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News
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Online
Exploring the travel payments landscape in Asia
By Linda Fox
|
March 20, 2024
PhocusWire discusses the complexities of travel payments in Asia with Agoda chief commercial officer Damien Pfirsch.
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News
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Technology
How personalized videos at scale are connecting travel brands with customers
By Morgan Hines
|
March 19, 2024
Personalized videos are driving high open rates and creating opportunities for travel brands to connect with customers before, during and after a trip.
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Interview
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Technology
CEO Spotlight - Sam Gilliland of Accelya
By Linda Fox
|
March 18, 2024
Gilliland spent more than 20 years at Sabre, starting as a software engineer and ending up as CEO, a position he held for 10 years until he left in 2013. He spent some time in private equity before...
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Opinion
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Online
Gemini, Google Travel and the threat to OTAs
By Christian Watts - Magpie
|
March 15, 2024
Google Gemini, combined with Google Travel, could completely change the way consumers do their searching and planning for trips.
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News
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Online
What a U.S.TikTok ban could mean for travel industry
By D.J. Catron
|
March 14, 2024
While the legislation faces an uncertain future in the U.S. Senate and likely legal challenges if it becomes law, a ban could have far-reaching ramifications for travel companies.
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News
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Online
Online travel giants set new record for marketing spend in ‘23
By Mitra Sorrells
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March 13, 2024
Expedia Group, Booking Holdings, Airbnb and Trip.com Group collectively spent $16.8 billion on sales and marketing in 2023 as they compete with one another and with suppliers enticing travelers to book...
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News
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Online
Airbnb's Stephenson on expansion beyond the core and AI
By PhocusWire
|
March 12, 2024
Airbnb announced CFO Dave Stephenson would be taking up the newly created role of chief business officer to oversee its growth plans.
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News
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Online
GetYourGuide is hiring a TikTok content creator: Here’s why
By Morgan Hines
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March 11, 2024
Despite accelerating efforts to ban TikTok in the United States, GetYourGuide's job opening for a dedicated TikTok creator has received overwhelming interest.
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News
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Online
Accor’s Maud Bailly on how AI can enhance the luxury hotel experience
By Mitra Sorrells
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March 8, 2024
Especially in the luxury sector, Accor's Maud Bailly said, “digital is an enabler” for hotel staff to create an enhanced, more emotional connection with guests.
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News
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Distribution
Why the Olympics, Taylor Swift mean more to STRs than just a revenue boost
By D.J. Catron
|
March 7, 2024
As short-term rentals grapple with new regulations, major events and tourist preferences may help solidify their place in the travel industry.
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News
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Online
Booking Holdings' Fogel calls for "smart regulations" in Europe
By Linda Fox
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March 6, 2024
The company has had decisions from European lawmakers go against it in recent months, from its blocked acquisition of Etraveli to the threat of being tagged a digital gatekeeper under the looming...
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News
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Technology
Kayak launches image recognition tool to compare flight prices from a screenshot
By Derek Catron and Morgan Hines
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March 5, 2024
Extensive training of ChatGPT’s AI model on Kayak’s database of billions of consumer travel queries helped produce the metasearch site’s new features.
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Interview
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Technology
CEO Spotlight: Jacob Messina of Stayntouch
By Mitra Sorrells
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March 4, 2024
Prior to becoming CEO in April 2023, Messina had been SVP of technology and innovation at MCR Hotels, the third-largest hotel operator in the United States and the parent company of Stayntouch.
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Opinion
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Startups
Cabana founder on lessons learned from failed startup
By Scott Kubly
|
March 1, 2024
Founded in 2019, Cabana offered a “hotel-on-wheels.” It had raised more than $17 million, had $2 million in annual revenue, and its more than 4,000 customers had booked 20,000 nights.
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News
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Technology
AI check-in: Trip.com seeks to create “perfect trip for a better world” with TripGenie
By Morgan Hines
|
February 29, 2024
In the past year, users engaging with TripGenie used the Trip.com app for a "remarkable" 20 minutes or more - double the length of app users not engaging with the tool.
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Booking Holdings' 'connected trip' vision never materialized, and AI is the latest threat
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Omio to acquire Rail Europe
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AI is pushing travel advisors toward their next evolution
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AI risk to OTAs is margin squeeze, not disintermediation
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Mindtrip targets DMOs with AI visibility tool
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Aer Lingus employee wins AI challenge with hotel concierge for standby flyers
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13% is the number that explains why OTAs need hotels to keep working
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Digital IDs in air travel move beyond government tests at the last mile
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Loveholidays' ambitions in the growing packaged travel market
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