Expedia


Expedia will refund hotel guests during COVID-19 outbreak regardless of existing booking policy
Expedia will refund hotel guests during COVID-19 outbreak regardless of existing booking policy
The operator of accommodation booking sites including Expedia, Hotels.com, Hotwire and others says it was facing an "unprecedented volume of calls" from travelers asking for help with non-refundable... Read More
News | Distribution
Sounding Off: Coronavirus could trigger the travel marketing overhaul many want
Sounding Off: Coronavirus could trigger the travel marketing overhaul many want
By PhocusWire | March 6, 2020
Many companies in the industry have wanted a shift away from relying heavily on Google for customer acquisition. They may finally get their wish. Read More
Interview | Online
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American Express GBT unveils unified accommodation platform
By Linda Fox | February 26, 2020
The travel management company aims to curb rogue hotel spend with the launch of its Rest Assured Solutions technology. Read More
News | Technology
REPORT: Gender diversity in the travel industry
REPORT: Gender diversity in the travel industry
By Deanna Ting  | February 25, 2020
A huge gap often exists among industry leaders in terms of understanding what’s necessary for creating a diverse and inclusive workplace, and how to keep it that way. Read More
From Our Partners | Online
Where travel brand loyalty sits in a super app world
Where travel brand loyalty sits in a super app world
By Linda Fox | February 18, 2020
It’s hard for major travel brands to ignore super apps given the huge volume of consumers that they attract and their high-frequency usage. Read More
News | Distribution
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Hotel websites hold firm in booking rankings, Airbnb makes progress
By Linda Fox | February 14, 2020
SiteMinder reveals the top sources of online bookings for hotels in 2019. Read More
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Barry Diller cites “dumb things” and “mistakes” as Expedia still ends 2019 on financial high
Barry Diller cites “dumb things” and “mistakes” as Expedia still ends 2019 on financial high
By Steven Lerner | February 14, 2020
In his first earnings call since taking over day-to-day operations for Expedia Group, Chairman Barry Diller very candidly outlined his 2020 plan to “drive sustained growth.” Read More
News | Online
Lessons to reflect on after Expedia Group board presses the nuclear button
Lessons to reflect on after Expedia Group board presses the nuclear button
By Yeoh Siew Hoon - WebInTravel  | December 6, 2019
Clearly, Mark Okerstrom's "Everest" was deemed one mountain too high by the chairman of the board, Barry Diller - but the ex-CEO was trying his hardest. Read More
Opinion | Online
Expedia CEO Mark Okerstrom 2019 phocuswright
Expedia Group fallout: Life after Mark Okerstrom
By Steven Lerner | December 5, 2019
Industry analysts react to the sudden departures of Expedia Group CEO Mark Okerstrom and CFO Alan Pickerill. Read More
News | Online
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VIDEO: Expedia Group on Vrbo growth, search challenges and workplace diversity
By Linda Fox | December 3, 2019
During an interview at the Phocuswright Conference in Florida last month, Okerstrom discusses developments for the business and the recent "headwinds." Read More
News | Distribution
VIDEO: Financial analysts on Airbnb, travel stocks in 2020
VIDEO: Financial analysts on Airbnb, travel stocks in 2020
By Steven Lerner | December 3, 2019
Top Wall Street analysts discuss Airbnb going public and other travel stock trends for 2020. Read More
News | Online
Sounding Off: Google will have the lunch of tours and activities as well
Sounding Off: Google will have the lunch of tours and activities as well
By PhocusWire | November 29, 2019
It is only a question of time before Google seeks to build out an ecosystem in tours and activities that mirrors its efforts in hotels and flights. Read More
Interview | Online
WATCH: A visual history of digital travel company revenues
WATCH: A visual history of digital travel company revenues
By Steven Lerner | November 22, 2019
PhocusWire documented the entire history of quarterly total revenues since the first digital brands IPOed in the mid-1990s. Read More
News | Online
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Expedia blames weak SEO for flat performance, reports $3.56B revenue
By Steven Lerner | November 6, 2019
For Expedia Group in the third quarter of 2019, net income fell 22% year-over-year and adjusted EBITDA was flat. Read More
News | Online
The Phocuswright Conference 2019 preview - Hospitality in a perfect storm
The Phocuswright Conference 2019 preview - Hospitality in a perfect storm
By PhocusWire | October 18, 2019
Anyone - hotels, private accommodation, system providers - who thought the hospitality sector was immune from fundamental change should think again. Read More
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