Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Top tips for producing hotel videos
By Viewpoints | February 21, 2011
Mr and Mrs Smith has spent the last six months creating high-quality online videos of our boutique hotels – 10 to start with, 790 to go. Read More
TripAdvisor loves Google again, puts Street View into iPad app
News / Online
TripAdvisor loves Google again, puts Street View into iPad app
By Kevin May | February 17, 2011
Forget the ongoing row between TripAdvisor and Google over reviews in search results, owners of the review giant's iPad app can now check out hotels using Google Street View. Read More
Hotel group sees strong results as mobile strategy kicks in
By Kevin May | February 15, 2011
Probably not as often as with social media, but return-on-investment is perhaps one of the main issues that comes up when discussions turn to investment in mobile. Read More
Why Facebook is the new hotel search engine
News / Online
Why Facebook is the new hotel search engine
By Patrick Landman | February 15, 2011
Everyone is focused on the integration of prices by Google in maps and universal search results, and on how this affect will the hotel and travel distribution landscape. Read More
Adioso begins Booking.com love affair with Valentine travel site
News / Online
Adioso begins Booking.com love affair with Valentine travel site
By Kevin May | February 15, 2011
On the one hand it's just another hotel partnership with a travel search engine, so good to see some creativity being used to showcase what might be around the corner. Read More
iBahn secures $20M loan to fund spread of hotel room technology
News / Online
iBahn secures $20M loan to fund spread of hotel room technology
By Kevin May | February 14, 2011
Hotel and conference tech provider iBahn hopes to aggressively expand its IPTV business around the world courtesy of a $20 million line of credit from JP Morgan Chase. Read More
Travelport: Third of Opinions members do not use Travelport
News / Online
Travelport: Third of Opinions members do not use Travelport
By Kevin May | February 13, 2011
Travelport was keen last week to mention the number of members using its Opinions networking and review service - but there was a more interesting stat behind the scenes. Read More
Time for hotels to wise up to needs of the tech-savvy guest
By Viewpoints | February 10, 2011
In some ways, the in-room hotel experience has remained the same for a very long time. Mini bar, TV and movies on-demand are pretty much standard in most properties. Read More
IWannaGoThere targets boutique, creates shop and apps
News / Online
IWannaGoThere targets boutique, creates shop and apps
By Kevin May | February 7, 2011
Trip planning startup IWannaGoThere is starting to widen out from its core travel guide service with a push into mobile, boutique hotel deal with Splendia and web shop. Read More
TripAdvisor buys mobile travel service Everytrail
News / Online
TripAdvisor buys mobile travel service Everytrail
By Kevin May | February 3, 2011
TripAdvisor is throwing its considerable weight into the mobile travel arena even further, illustrated today with the acquisition of user-led trip planning service Everytrail. Read More
ReviewPro integrates Klout, gives hotels tools to handle celebs or normal folk
News / Online
ReviewPro integrates Klout, gives hotels tools to handle celebs or normal folk
By Kevin May | February 1, 2011
Hotels are always urged to engage with customers on the web - but what approach should they take, especially if a customer has influence in social media? Read More
Why 2011 will see a huge change in hotel marketing
News / Online
Why 2011 will see a huge change in hotel marketing
By Viewpoints | February 1, 2011
Be aware, be very aware of this - 2011 will become the year of flash sales in travel. But not the way you think. Read More
TLabs Showcase - Hotelmine
News / Online
TLabs Showcase - Hotelmine
By Dennis Schaal | January 31, 2011
TLabs Showcase on travel startups featuring US-based hotel distribution system Hotelmine. Read More
What do customers write about most in hotel reviews?
News / Online
What do customers write about most in hotel reviews?
By Viewpoints | January 27, 2011
People search for free parking, airport shuttles, swimming pool, pets welcome and spa/fitness centers before booking a hotel. But what do they write in reviews? Read More
Behold the human-free, fully-automated hotel stay
News / Online
Behold the human-free, fully-automated hotel stay
By Kevin May | January 26, 2011
Many of the individual elements of the tech-led hotel are in place, but a hotel in Norway has joined all the dots together, creating a completely human-free experience. Read More
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