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Interview
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Online
CEO Spotlight - Kenneth Purcell of iSeatz
By Kathryn Walson
|
April 13, 2023
Kenneth Purcell founded iSeatz to automate the restaurant reservation process for hotel guests, and it has since expanded to connect hospitality, airline and financial services brands with a wide...
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Opinion
/
Technology
Taking the long view of American Airlines’ NDC strategy
By Jeff Klee - AmTrav
|
April 12, 2023
Although its recent actions have left many wondering if American Airlines is trying to kill third-party distribution, it is the ultimate of ironies that its NDC strategy might just be what saves it.
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News
/
Technology
Airlines brace for summer chaos as wider tech issues remain
By Linda Fox
|
April 11, 2023
Schiphol Airport is capping its passenger numbers at 66,000 per day in May while Lufthansa said in February that it was reducing its 2023 summer schedule by 34,000 flights.
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News
/
Online
Aviation industry invests in SAF to reach climate targets
By Kathryn Walson
|
April 10, 2023
With development of hydrogen- and electric-powered planes for long-haul flights too far off, airlines look to investments in sustainable aviation fuel to help meet carbon emissions goals.
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Opinion
/
Technology
ChatGPT means radically improved travel sales conversion
By Terry Jones
|
April 7, 2023
Travelocity founder Terry Jones says his past work creating Wayblazer makes him confident ChatGPT and other forms of generative AI will permanently disrupt the user interface in travel.
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News
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Online
Viator's Ben Drew on further growth, educating consumers
By Linda Fox
|
April 6, 2023
Viator president Ben Drew attributes its recent growth to “changing almost everything about the business” in the past three years.
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Opinion
/
Online
Travel needs more leadership to fight climate change
By Bob Garner - EnviroRental
|
April 5, 2023
The short-term rental industry must own its share of the responsibility for reducing emissions, writes Bob Garner, CEO and founder of EnviroRental.
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News
/
Technology
Expedia adds ChatGPT for travel planning in iOS app
By Mitra Sorrells
|
April 4, 2023
While the integration of ChatGPT has happened in a matter of weeks, CEO Peter Kern says it has been done very carefully, with controls in place to ensure the interactions relate only to travel and are...
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News
/
Online
Google redesigns hotel browsing on mobile
By Derek Catron
|
April 3, 2023
Google also confirmed PhocusWire reports of a pilot program in which it is offering to give consumers a refund on flights if the airfare purchased drops before departure.
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Opinion
/
Online
Should everyone jump on the dynamic pricing bandwagon?
By Frank Belzer – ICON Park
|
March 31, 2023
While Disney has launched one of the most complex dynamic pricing systems, these can create unintended consequences for companies that don’t plan carefully.
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Interview
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Online
Chasing a dream to digitalize immersive travel in Africa
By Derek Catron
|
March 30, 2023
Charles Shima’s ZaNiheza is building a digital mall for immersive experiences in Africa and beyond.
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News
/
Technology
Can we hardwire happiness into hospitality tech?
By Linda Fox
|
March 29, 2023
Hotels are providing the opposite of hospitality with long queues, paperwork, poor Wi-Fi and disconnected systems, according to Lennert de Jong, president for hospitality at Planet.
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News
/
Online
IATA leads effort to boost representation of women in aviation
By Kathryn Walson
|
March 28, 2023
The trade association for the global aviation industry is spearheading a voluntary initiative, called 25by2025, with the aim of increasing the number of women in senior positions and under-represented...
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News
/
Online
Online travel giants spent more than $14B on marketing in '22
By Mitra Sorrells
|
March 27, 2023
Combined marketing spending by Booking Holdings, Expedia Group, Airbnb and Trip.com Group exceeded 2019 levels in 2022.
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News
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Technology
Expedia, Kayak first in travel with plugins for ChatGPT
By Mitra Sorrells
|
March 23, 2023
ChatGPT is inviting its Plus subscribers to join a wait list to get access to plugins, with plans to roll them out more widely in the future.
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Opinion
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Booking Holdings' 'connected trip' vision never materialized, and AI is the latest threat
News
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Online
Omio to acquire Rail Europe
News
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Technology
AI is pushing travel advisors toward their next evolution
News
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Online
AI risk to OTAs is margin squeeze, not disintermediation
News
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Technology
Mindtrip targets DMOs with AI visibility tool
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Google fined €890M by European regulator in DMA breaches
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Visiting Media, HotelPORT partner to help hotels improve content across digital channels
News
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Aer Lingus employee wins AI challenge with hotel concierge for standby flyers
News
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Online
13% is the number that explains why OTAs need hotels to keep working
News
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Technology
Digital IDs in air travel move beyond government tests at the last mile
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