Menu
Home
Latest News
AI News
Jobs
Events
Phocuswright
About Us
Home
Hot Right Now
Brands
Airbnb
Booking.com
Expedia
Google
Tripadvisor
Vrbo
Trends
Artificial Intelligence
Marketing
Distribution
Payments
Sustainability
Revenue Management
Health
Security
Sectors
Airlines
Business Travel
Ground Transportation
Hotels
Metasearch
Online Travel Agencies
Private Accommodation
Tours and Activities
Editors' Picks
Watch
PhocusWire on YouTube
Phocuswright on YouTube
WebInTravel on YouTube
Listen
In Phocus podcast
Events
Webinars
Phocuswright Travel Innovation Summit London
The Phocuswright Conference
Phocuswright Europe
WebInTravel
PhocusWire Pulse
Welcome to Pulse
Green Light For Ground Transportation
A New Traveler Experience
Emerging Innovation
Startups In The Spotlight
Rentals On The Rise
Travel Marketing Tactics
Progress In Travel Payments
Decoding Travel Security
A New Age For Social Media
Loyalty For The Long Haul
Safer & Seamless
Startups
hot 25 travel startups 2026
hot 25 travel startups 2025
Hot 25 Travel Startups 2024
Hot 25 Travel Startups 2023
Hot 25 Startups 2022
Hot 25 Startups 2021
Hot 25 Startups 2020
Hot 25 Startups 2019
Startup Stage
Phocuswright Innovation
Company Culture
Diversity and Inclusion
In The Big Chair
PhocusWire Vitals
AI Insights
Opinion
Financial Earnings
From Our Partners
Northstar Family
BHN Group
Business Travel News
Incentive
Meetings & Conventions
The Beat
TravelAge West
TravelPulse
Travel Weekly
TravelTech Show
WebInTravel
Hopper
News
/
Technology
HTS adds AI-powered support tool for travel sellers
By Morgan Hines
|
October 1, 2025
HTS Assist is meant to offer end-to-end autonomous customer support through voice and chat communications.
Read More
Opinion
/
Online
How travel giants, banks are rewriting the rules of customer loyalty
By Mario Gavira
|
September 16, 2025
Travel companies are transforming into financial services platforms, banks are morphing into travel agencies and loyalty programs are becoming sophisticated investment vehicles.
Read More
News
/
Technology
PhocusWire's weekly travel tech news briefs: TravelPerk, Amadeus, Boatscribe, Ryanair and more...
By PhocusWire
|
September 12, 2025
Keep up with all the latest people, partner and product news from around the global travel industry.
Read More
News
/
Online
Looking ahead: United States online travel agencies bet on loyalty, AI and B2B
By Phocuswright Research
|
September 2, 2025
The road ahead is defined by three themes: loyalty, B2B expansion and the rise of virtual agents.
Read More
News
/
Technology
Travel Tech Flashback: What made headlines in 2022?
By Linda Fox
|
September 2, 2025
The travel industry bounced back in 2022, but war in Ukraine caused further uncertainty early in the year.
Read More
News
/
Technology
PhocusWire's weekly travel tech news briefs: Casago, GuideGeek, Booking.com and more...
By PhocusWire
|
August 1, 2025
Keep up with all the latest people, partner and product news from around the global travel industry.
Read More
News
PhocusWire's weekly travel tech news briefs: Fora, Amex GBT, Expedia Group and more...
By PhocusWire
|
July 18, 2025
Keep up with all the latest people, partner and product news from around the global travel industry.
Read More
Opinion
/
Technology
Travel AI is fragile—can adversarial training fix that?
By Timothy O'Neil-Dunne - T2Impact
|
June 27, 2025
Timothy O'Neil-Dunne, principal of tech consultancy T2Impact, delves into the challenges of integrating AI with legacy infrastructures.
Read More
News
/
Online
Virgin Australia partners with HTS Stays to offer hotel booking portal
By Abby Crotty
|
June 12, 2025
Virgin Australia is the first HTS Stays partnership to launch, offering a hotel booking portal for travelers.
Read More
News
/
Online
Hopper partners with Lloyds to launch travel booking portal
By Abby Crotty
|
May 28, 2025
With the launch, Lloyds became the first U.K. bank to offer a travel booking service for its consumers.
Read More
News
/
Technology
PhocusWire's weekly travel tech news briefs: Sabre, Amadeus, Google, Etihad and more...
By PhocusWire
|
May 2, 2025
Keep up with all the latest people, partner and product news from around the global travel industry.
Read More
News
/
Technology
PhocusWire's weekly travel tech news briefs: Airbnb, Hopper, Amex and more...
By PhocusWire
|
April 25, 2025
Keep up with all the latest people, partner and product news from around the global travel industry.
Read More
News
/
Distribution
Hotels saw average booking value increase through direct channels in '24
By Linda Fox
|
January 22, 2025
Hotels continue to broaden their distribution mix with new B2B and B2C partners entering the rankings of top booking sources in SiteMinder's annual trends report.
Read More
News
/
Online
Kayak's Steve Hafner on strategies for weighing opportunity and risk
By Morgan Hines
|
December 19, 2024
The Kayak co-founder gambles in his own life but is a bit more careful with business decisions, as he explained on Center Stage at The Phocuswright Conference.
Read More
News
/
Startups
Acai Travel helps Hopper boost customer service with AI tools
By Linda Fox
|
November 20, 2024
Hopper is the latest partner for Acai Travel, a PhocusWire Hot 25 Travel Startup for 2024 that is using AI to improve internal operations for travel companies.
Read More
More
Most Popular
Latest Stories
Most Popular
News
/
Online
Trip.com Group hit with $763M penalty from Chinese regulators
Opinion
/
Online
Booking Holdings' 'connected trip' vision never materialized, and AI is the latest threat
News
/
Online
TravelAI acquires Sonder brand, relaunches Sonder.com
News
/
Finance
The travel startup funding deals and acquisitions that stood out in Q2
News
/
Online
AI hits its stride: 5 takeaways for travel leaders
Latest Stories
News
/
Technology
Engine acquires Options Travel to build modern OBT
News
/
Technology
Expedia calls on Layla to speed up its AI strategy
News
/
Finance
Amadeus adjusts 2026 guidance, air distribution hit by Middle East conflict
News
/
Technology
PhocusWire's travel tech news briefs: Katanox, Airbnb, Amex GBT and more...
News
/
Technology
Beyond chatbots, is AI working in travel?
Subscribe Now!
Submit
I accept the
Terms and Conditions
and
Privacy Policy
.
Subscribe Now!
Submit
I accept the
Terms and Conditions
and
Privacy Policy
.
Copyright © 2026 by Northstar Travel Media LLC. All Rights Reserved. Phocuswright 301 Route 17 N., Suite 1150, Rutherford, NJ 07070 USA | Telephone: +1 860 350-4084
Phocuswright
•
The Phocuswright Conference
•
Phocuswright Europe
•
Global Startup Pitch
•
Web In Travel
•
Retail Travel