Top Travel Tech Weekly News

News / Online

Airbnb on striving for personalization and reimagining discovery

By Linda Fox | December 5, 2024

Dave Stephenson, Airbnb's chief business officer, shares how the company is thinking about AI, early work with ChatGPT and its plan to use customer data to drive personalization. Read More

News / Distribution

Garner on the continuing evolution of airline distribution

By Morgan Hines | December 4, 2024

In a keynote at The Beat Live, Cory Garner explained why airlines' interest in customer loyalty will help to boost their efforts to grow distribution through direct channels. Read More

News / Technology

Google talks generative AI, voice and the future of search

By Mark Frary | December 3, 2024

Julie Farago, Google’s vice president of engineering for travel and local search, leads a team of 700 engineers who handle two billion searches every day – 15% of which Google has never been asked... Read More

News / Distribution

Breeze Airways' David Neeleman talks culture, technology and communication

By Matthew Parsons | December 2, 2024

Neeleman launched Breeze Airways in May 2021, making it his fifth commercial airline startup along with Morris Air, WestJet, JetBlue and Azul. Read More

News / Online

How online travel companies in Asia use livestreaming to drive engagement - and bookings

By Mark Frary | November 27, 2024

Livestreaming in travel has become one of the marketing success stories of the past decade, driving billions in sales for companies like Trip.com and Alibaba. Read More

News / Technology

Two years after ChatGPT's launch, is the travel industry moving fast enough with AI?

By Morgan Hines | November 26, 2024

Travel industry veterans such as Erik Blachford and current executives such as Amex GBT's Marilyn Markham offer their take on the state of generative AI in travel. Read More

News / Online

Agoda’s Robert Rosenstein on using AI to solve real problems

By Matthew Parsons | November 25, 2024

Agoda co-founder and chairman Robert Rosenstein discusses focusing on the less sexy side of AI in travel. Read More

News / Startups

Travel veteran Erik Blachford's tips for travel entrepreneurs in a technical revolution

By Matthew Parsons | November 22, 2024

Erik Blachford, formerly CEO of IAC Travel and Expedia and a travel technology investor, shares tips for startups as artificial intelligence drives change. Read More

News / Online

Expedia Group CEO on AI across operations and building bridges

By Matthew Parsons | November 21, 2024

Expedia Group CEO Ariane Gorin shares how the company is testing AI in consumer facing channels as well as for marketing, partners and more during a session at The Phocuswright Conference 2024. Read More

News / Technology

The state of airport passenger processing and seamless journeys

By Marisa Garcia | November 20, 2024

Digital ID and biometrics are the key drivers to a seamless experience for passengers to move smoothly through the airport. Read More

News / Technology

How the latest consumer trends play out in travel

By Linda Fox | November 19, 2024

Consumer trends reveal the desire for help with filtering the volumes of information as well as mixed sentiment around artificial intelligence. Read More

Opinion / Online

The next four years look bright for travel technology

By Laura Chadwick, Travel Tech Association | November 18, 2024

Travel Technology Association president and CEO Laura Chadwick says the industry has an excellent opportunity to shape and benefit from the Trump Administration’s pro-innovation policies. Read More

Opinion / Online

Actions, not words, will make sustainability work for the short-term rental industry

By Bob Garner - EnviroRental | November 15, 2024

As COP29 draws to a close, Bob Garner, founder of EnviroRental, discusses the importance of taking action to make sustainability work for the short-term rental industry. Read More

News / Startups

Why is it so hard for female founders to land venture capital?

By Morgan Hines | November 14, 2024

The percentage of companies founded by women in the United States made up just 6.4% of venture capital deals in 2024 and 2% of venture capital money. Read More

News / Technology

Is technology improving airline customer service?

By Mark Frary | November 13, 2024

The need for technology in customer service is on the rise after the pandemic, but for now hybrid human-and-tech solutions seems to be most effective. Read More

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