How the coronavirus gave QR codes a major role in travel
How the coronavirus gave QR codes a major role in travel
By Sooho Choi - Publicis Sapient | October 28, 2020
QR codes hold even more potential as they have become an essential and welcomed tool for travel and hospitality brands, in particular, helping the industry get back on its feet in the face of adversity. Read More
Opinion | Technology
Phocuswright Conference 2020 Preview: It's a period of reckoning for hotels
Phocuswright Conference 2020 Preview: It's a period of reckoning for hotels
By Kevin May | October 27, 2020
The pre-pandemic fierce yet healthy competition between hotels and rentals for the leisure traveler is now more acute than it has ever been. It's going to be a tough ride ahead. Read More
News | Distribution
Google says COVID boosted OTA usage in APAC
By Mitra Sorrells | October 26, 2020
Google's sector lead for travel and vertical search in APAC shared results of the company's consumer surveys during a keynote at ITB Asia.     Read More
News | Distribution
Skyscanner, Expedia, Hopper on need for transparency in travel retailing
By Mitra Sorrells | October 14, 2020
At an ATPCO virtual event, product managers from the three companies shared how they are adapting to the new needs of customers. Read More
News | Distribution
VIDEO: Travelers fear catching virus, losing money amid COVID pandemic
By Mitra Sorrells | October 13, 2020
At least two-thirds of respondents say they worry they may contract COVID-19 during travel or while in a destination. Read More
News | Online
VIDEO: How COVID-19 is shifting the dynamic between hotels and short-term rentals
By Mitra Sorrells | October 8, 2020
A panel of industry leaders debates the shifting hospitality landscape at Phocuswright Europe 2020. Read More
News | Online
VIDEO: Barceló Hotel Group adapts COVID response to market and customer demands
By Mitra Sorrells | October 6, 2020
With hotels in 22 countries, the company has had to customize its response to the pandemic. Read More
News | Online
For hotels, COVID-19 has created an operational "perfect storm"
For hotels, COVID-19 has created an operational "perfect storm"
By Katherine Grass - Optii | October 2, 2020
On top of the basic need to have the right amount of staff in place for a highly unpredictable amount and type of guests, hotels also have to process systemic change in the way their operations run to... Read More
Opinion | Distribution
Google says private accommodation is recovering faster than hotels on a global scale
By Linda Fox | October 1, 2020
The search giant highlights uncertainty, domestic trips and hygiene as dominating travel searches in Asia Pacific but eagerness to travel is lukewarm in many global markets. Read More
News | Online
Hotel guests want supplies over contactless tech, are willing to pay COVID surcharges
Hotel guests want supplies over contactless tech, are willing to pay COVID surcharges
By Jill Menze | October 1, 2020
According to a recent survey from HotelsByDay, hotel guests prioritize hand sanitation stations and masks over contactless check-in and checkout – and they’re willing to help hotels cover the cost. Read More
News | Online
Self-service PPE kiosks become the newest addition to hotel lobbies
By Mitra Sorrells | September 28, 2020
Retail pharmacy chain CVS will stock self-service kiosks with masks, sanitizer and other products for use in hotel lobbies. Read More
News | Technology
Healthy Sail Panel recommends 74 steps to reduce COVID-19 risk on cruise ships
By Mitra Sorrells | September 22, 2020
Specialists say a focus on testing, the use of face coverings, enhanced sanitation and other measures can mitigate the risks associated with COVID-19 on cruise ships. Read More
News | Online
Delta CEO: Time for all travel sectors to “join arms” to drive safety and rebuild traveler confidence
By Mitra Sorrells | September 21, 2020
The airline CEO spoke about collaboration, hygiene efforts, the future of business travel and the need for accountability and transparency on racial issues. Read More
News | Online
Sounding Off: Changing the message to nudge consumers back to travel
By PhocusWire | September 18, 2020
Perhaps there are things the industry can do now to help consumers calculate the risk of travel. Read More
Interview | Distribution
Touchless tech: Cruise lines adapt to prepare for a healthy return to sailing
By Mitra Sorrells | September 17, 2020
While cruising remains on hold for many lines, companies are finding news ways to add contactless solutions into the guest experience to minimize risk in the future. Read More
News | Technology
PhocuswrightThe Phocuswright ConferencePhocuswright EuropeBattlegroundTTEWeb In TravelInntopiaRetail TravelHotel Investment