Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

travelport-webb-elieson-interviews
News / Distribution
Q&A: Travelport on IPO, Russia, growth plans
By Mitra Sorrells | March 29, 2022
Travelport CEO Greg Webb and COO John Elieson answer questions about the company and the industry. Read More
NFTs are falling into three categories in travel (so far)
News / Online
NFTs are falling into three categories in travel (so far)
By Linda Fox | March 28, 2022
Funding into startups focused on NFTs across all sectors multiplied almost 40 fold from 2020 to 2021. Read More
STARTUP STAGE: Rumby has a tech solution for hotel guest laundry
Interview / Startups
STARTUP STAGE: Rumby has a tech solution for hotel guest laundry
By Jill Menze | March 28, 2022
Rumby is an e-commerce platform that moves laundry online, offering pickup and delivery services through partners including DoorDash and Uber. Read More
Five trends driving spring travel
From Our Partners / Online
Five trends driving spring travel
By Google | March 28, 2022
The latest in a four-part series from Google focuses on changing traveler demand and how to be ready for what’s next. Read More
Hopper outperformed all other OTA apps in 2021
News / Online
Hopper outperformed all other OTA apps in 2021
By Jill Menze | March 25, 2022
According to a report from Apptopia, Hopper grew 494% in 2021, overtaking Airbnb as the leader in market share by monthly active users. Read More
tripcom-group-2021-financials
News / Online
Trip.com Group's overseas brands rebound as China remains closed
By Linda Fox | March 24, 2022
Executive chairman James Liang says the company will emerge stronger from the pandemic. Read More
Stasher acquires Cubby to boost travel baggage storage platform
News / Online
Stasher acquires Cubby to boost travel baggage storage platform
By Linda Fox | March 24, 2022
Cubby will become part of Stasher, whose online platform enables travelers and event participants to store luggage with secure local shops and hotels. Read More
Another dimension to diversity in travel: technology
Opinion / Distribution
Another dimension to diversity in travel: technology
By Pedro Camara and Manuel Hilty | March 23, 2022
The travel industry thrives on a need to find flexible sourcing models and technology to help solve the many challenges of supply chains. Read More
VIDEO: Doing the right thing for sustainability in travel
From Our Partners / Technology
VIDEO: Doing the right thing for sustainability in travel
By PhocusWire | March 22, 2022
There are two emerging important themes that every travel brand should be considering as they try to operate to a more sustainable agenda. Read More
travelport-survey-march-2022
News / Online
Consumer interest in travel high, but booking frustrations linger
By Mitra Sorrells | March 22, 2022
A survey finds travel ranks as the most enjoyable activity, but it came in fourth based on how much respondents enjoy the process of researching and booking a trip. Read More
amex-trend-report-2022
News / Online
Family trips, purposeful travel top of mind for leisure travelers
By Mitra Sorrells | March 21, 2022
An American Express Travel survey finds consumers are planning multiple trips this year, with a focus on traveling with family members and a desire to immerse in local culture.   Read More
tiger-being-nft-club
News / Online
Private travel club membership NFT Tiger Being launches in Asia
By Linda Fox | March 18, 2022
Members get access to hotel, airline, private yacht and other offers via an “NFT pass.” Read More
Sounding Off: Go modular, or go home, when it comes to tech interfaces
Interview / Technology
Sounding Off: Go modular, or go home, when it comes to tech interfaces
By PhocusWire | March 18, 2022
The industry can continue to at least hope that systems are built in a modular way that allow for easy integration when a software provider is unable to carry out every task that is required. Read More
wmnswork-accelerator-launch
News / Startups
Accelerator for women and non-binary tourism entrepreneurs launches
By Mitra Sorrells | March 18, 2022
The program is structured as a 12-week experience with weekly instruction provided by industry leaders and mentors assigned to each participant. Read More
Priceline creates hotel booking engine for Royal Caribbean
News / Online
Priceline creates hotel booking engine for Royal Caribbean
By Christina Jelski - Travel Weekly | March 18, 2022
Intended to provide travelers and travel advisors an easier way to book pre- or post-cruise lodging, the platform promises exclusive rates at hotels located near Royal Caribbean departure and arrival... Read More
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