Expedia Group


expedia-partner-solutions-expectations
Increased focus on offers and customer service are top asks from travelers
By Linda Fox | January 22, 2020
A global survey of travelers from Expedia Partner Solutions highlights the most important booking, payment and customer service factors. Read More
News | Online
How I Got Here, episode 20 - Bob Diener of Hotels.com
How I Got Here, episode 20 - Bob Diener of Hotels.com
By PhocusWire | January 16, 2020
Long before the online travel agency world took off, Bob Diener was perfecting the merchant model that would become omnipresent in later years. He talks to Mozio's David Litwak and Kevin May from... Read More
Interview | Online
The next decade of change in the travel industry
The next decade of change in the travel industry
By Abhijit Pal - Expedia Group  | December 30, 2019
Expedia Group's head of research for the Travel Partners Group shares his predictions - some obvious and some outlandish - for the next 10 years. Read More
Opinion | Technology
VIDEO: Amazon may inspire a new world for travel sales
VIDEO: Amazon may inspire a new world for travel sales
By Kevin May | December 16, 2019
Intent's Richard Harris explains the options ahead and the problems brands, intermediaries and the platforms might face in a new ecosystem for securing travel sales Read More
News | Online
Sounding Off: Startups and established brands have hidden motivations
Sounding Off: Startups and established brands have hidden motivations
By PhocusWire | December 13, 2019
By welcoming innovation from the outside, companies not only get a different way of thinking but often an important non-travel perspective that questions why things have always been done that way. Read More
Interview | Online
PhocusWire's newsmakers of the year 2019
PhocusWire's newsmakers of the year 2019
By Jill Menze / Kevin May  | December 9, 2019
Our annual list of the newsmakers over the course of the past 12 months features three of the brands that have had the most impact on the news agenda. Read More
News | Online
An entrepreneur's vision on the turnaround needed at Expedia Group
An entrepreneur's vision on the turnaround needed at Expedia Group
By Alex Bainbridge - Autoura  | December 9, 2019
Expedia Group's strategy is unlikely to shift immediately, but it's not too late to apply a new position around acquisitions and put the business back on track at the top table. Read More
News | Startups
Sounding Off: Every travel brand needs to find a new route to customers
Sounding Off: Every travel brand needs to find a new route to customers
By PhocusWire | December 6, 2019
Whether it's Amazon or some other channel, the current process for customer acquisition is unlikely to remain in its current guise for much longer. Read More
Interview | Online
Lessons to reflect on after Expedia Group board presses the nuclear button
Lessons to reflect on after Expedia Group board presses the nuclear button
By Yeoh Siew Hoon - WebInTravel  | December 6, 2019
Clearly, Mark Okerstrom's "Everest" was deemed one mountain too high by the chairman of the board, Barry Diller - but the ex-CEO was trying his hardest. Read More
Opinion | Online
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VIDEO: How tech-enabled solutions can improve safety and security of short-term rentals
By Mitra Sorrells | December 5, 2019
Leaders from Vrbo, TurnKey Vacation Rentals and Certistay discuss safety and security solutions for short-term rentals. Read More
News | Technology
Expedia CEO Mark Okerstrom 2019 phocuswright
Expedia Group fallout: Life after Mark Okerstrom
By Steven Lerner | December 5, 2019
Industry analysts react to the sudden departures of Expedia Group CEO Mark Okerstrom and CFO Alan Pickerill. Read More
News | Online
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Expedia Group CEO Mark Okerstrom out amid board disagreement over strategy
By Mitra Sorrells | December 4, 2019
Expedia Group CEO Mark Okerstrom and CFO Alan Pickerill have resigned effective immediately, chairman Barry Diller announced today. Read More
News | Online
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VIDEO: Expedia Group on Vrbo growth, search challenges and workplace diversity
By Linda Fox | December 3, 2019
During an interview at the Phocuswright Conference in Florida last month, Okerstrom discusses developments for the business and the recent "headwinds." Read More
News | Distribution
Sounding Off: Google will have the lunch of tours and activities as well
Sounding Off: Google will have the lunch of tours and activities as well
By PhocusWire | November 29, 2019
It is only a question of time before Google seeks to build out an ecosystem in tours and activities that mirrors its efforts in hotels and flights. Read More
Interview | Online
VIDEO: Despegar's CEO on growth and navigating regional challenges
VIDEO: Despegar's CEO on growth and navigating regional challenges
By Mitra Sorrells | November 28, 2019
Despegar CEO Damian Scokin discussed the Latin American OTA's plans for continued growth, including new products and partnerships, during an interview at The Phocuswright Conference. Read More
News | Distribution