Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Google enhances AI-powered ad tool for hoteliers
News / Technology
Google enhances AI-powered ad tool for hoteliers
By Mitra Sorrells | March 7, 2023
The updates to Google's Performance Max campaign type are intended to help hotel advertisers with different properties create unique, effective ads for each one and track the performance of the campaign... Read More
Travelsoft acqusition
News / Online
Travelsoft aquires Travel Compositor to expand software-as-a-service
By Kathryn Walson | March 7, 2023
Travelsoft says that with this acquisition it will now transact bookings worth €5 billion annually through more than 300 tour operators connected to 600 suppliers in about 40 countries.  Read More
OTA Insight STR data competitive edge
News / Technology
OTA Insight unveils platform with hotel and vacation rental data
By Kathryn Walson | March 6, 2023
With the addition of STR data, the Rate Insight+ platform gives hoteliers a complete picture of their competitive landscape and enables them to improve pricing decisions, according to OTA Insight. Read More
Apaleo extends Series A for property management tech push
News / Technology
Apaleo extends Series A for property management tech push
By Linda Fox | March 2, 2023
The Germany-based startup, which was founded in 2017, initially announced €4.5 million in Series A funding just under two years ago. Read More
selfbook-station-platform
News / Technology
Selfbook releases new hub for hotel booking and payment management
By Mitra Sorrells | March 1, 2023
Selfbook says the system can automatically schedule and process payments based on custom and dynamic rate plans, boost fraud prevention capabilities and send payment links to recapture failed... Read More
Digital divid pymnts
News / Online
Digital divide grows in travel industry, study finds
By Kathryn Walson | March 1, 2023
A new report shows that high-income and mid-income consumers are 1.5 times as likely as low-income consumers to go online to plan vacations and book travel and accommodations. Read More
In The Big Chair - Caesar Indra of Traveloka
Interview / Online
In The Big Chair - Caesar Indra of Traveloka
By Linda Fox | February 28, 2023
Caesar Indra joined Indonesia-based Traveloka in 2012 to develop the flights product at a time when the company offered only domestic routes with 10 carriers. Read More
Expedia, Microsoft and travel experts on ChatGPT
News / Technology
Expedia, Microsoft and travel experts on ChatGPT
By Mitra Sorrells | February 27, 2023
Listen to PhocusWire's first LinkedIn Audio event, with executives from Expedia and Microsoft and Kayak co-founder Paul English discussing the potential use of ChatGPT in travel.     Read More
Mapathink platform southeast asia
Interview / Startups
STARTUP STAGE: Travel platform Mapathink targets Southeast Asia
By Kathryn Walson | February 27, 2023
By disrupting the travel ancillary services market, Mapathink says it is looking at a huge addressable market. Read More
Amadeus expects further gains in 2023 as recovery continues
News / Distribution
Amadeus expects further gains in 2023 as recovery continues
By Linda Fox | February 24, 2023
Air distribution revenue in 2022 was just over €2 billion, up 102% on 2021 and 73% on 2019 revenue. Read More
Booking Holdings earnings call Q4 2022
News / Online
Booking.com looks to expand vacation rental, flight options
By Kathryn Walson | February 23, 2023
CEO Glenn Fogel says by enabling customers to book accommodations and flights in one platform, the company will “drive increases in customer engagement and loyalty.” Read More
IHG tech and digital strategy sees results
News / Technology
IHG tech and digital strategy sees results
By Linda Fox | February 22, 2023
Hotel giant IHG attributes its current strong performance to its strategy of boosting its brands and investment in technology, loyalty and distribution platforms. Read More
Cost and implementation woes hamper hotel tech adoption
News / Distribution
Cost and implementation woes hamper hotel tech adoption
By Linda Fox | February 22, 2023
H2c finds that few hotel chains are considering a core technology revamp in its latest distribution study. Read More
Pudu Robotics adds $15M in fresh funding
News / Technology
Pudu Robotics adds $15M in fresh funding
By Linda Fox | February 21, 2023
The funds will go toward expanding production capacity via a new production base for Pudu Robotics as well as the development of robotics for commercial cleaning purposes. Read More
Online travel agencies gain hotel booking ground in 2022
News / Online
Online travel agencies gain hotel booking ground in 2022
By Linda Fox | February 17, 2023
SiteMinder has crunched data from more than 100 million reservations last year to reveal Booking.com as the most popular booking channel across its Top 12 lists. Read More
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