Etihad


Middle East series part 4 aviation
Middle East, part 4: Aviation innovation
By Mitra Sorrells | April 29, 2019
For the final piece in our monthlong series on the Middle East, we take a look at innovations in the airline sector. Read More
News | Technology
sita-baggage-report-2019
Airlines bring baggage handling mishaps down as tracking tech kicks in
By Linda Fox | April 25, 2019
SITA's baggage report shows that airlines and airports continue to make improvements in baggage mishandling. Read More
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Sabre names three airlines as launch customers for new platform
Sabre names three airlines as launch customers for new platform
By Rob Gill | October 4, 2018
Sabre has launched its Digital Airline Commercial Platform with Aeroflot, Ethiopian Airlines and Etihad as its first three airline customers. The platform, also known as DACP, was announced by Sabr Read More
News | Technology
Airline pricing get smarter, and AI systems duke it out as competition intensifies
Airline pricing get smarter, and AI systems duke it out as competition intensifies
By Marisa Garcia | September 11, 2018
Airline pricing is a complex science, but it’s about to get smarter as technology companies reveal new capabilities for data analysis and competitive modelling. Last week, during the Aviation Festi Read More
News | Technology
Etihad takes fintech startup route for loyalty redemption rethink
Etihad takes fintech startup route for loyalty redemption rethink
By Marisa Garcia | August 28, 2018
Etihad Airways has announced a partnership with payments technology startup Modo on "a unique loyalty redemption solution" for the airline industry. Dallas-based Modo specializes in creating intero Read More
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Airline distribution surcharge trend tipped to slow
Airline distribution surcharge trend tipped to slow
By Kevin May | May 7, 2018
Air France-KLM could be the last of the major airline groups to introduce a fee for passengers that book tickets through the global distribution systems. Read More
News | Distribution
Wi-Fi now on 82 airlines, system upgrades on the rise
Wi-Fi now on 82 airlines, system upgrades on the rise
By Jill Menze | January 30, 2018
In-flight Wi-Fi is more prevalent than it’s ever been, with 82 airlines now offering the service, up 17% over last year. Read More
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Travelport expands merchandising tool to more than 250 airlines
Travelport expands merchandising tool to more than 250 airlines
By Mitra Sorrells | January 22, 2018
More than 250 airlines are now using Travelport’s Rich Content and Branding merchandising tool to market branded fares and ancillaries.   Read More
News | Distribution
Airlines social media Facebook Twitter
Mixed results as airlines tackle social media-led customer service
By Mitra Sorrells | January 12, 2018
As travelers increasingly send direct messages through platforms like Facebook Messenger and Twitter, airlines and carriers need to prioritize quick responses to such inquiries. Read More
News | Online
Gulf carriers seek ways to ease laptop ban
Gulf carriers seek ways to ease laptop ban
By Michele McDonald | March 31, 2017
The three major Gulf carriers -- Qatar Airways, Etihad and Emirates -- are developing workarounds to ease the pain and annoyance of the US Department of Homeland Security’s ban on large electronic dev Read More
News | Technology
Etihad claims Hollywood first as Nicole Kidman stars in virtual reality ad campaign
Etihad claims Hollywood first as Nicole Kidman stars in virtual reality ad campaign
By Kevin May | June 1, 2016
Few airlines would have the financial muscle to use both a high-grade movie star and expensive filmmaking kit for an ad campaign. But this is Etihad, one of just a handful of carriers who seem to h Read More
News | Online
Etihad (and partners) tap Cognizant for new platform
Etihad (and partners) tap Cognizant for new platform
By Martin Cowen | December 16, 2015
Etihad has announced another technology tie-up, signing a three-year multi-million dollar deal with Cognizant as part of the airline's (and its partners') digital transformation. The consultancy si Read More
News | Distribution
Etihad (and partners) sign $700 million tech deal with IBM
Etihad (and partners) sign $700 million tech deal with IBM
By Martin Cowen | October 14, 2015
Another huge deal coming out of the Middle East, with Etihad Airways announcing a 10-year, $700 million, "game-changing" tech tie-up with IBM. A joint release confirmed that the deal would also ben Read More
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Keep one eye on Etihad Airways Partners (and Sabre's supporting role), after IFE deal
Keep one eye on Etihad Airways Partners (and Sabre's supporting role), after IFE deal
By Martin Cowen | October 2, 2015
Etihad Airways is once again flexing its muscles, extending its existing deal with in-flight entertainment provider Global Eagle Entertainment (GEE) to five of its Etihad Airways Partners. The airl Read More
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Etihad Airways finds a use for protected tweets - special stuff for VIPs
Etihad Airways finds a use for protected tweets - special stuff for VIPs
By Kevin May | June 15, 2015
Twitter has Protected Tweets for those users who prefer to keep such insight about what type of bagel they're eating just for a select group of lucky followers. According to Beevolve, around 10% of Read More
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