Read More

News / Technology

Operto acquires guest experiences tech provider Dack

By Linda Fox | January 8, 2024

The acquisition of Dack follows Operto's acquisition of VRScheduler in 2021 and STAYmyway in 2022. Read More

News / Distribution

How global consumer trends are impacting travel

By Linda Fox | January 8, 2024

We look at how Euromonitor's global consumer trends are playing out in the travel industry. Read More

Interview / Startups

Justt - Launch pitch at The Phocuswright Conference 2023

By PhocusWire | January 4, 2024

Justt was developed with the intent of dealing with chargebacks for merchants. The company aims to use technology to turn a process that can be complex and frustrating into one that is easier for... Read More

News / Online

Top Travel Industry Predictions for 2024

By Morgan Hines | January 2, 2024

Leaders from across the travel industry share their thoughts on what the industry should be watching and working on in 2024. Read More

News / Technology

Three ways generative AI is improving the travel industry

By Morgan Hines | December 18, 2023

In a wide-ranging conversation at The Phocuswright Conference, leaders from Microsoft, Priceline and Amadeus discussed opportunities generative AI presents to the travel industry and how it's changing... Read More

News / Technology

HomeToGo updates on AI developments, M&A strategy

By Linda Fox | December 12, 2023

HomeToGo has laid out how it plans to integrate further AI initiatives in 2024 as well as make more investments. Read More

News / Technology

ATPCO acquires travel data analytics startup 3Victors

By Morgan Hines | December 12, 2023

ATPCO said the acquisition expands its data with real-time capabilities to further enhance its creation of tools that support the future of modern airline retailing. Read More

News / Distribution

Sabre reports revenue gains in Q3 but losses increase

By Linda Fox | November 2, 2023

Sabre president and CEO Kurt Ekert said the financial results exceeded expectations. Read More

News / Technology

Everything, everywhere, all at once – trends in hospitality tech

By Klaus Kohlmayr — IDeaS | October 17, 2023

2023 has brought technology trends to travel that surprised, enlightened and perhaps even terrified us, but we know that with great upheaval comes great change. Read More

News / Technology

Sabre investigation finds no security concerns from alleged ransomware attack

By Derek Catron | October 10, 2023

Despite allegations from a ransomware group that it stole sensitive personal information from Sabre, the company said it has found no evidence that customer data has been compromised. Read More

News / Online

Airbnb is partnering with Breezeway

By Morgan Hines | September 5, 2023

Breezeway is linking up with short-term rental platform Airbnb as its new software partner. Read More

News / Technology

How the digital guest journey is unlocking the next era of hospitality

By Harman Singh Narula – Canary Technologies | August 28, 2023

Leading hotels, hospitality brands and management groups are turning to technology solutions to help create more personalized guest-staff interactions, automate rote administrative processes, improve... Read More

News / Technology

Are airline patents a mark of industry innovation?

By Linda Fox | August 25, 2023

Lufthansa Innovation Hub's study of airline patents filed over the past 20 years revealed a steady decline since 2016 with financial constraints and outsourcing of innovation among reasons for this... Read More

News / Technology

How cloud services help expand Amazon’s role in travel

By Derek Catron | August 22, 2023

Massimo Morin, Amazon Web Services’ global head of travel, shares insights into how AI and other new tech extends the company’s reach into the travel industry. Read More

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