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Technology
Travel tech experts parse AI’s hype against its best uses
By PhocusWire
|
January 4, 2024
Tech experts from Travelport, MakeMyTrip and Lufthansa Group Digital Hangar weigh in on how AI is changing the travel landscape — and what it could do next.
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Opinion
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Online
What travel can learn from the world’s most beloved brands
By Madison Pietrowski – GetYourGuide
|
January 3, 2024
As travel shifts to a greater focus on experiences over things, it’s a perfect time for the industry to attract, retain and build generational relationships with more customers.
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News
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Online
Top Travel Industry Predictions for 2024
By Morgan Hines
|
January 2, 2024
Leaders from across the travel industry share their thoughts on what the industry should be watching and working on in 2024.
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Technology
Travel insiders swap insights on push for better data
By PhocusWire
|
December 22, 2023
The Phocuswright Bridge Series brought together experts from Trip.com, Despegar and the Saudi Tourism Authority.
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Online
PhocusWire's hot topics in travel for 2023
By PhocusWire
|
December 21, 2023
Here are PhocusWire's selections for six “hot topics” that dominated the travel industry in 2023, and likely for the year ahead.
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Startups
Tracking travel startup investment trends in 2023
By Linda Fox
|
December 20, 2023
Many startups weathered 2023 and demonstrated if not actual profit, then at least a path to profitability, which helped them attract funding.
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News
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Online
Travel’s movers, shakers and newsmakers of 2023
By PhocusWire
|
December 19, 2023
These are some of the people PhocusWire has identified as playing key roles in the past year — and figure to be among those to watch in the year to come.
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News
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Technology
Three ways generative AI is improving the travel industry
By Morgan Hines
|
December 18, 2023
In a wide-ranging conversation at The Phocuswright Conference, leaders from Microsoft, Priceline and Amadeus discussed opportunities generative AI presents to the travel industry and how it's changing...
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News
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Technology
The most popular news stories on PhocusWire in 2023
By PhocusWire
|
December 15, 2023
ChatGPT, the Hot 25 Travel Startups and news about major players like Expedia Group and Airbnb dominated the rankings.
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News
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Online
Expedia Group's Julie Whalen talks tech transformation and travel demand
By Linda Fox
|
December 14, 2023
With just over a year as CFO of Expedia Group under her belt, Julie Whalen took to the stage at The Phocuswright Conference 2023 to discuss the company's technology developments, the impact of...
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News
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Online
ChatGPT, travel data, OTAs: PhocusWire’s top opinion stories of 2023
By PhocusWire
|
December 13, 2023
This year's popular op-eds were heavy on AI and also covered TikTok and Instagram influencers and the loyalty strategies of Expedia, Booking, Hopper and Airbnb.
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News
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Technology
Google’s Vowinkel on the power of generative AI for travel marketers
By Mitra Sorrells
|
December 12, 2023
While artificial intelligence and machine learning have been integral to Google’s offerings for years, 2023 brought a new concept to the fore: generative AI.
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News
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Distribution
Airlines see less turbulence in accelerating NDC adoption
By Derek Catron
|
December 11, 2023
Airlines’ progress in modernizing distribution through direct connections with customers and travel agencies could make 2024 a pivotal year.
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News
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Distribution
Hotels.com co-founder Bob Diener talks exits and opportunities
By Linda Fox
|
December 8, 2023
Bob Diener, Hotels.com co-founder and president, now co-founder and president of Travel Funders Network, visits the PhocusWire studio to discuss the changing online hotel landscape.
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News
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Startups
Klook lands $210 million investment for three-pronged growth strategy
By Linda Fox
|
December 7, 2023
Klook said that it has achieved overall profitability for the first time this year and annualized gross booking value of $3 billion as travel recovery began in 2023 for many Asian markets.
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Amex GBT’s CTO on AI agents, servicing and working with Long Lake
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