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News
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Technology
Study: How AI boosts digital advertising and direct bookings
By Derek Catron
|
February 21, 2024
Recent advances in AI’s handling of digital advertising have increased the possibilities for hotels to grow direct bookings, a study from D-Edge found.
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News
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Online
CEO Spotlight - Damian Scokin of Despegar
By Linda Fox
|
February 20, 2024
In a discussion with PhocusWire, Despegar CEO Damian Scokin talks about carrying momentum from 2023 into the year ahead, the role of artificial intelligence and growth opportunities for the Latin...
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News
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Technology
Q&A: Conor Grennan on how travel companies can use generative AI as a strategic advantage
By Mitra Sorrells
|
February 16, 2024
The NYU Stern dean and consultant on generative AI explains why it is a change management issue and so much more than a simple tool - and why training employees how to use it is like "giving them an...
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News
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Online
Airbnb adjusted EBITDA up 28% year over year as inventory grows to nearly 8M
By Morgan Hines
|
February 13, 2024
Airbnb said it has more than 5 million hosts and the highest inventory growth in 2023 came in Asia Pacific and Latin America.
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News
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Technology
Generative AI check-in: HomeToGo on integrating artificial intelligence across its platform
By Morgan Hines
|
February 13, 2024
PhocusWire is checking in with travel companies that were early adopters of generative artificial intelligence around a year after brands began implementing the technology.
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News
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Online
Tripadvisor considers potential sale that would take it private
By Derek Catron
|
February 12, 2024
Tripadvisor has formed a special committee and retained an advisor to consider potential deal proposals.
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Opinion
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Startups
Jeff Katz on Journera’s shutdown and why a connected trip still matters
By Jeff Katz - Journera
|
February 12, 2024
Jeff Katz shares his lessons from trying to build Journera and why he still believes in the need for the industry to break down silos in a traveler’s journey.
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News
/
Online
Peter Kern stepping down, Ariane Gorin to take over as Expedia Group CEO in May
By Mitra Sorrells and Derek Catron
|
February 8, 2024
Kern has been Expedia Group's CEO since April 2020. The announcement came during an earnings call in which the company reported its highest ever full-year and fourth quarter revenue.
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Opinion
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Online
Let’s not love our favorite destinations to death!
By Gaurav Bhatnagar - TBO.com
|
February 8, 2024
TBO.com co-founder Gaurav Bhatnagar says the travel industry needs to stop pointing fingers at governments and tourism boards and instead take responsibility - and action - to reduce overtourism.
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News
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Technology
Travel early adopters share lessons after year with generative AI
By Derek Catron
|
February 7, 2024
PhocusWire is checking in with some of travel's early adopters in using generative artificial intelligence, beginning with three startups, to find out what they have learned from their first year of...
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News
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Online
Turbulence ahead: Aviation leaders brace for elevated flight disruptions
By Derek Catron
|
February 6, 2024
Flight disruptions are 300% above historical norms, and aviation leaders expect those levels to remain elevated, a new study from Amadeus finds.
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News
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Online
Former BWH Hotel Group CEO David Kong on going beyond the “D” in DEI
By Mitra Sorrells
|
February 5, 2024
Since retiring after 17 years as CEO of BWH Hotel Group, David Kong has been focused on inspiring success among future leaders. We talked to him about that effort as well as his thoughts on how the...
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News
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Online
Q&A: Carnival Cruise Line president Christine Duffy
By Mitra Sorrells
|
February 2, 2024
Carnival Cruise Line president Christine Duffy explains how the company is using facial recognition and generative AI technology and also the strategy behind its marketing efforts – including a widely...
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News
/
Online
Assessing the effectiveness of influencer marketing in travel
By Morgan Hines
|
February 1, 2024
Windstar Cruises is the latest company to bolster its influencer marketing strategy, recently announcing a partnership with Jerne, which helps to facilitate connections with influencers.
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News
/
Online
CEO Spotlight – Paul Abbott of American Express Global Business Travel
By Linda Fox
|
January 31, 2024
The chief executive discusses Amex GBT’s goals and challenges, including the industry coming together for bold and aggressive changes to address sustainability.
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