Expedia News and Updates

Expedia Group is one of the most influential players in online travel, with a portfolio of brands and platforms that shape the digital booking landscape. PhocusWire provides timely, in-depth coverage of Expedia news and updates, including leadership changes, platform innovation, and shifts in its global strategy across lodging, air, and experiences.

The latest developments from Expedia and the OTA market

Track how Expedia is evolving its technology stack, streamlining traveler engagement, and reimagining its marketplace to compete in a rapidly changing OTA environment. Our reporting includes insights on product development, loyalty integration, and strategic partnerships that reflect broader trends in online travel retail.

smartryde-funding-api
News / Startups
Japan’s SmartRyde raises $3.4M as it expands airport transfer marketplace
By Mitra Sorrells | April 9, 2023
Along with the funding, SmartRyde has created an API so online travel agencies and airlines can connect directly to its global network to easily offer pre-booked airport transfers in their booking... Read More
ChatGPT with phone
Opinion / Technology
ChatGPT means radically improved travel sales conversion
By Terry Jones | April 7, 2023
Travelocity founder Terry Jones says his past work creating Wayblazer makes him confident ChatGPT and other forms of generative AI will permanently disrupt the user interface in travel. Read More
Sustainability STRs_Bob Garner_Opinion
Opinion / Online
Travel needs more leadership to fight climate change
By Bob Garner - EnviroRental | April 5, 2023
The short-term rental industry must own its share of the responsibility for reducing emissions, writes Bob Garner, CEO and founder of EnviroRental. Read More
Expedia adds ChatGPT for travel planning in iOS app
News / Technology
Expedia adds ChatGPT for travel planning in iOS app
By Mitra Sorrells | April 4, 2023
While the integration of ChatGPT has happened in a matter of weeks, CEO Peter Kern says it has been done very carefully, with controls in place to ensure the interactions relate only to travel and are... Read More
kayak Expedia group chatgpt
News / Technology
Expedia, Kayak first in travel with plugins for ChatGPT
By Mitra Sorrells | March 23, 2023
ChatGPT is inviting its Plus subscribers to join a wait list to get access to plugins, with plans to roll them out more widely in the future.   Read More
connected trip
News / Online
When will travel agencies deliver the “Connected Trip”?
By Christian Watts - Magpie | March 6, 2023
Will it be Booking.com, Expedia or an AI startup that finally develops an app that helps you from the start of booking a trip until you get home again? Read More
Singapore Airlines
News / Online
Expedia looks to Asia Pacific to rebuild business in region
By Yeoh Siew Hoon - WebinTravel | February 27, 2023
Increasing loyalty members and app users and doubling down on its B2B will be the key thrusts of Expedia’s strategy in Asia Pacific as it rebuilds in the region after the pandemic. Read More
expedia-sponsored-tvi-article
From Our Partners / Online
How travel pros can embrace new traveler expectations
By Cheryl Miller - Expedia for Business | February 13, 2023
Expedia Group’s Traveler Value Index examines what travelers truly want and how travel professionals can tap into that demand to provide the best end-to-end experience possible.  Read More
expedia-group-q4-full-year-22
News / Online
Expedia Group CEO says metrics show strategy is working
By Mitra Sorrells | February 9, 2023
In a call with analysts to discuss the company's Q4 and full year 2022 financial results, CEO Peter Kern says efforts to move all brands to the same front-end tech stack are nearly complete, with Vrbo... Read More
Similarweb December report
News / Online
Tripadvisor, Airbnb, Expedia, Booking.com web traffic bodes well for 2023
By Derek Catron | January 24, 2023
New report from Similarweb suggests visits to the biggest online travel agencies in December increased enough on both a monthly and yearly basis to keep "revenge travel" going into the new year. Read More
trave-euromonitor-consumer-trends-2023
News / Online
Top global consumer trends and what they mean for travel
By Linda Fox | January 17, 2023
Euromonitor's new report, Top 10 Global Consumer Trends for 2023, is out today and provides insights travel companies can use to tap into these behaviors. Read More
What will ChatGPT mean for the travel industry?
News / Technology
What will ChatGPT mean for the travel industry?
By Mitra Sorrells | January 12, 2023
Industry leaders from Booking.com, Expedia Group, Hopper and more weigh in on the topic of what ChatGPT might mean for their internal operations and for travelers. Read More
Tracking the loyalty strategies of online travel giants
Opinion / Online
Tracking the loyalty strategies of online travel giants
By Mario Gavira | January 11, 2023
While Expedia, Booking.com and Hopper are betting on financial rewards to boost loyalty, Airbnb is focused on driving retention through love. Read More
Apptopia report image
News / Online
Booking.com, Vrbo and Expedia gain ground in U.S. app downloads
By Kathryn Walson | January 6, 2023
Apptopia says Expedia's app downloads nearly doubled year-over-year to 16.6 million and it, along with Vrbo and Booking.com, benefited from slowing growth for Hopper and Airbnb. Read More
mobile app use travel
News / Online
How travel brands are prioritizing mobile app engagement
By Kathryn Walson | December 7, 2022
Companies like Expedia, Booking, Tripadvisor, CWT and more are using their apps to drive loyalty and provide personalization. Read More