Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Avoiding disaster: The 2012 hotel marketing checklist you need right now
News / Online
Avoiding disaster: The 2012 hotel marketing checklist you need right now
By Patrick Landman | October 13, 2011
It might not be the end of the world, as some would have us all fear, but not having marketing and budget targets set now for 2012 comes pretty close in the cut throat world of hotels. Read More
Booking.com and TripAdvisor extend lead - Top UK travel sites, October 8 2011
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Booking.com and TripAdvisor extend lead - Top UK travel sites, October 8 2011
By PhocusWire | October 11, 2011
Gains in market share for both TripAdvisor and Booking.com have given the pair a 19% wedge of destination and accommodation websites in the UK. Read More
101 search marketing tips for hotels
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101 search marketing tips for hotels
By Viewpoints | October 10, 2011
That’s right folks, 101 PPC tips. These tips, tricks, and quick How Tos range from beginner to intermediate to advanced players in the hotel sector. Read More
European hotel prices - October to December 2011
News / Online
European hotel prices - October to December 2011
By PhocusWire | October 10, 2011
Data trends on cheapest hotel rates as well as median rate for three months of three, four and five star hotels across some of the major cities in Europe. Read More
What are the three big technology issues for the hotel industry?
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What are the three big technology issues for the hotel industry?
By Valyn Perini | October 7, 2011
Technology enables service. That’s the idea, anyway. In the hotel industry, thousands of companies provide hundreds of applications to help hotels to manage operations and provide better guest service. Read More
Expedia hit with major fine in France over misleading marketing
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Expedia hit with major fine in France over misleading marketing
By Daniele Beccari | October 6, 2011
Expedia has been hit by a Paris court order to pay a Euro 367,000 ($484,000) fine to a group a hoteliers for engaging in "misleading marketing practices". Read More
TripAdvisor slaps the dreaded red badge on a hotel, owner says no warning given
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TripAdvisor slaps the dreaded red badge on a hotel, owner says no warning given
By Linda Fox | October 4, 2011
Tripadvisor has hit back at claims it red-flagged a UK property, the Riverside Hotel, Evesham, unfairly. Read More
Extreme airline travel technology, starring the iPad
News / Online
Extreme airline travel technology, starring the iPad
By Timothy O'Neil-Dunne | October 3, 2011
Last week, Evan Konwiser wrote about the wider impact on the travel industry following the official delivery of first Boeing 787 mid-size airliner to ANA. Read More
Latest hotel prices - Middle East - October to December 2011
News / Online
Latest hotel prices - Middle East - October to December 2011
By PhocusWire | October 2, 2011
Data trends on cheapest hotel rates as well as median rate for three months of three, four and five star hotels across some of the major cities in the Middle East. Read More
The future of consumer loyalty in travel is social media
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The future of consumer loyalty in travel is social media
By Kevin May | September 28, 2011
Bold statement, of course. But with a string of datapoints to demonstrate, it is no wonder travel brands are urged to think of social media as more than a one-way marketing channel. Read More
Examining new accessibility standards for travel websites and self-service kiosks
News / Online
Examining new accessibility standards for travel websites and self-service kiosks
By Timothy O'Neil-Dunne | September 27, 2011
The US Department of Transportation is proposing to implement a series of new rules around accessibility to air travel information. Read More
Understanding (or not) the Rate Integrity issue for hotels
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Understanding (or not) the Rate Integrity issue for hotels
By Viewpoints | September 27, 2011
With no formal training in marketing I'm often quite baffled by the industry's terms and expressions. Perhaps cynically, I often feel they're put in place to distract the consumer. Read More
Priceline hires former Starbucks and Microsoft exec to be CEO of Booking.com
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Priceline hires former Starbucks and Microsoft exec to be CEO of Booking.com
By Kevin May | September 26, 2011
Darren Huston, ex-coffee guy and most recently vice president for consumer and online at Microsoft, is the new CEO of Booking.com. Read More
Why saying a hotel is non-GDS is a complete nonsense
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Why saying a hotel is non-GDS is a complete nonsense
By Viewpoints | September 26, 2011
When is a hotel not a hotel? A simple question, to which the answer would normally be: "When it isn't a hotel." But welcome to marketing speak and obfuscation in travel. Read More
Hotel prices - Asia - September to November 2011
News / Online
Hotel prices - Asia - September to November 2011
By PhocusWire | September 25, 2011
Data trends on cheapest hotel rates as well as median rate for three months of three, four and five star hotels across some of the major cities in Asia. Read More