Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Hotel check-in and the new discipline of guest service management
Opinion / Technology
Hotel check-in and the new discipline of guest service management
By Mrunal Desai - Aavgo | July 24, 2023
The rapid progress of technology has opened a new world of creative thinking around what the future of guest check-in should look like. Read More
STARTUP STAGE: BookingData helps airlines tap into ancillary revenue
Interview / Startups
STARTUP STAGE: BookingData helps airlines tap into ancillary revenue
By Linda Fox | July 24, 2023
Airlines can capitalize on the travel patterns and profiles of passengers by using BookingData to offer travelers tailored offers directly from ancillary partners. Read More
Navigating economic downturns: The power of travel tech
From Our Partners / Technology
Navigating economic downturns: The power of travel tech
By Arden Agopyan - HotelRunner | July 24, 2023
The growth of the travel technology industry amidst economic uncertainties underscores its resilience and the pivotal role it plays in the broader economic landscape. Read More
Hotel bookings via mobile device continue to edge north
News / Online
Hotel bookings via mobile device continue to edge north
By Linda Fox | July 21, 2023
Affilired has been charting the rise in hotel bookings via mobile in recent years and reported a marked increase in the first quarter of 2023. Read More
Justt- Launch pitch at Phocuswright Europe 2023
Interview / Startups
Justt- Launch pitch at Phocuswright Europe 2023
By PhocusWire | July 21, 2023
Justt combines industry expertise with machine learning to fight fraudulent chargebacks.   Read More
Hyatt partners with Sabre for central reservations tech
News / Technology
Hyatt partners with Sabre for central reservations tech
By Linda Fox | July 20, 2023
Sabre's SynXis central reservation system is to become the main reservation system for Hyatt properties from the beginning of next year. Read More
Emburse boosts expense management offering with acquisition of Tripbam
News / Technology
Emburse boosts expense management offering with acquisition of Tripbam
By Linda Fox | July 19, 2023
The acquisition strengthens Emburse’ offering and aims to help its travel and finance customers better manage spend. Read More
Travel data leaders join forces as AirDNA acquires Arrivalist
News / Online
Travel data leaders join forces as AirDNA acquires Arrivalist
By Mitra Sorrells | July 17, 2023
Arrivalist will now become a product within AirDNA’s suite of solutions, and the 25-person Arrivalist team, including founder Cree Lawson, will join AirDNA. Read More
Operto - Launch pitch at Phocuswright Europe 2023
Interview / Startups
Operto - Launch pitch at Phocuswright Europe 2023
By PhocusWire | July 17, 2023
Operto is a guest technology and property management platform. Read More
Travel’s top TV ads reflect surge in demand
News / Online
Travel’s top TV ads reflect surge in demand
By Derek Catron | July 14, 2023
EDO measured online consumer engagement to uncover the $1.2 trillion travel industry’s most effective advertisers, creatives and media environments from the past year.   Read More
Access Group acquires Guestline to expand offerings to hotel sector
News / Distribution
Access Group acquires Guestline to expand offerings to hotel sector
By Derek Catron | July 14, 2023
Guestline's cloud software platform supports over 2,900 venues in 23 countries through its end-to-end distribution, property management and guest experience system. Read More
Hotel experts on staffing issues, AI and “selling happiness”
News / Online
Hotel experts on staffing issues, AI and “selling happiness”
By Derek Catron | July 14, 2023
 Hyatt’s Javier Águila and Barceló Hotel Group’s Raúl González spoke on issues facing hospitality at Phocuswright Europe 2023.    Read More
Trvlr - Launch pitch at Phocuswright Europe 2023
Interview / Startups
Trvlr - Launch pitch at Phocuswright Europe 2023
By PhocusWire | July 14, 2023
Trvlr is a booking platform that directly links agencies and hotels and fully automates commission payments. Read More
AltoVita jumps to 7M listings with addition of hotels
News / Startups
AltoVita jumps to 7M listings with addition of hotels
By Mitra Sorrells | July 13, 2023
AltoVita now has apartment and hotel listings in 35,000 locations, and it said 90% are instantly bookable. Read More
Expedia Group announces ugly split with Hopper
News / Online
Expedia Group announces ugly split with Hopper
By Mitra Sorrells and Derek Catron | July 12, 2023
Expedia Group is pulling its hotel and vacation rental supply from Hopper, charging the rival online travel agency with taking advantage of consumers. Read More
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