Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

How are companies really facing personalization in the travel industry?
From Our Partners / Online
How are companies really facing personalization in the travel industry?
By Íñigo Valenzuela - Smartvel | January 6, 2019
The discussions revolving around the future of the travel industry are endless. Every article, podcast and webinar out there try to unravel the best strategies and trends companies must follow in order... Read More
11 uncomfortable truths about hotel revenue management
Opinion / Distribution
11 uncomfortable truths about hotel revenue management
By Vivek Bhogaraju - Expedia Group | January 3, 2019
Hotel revenue management (RM) is not new and has been around for 30+ years, yet only 3% of hotels globally use revenue management technology today. Read More
redawning-hotel-distribution
News / Distribution
RedAwning eyes boost for multi-unit properties through Google Hotel Ads
By Linda Fox | January 2, 2019
Vacation rental specialist RedAwning has launched Google Hotel Ads for the multi-unit properties on its expanding portfolio. Read More
VIDEO: Arise Travel - Summit pitch at Phocuswright 2018
Interview / Startups
VIDEO: Arise Travel - Summit pitch at Phocuswright 2018
By Kevin May | January 2, 2019
Arise is a blockchain-based distributed network for hotels and the ecosystem of products and services around them. Read More
A review of 2018, a preview for what's next: Retailing and ancillaries
News / Distribution
A review of 2018, a preview for what's next: Retailing and ancillaries
By Kevin May | December 31, 2018
To explore what lies ahead for retailing and ancillaries in relation to travel next year, we asked a company at the sharp end of it all to share some ideas. Read More
Bots, personalized offers will shape younger traveler habits in 2019
News / Online
Bots, personalized offers will shape younger traveler habits in 2019
By Jill Menze | December 31, 2018
Younger travelers are keen to engage with bots and are more likely to be swayed by personalized offers as they head into 2019. Read More
making-sense-travel-2018-2
Opinion / Distribution
Fallacies and travel: Making sense out of 2018
By Simone Puorto | December 28, 2018
A look at the four most important trends of the year worth saluting. Read More
STARTUP STAGE: Jubel combines high-tech and high-touch trip-planning
Interview / Startups
STARTUP STAGE: Jubel combines high-tech and high-touch trip-planning
By Mitra Sorrells | December 28, 2018
Jubel combines artificial intelligence and travel specialists to create customized proposals - including destinations, hotels and transportation – based on clients' personal preferences and styles.... Read More
VIDEO: Hotels and doing the simple things first with tech
News / Technology
VIDEO: Hotels and doing the simple things first with tech
By Kevin May | December 27, 2018
Hotels face battles on multiple fronts - but it's not just the obvious competitive elements that give them the biggest challenges. Read More
2018 review 2019 preview AI
News / Technology
A review of 2018, a preview for what's next: Artificial intelligence in travel
By Mitra Sorrells | December 27, 2018
To explore what lies ahead for AI in relation to travel, we solicited input from IBM’s global managing director for travel and transportation, Dee Waddell, and from Mark Holt, chief technology officer... Read More
VIDEO: Affirm - Launch pitch at Phocuswright 2018
Interview / Technology
VIDEO: Affirm - Launch pitch at Phocuswright 2018
By Kevin May | December 27, 2018
Affirm allows your customers to pay for their trips over time via monthly installments offered at the point of sale. Read More
Nezasa lands $2.5M round to expand TripBuilder agent tech
News / Technology
Nezasa lands $2.5M round to expand TripBuilder agent tech
By Kevin May | December 24, 2018
Swiss startup Nezasa has secured a $2.5 million funding round in a package led by SVC For Risk Capital. Read More
VIDEO: uBingo Technology - Summit pitch at Phocuswright 2018
Interview / Startups
VIDEO: uBingo Technology - Summit pitch at Phocuswright 2018
By Kevin May | December 24, 2018
This smart device and system activates hotel customers' in-house consumption ability and improves guest experiences. Read More
QOTW: Something about a battle of the platforms
News / Online
QOTW: Something about a battle of the platforms
By Kevin May | December 21, 2018
Quote from Sam Turner and Peter Mansour at Hotelbeds Group, in an article on PhocusWire this week. Read More
Digital actions for every travel company in 2019
Opinion / Online
Digital actions for every travel company in 2019
By Jon Reay - RewriteDigital | December 21, 2018
Digital will continue to transform travel in 2019. You may still be selling holidays, flights or accommodation but the way you do so has significantly shifted and will keep doing so. Read More
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