Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Hotel prices - Australia-New Zealand - August to October 2011
News / Online
Hotel prices - Australia-New Zealand - August to October 2011
By PhocusWire | August 14, 2011
Data trends on cheapest hotel rates as well as median rate for three months of three, four and five star hotels across some of the major cities in Australia-New Zealand from August to October 2011. Read More
Behold the anti-social social media strategy in travel
News / Online
Behold the anti-social social media strategy in travel
By Troy Thompson | August 11, 2011
It all started with a question. How should a lodge or resort, without reliable internet access or cell service, use social media? Read More
Hotel pricing - North America - August to October 2011
News / Online
Hotel pricing - North America - August to October 2011
By PhocusWire | August 8, 2011
Data trends on cheapest hotel rates as well as median rate for three months of three, four and five star hotels across some of the major cities in North America, August to October 2011. Read More
Expansion of hotel review defamation action, Google added, FBI alerted
News / Online
Expansion of hotel review defamation action, Google added, FBI alerted
By Kevin May | August 5, 2011
Remember Kwikchex, the UK organisation which pledged to come down hard on TripAdvisor for publishing alleged libellous reviews about hotels? Read More
Reach.ly builds Twitter tool for hotels to find and engage new guests
News / Online
Reach.ly builds Twitter tool for hotels to find and engage new guests
By Kevin May | August 4, 2011
TLabs Showcase on travel startups featuring Latvia-based Reach.ly, a Twitter-focused direct marketing tool for hotels to identify and engage with potential guests. Read More
Manny and Thomas Cook: Technology, tankers and culture
News / Online
Manny and Thomas Cook: Technology, tankers and culture
By Kevin May | August 3, 2011
The exit of Thomas Cook Group CEO Manny Fontenla-Novoa will come as quite a shock to many given that he was always seen as a safe pair of hands. Read More
Cataclysmic or mild annoyance after axe of third party travel reviews on Google?
News / Online
Cataclysmic or mild annoyance after axe of third party travel reviews on Google?
By Viewpoints | August 1, 2011
Last week, the local search marketing community took a collective gasp as Google rolled out a stripped down version of the Place page. Read More
Hotel pricing - Europe - July to September 2011
News / Online
Hotel pricing - Europe - July to September 2011
By PhocusWire | August 1, 2011
Data trends on cheapest hotel rates as well as median rate for three months of three, four and five star hotels across some of the major cities in Europe from July to September 2011. Read More
BookMyBest aims to take on the new and old hotel search giants
News / Online
BookMyBest aims to take on the new and old hotel search giants
By Kevin May | August 1, 2011
TLabs Showcase on travel startups featuring Russia-based BookMyBest, a new hotel price comparison service targeting the US and Europe. Read More
What are the booking patterns of guests in hotels [INFOGRAPHIC]
News / Online
What are the booking patterns of guests in hotels [INFOGRAPHIC]
By Kevin May | July 29, 2011
Hotel marketing and consultancy group WIHP has spent some monitoring the booking behaviour on consumers on independent hotels in Europe. Read More
Laterooms to try virtual concierge service on Twitter and Facebook
News / Online
Laterooms to try virtual concierge service on Twitter and Facebook
By Kevin May | July 28, 2011
Accommodation service LateRooms has become the latest travel company to offer a "virtual concierge" service via social media channels Twitter and Facebook. Read More
Five essential tips for developing a strong mobile hotel website
News / Online
Five essential tips for developing a strong mobile hotel website
By Viewpoints | July 28, 2011
Every day new records are broken in terms of mobile usage in travel. But there is no definitive guide yet on how to turn a hotel mobile website into a successful engagement platform for mobile users. Read More
China giant Baidu uses Qunar investment to launch hotel search
News / Online
China giant Baidu uses Qunar investment to launch hotel search
By Kevin May | July 28, 2011
Chinese search engine Baidu is wasting no time making the most of its $306 million investment in metasearch site Qunar, promising to soon incorporate hotel search. Read More
Tnooz-TripAdvisor FREE webinar: Reputation management and beyond
Webinars / Online
Tnooz-TripAdvisor FREE webinar: Reputation management and beyond
By PhocusWire | July 28, 2011
What are the DOs and DON’Ts for responding to traveler feedback? How can you leverage user-generated content to promote your business? Read More
Students build truth finder technology to locate dodgy hotel reviews
News / Online
Students build truth finder technology to locate dodgy hotel reviews
By Kevin May | July 27, 2011
Researchers at a US university have developed software which they claim can identify fake hotel reviews by analysing its linguistic structure. Read More
The Phocuswright Conference 2026