Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Nezasa lands $6M to expand connected trip technology
News / Technology
Nezasa lands $6M to expand connected trip technology
By Kevin May | December 3, 2020
The latest injection brings the total raised by the Switzerland-based company to $13 million. Read More
Key questions facing Airbnb ahead of its IPO
Opinion / Online
Key questions facing Airbnb ahead of its IPO
By Pierre Becerril - Transparent | December 3, 2020
By redefining traveler expectations and establishing a new type of lodging, Airbnb built the second-most valuable travel company in the world in just a decade. Now, as public market investors consider... Read More
VIDEO: Tripadvisor slams Google strategy as operating at "expense of everyone else"
News / Online
VIDEO: Tripadvisor slams Google strategy as operating at "expense of everyone else"
By Linda Fox | December 2, 2020
CEO Steve Kaufer pulls no punches when he talks about Google's position in travel at The Phocuswright Conference in November. Read More
Revenue managers who play a pivotal role in demand generation will transform their careers
From Our Partners / Distribution
Revenue managers who play a pivotal role in demand generation will transform their careers
By PhocusWire | December 2, 2020
As properties and chains attempt to recover from the devastating impact of having far fewer numbers of guests, many are considering new strategies and models across their businesses. Read More
WEBINAR REPLAY! How virtual payments are supporting the travel landscape
News / Technology
WEBINAR REPLAY! How virtual payments are supporting the travel landscape
By PhocusWire | December 2, 2020
With increasing risks involved, and the average midsized agency requiring on average three full-time employees to handle payments, we must look at ways to protect businesses and streamline operations.... Read More
ConnexPay tops up Series A with $6M, plans expansion in other sectors
News / Startups
ConnexPay tops up Series A with $6M, plans expansion in other sectors
By Linda Fox | December 1, 2020
F-Prime Capital and existing investors are part of ConnexPay's latest funding. Read More
Reposite lands $2.5M investment for travel industry workspace platform
News / Startups
Reposite lands $2.5M investment for travel industry workspace platform
By Linda Fox | December 1, 2020
The startup was developed during the pandemic to help trade partners manage relationships and reduce manual processes. Read More
VIDEO: Sabre CEO Sean Menke on planning beyond the pandemic
News / Distribution
VIDEO: Sabre CEO Sean Menke on planning beyond the pandemic
By Kevin May | December 1, 2020
Companies are figuring out how to position themselves for customers, consumers and partners as travel looks to restart in some capacity and back to the levels enjoyed in 2019. But Sabre's CEO is looking... Read More
How tech can evolve the outdated $50B temporary housing sector
Opinion / Distribution
How tech can evolve the outdated $50B temporary housing sector
By Vivi Cahyadi - AltoVita | December 1, 2020
Although technology has transformed the operation and distribution of hotel and vacation rental sectors, there's one area left to be connected: the $50 billion temporary housing market. Read More
What is data science and what does it enable hoteliers to do?
Opinion / Technology
What is data science and what does it enable hoteliers to do?
By David Moneo - SHR | November 30, 2020
Perhaps the most important piece to data science is that machines can find and ask questions of the data that you may not have even thought to ask. Read More
Trust, confidence and responsiveness - a checklist for travel brands
From Our Partners / Online
Trust, confidence and responsiveness - a checklist for travel brands
By Salesforce | November 30, 2020
Airlines, cruise companies and hotels scrambled to transform their business strategies and address customer concerns ‐ all while keeping their employees and guests safe from the virus. Read More
Sounding Off: The promise of a new marketing process won't be easy to reach
Interview / Online
Sounding Off: The promise of a new marketing process won't be easy to reach
By PhocusWire | November 27, 2020
In a market where travelers are anxious about getting on the road again, previous positive experiences with companies (the trust factor) might play a major role in shifting where people start their... Read More
VIDEO: Wayaj - Summit pitch at Phocuswright Conference 2020
Interview / Online
VIDEO: Wayaj - Summit pitch at Phocuswright Conference 2020
By PhocusWire | November 27, 2020
Reducing carbon emissions on every hotel booking/trip made globally to combat climate change. Read More
Innovation, recovery, renewal: What the travel industry can expect in 2021
Opinion / Online
Innovation, recovery, renewal: What the travel industry can expect in 2021
By SAP Concur | November 26, 2020
In 2021, the global travel community will continue to see significant changes in nearly every sector. Read More
HiJiffy lands €1M in seed funding, plans growth of guest communication tech in core markets
News / Startups
HiJiffy lands €1M in seed funding, plans growth of guest communication tech in core markets
By Linda Fox | November 26, 2020
    The investment is led by Portugal Ventures and the company plans to use the funds to strengthen its position in core markets such as the U.K. Read More
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