Top Travel Tech Weekly News

News / Technology

More than half of travel apps deleted after a month

By Linda Fox | August 1, 2018

Travel apps face a range of problems, such as user fatigue and infrequency of engagement, according to new research. Read More

News / Online

Desktop still dominates over mobile for travel search

By Mitra Sorrells | August 1, 2018

Although mobile penetration and usage continues to grow, travelers in most parts of the world are still doing their searching and price comparison on desktop. Read More

News / Online

Q&A: Why test-and-learn is at the heart of improving customer experience

By Jill Menze | July 31, 2018

Understanding the nuances of a digital strategy in the travel business is a never-ending series of projects and experimentation. Read More

News / Startups

Ideas and insight from startups at Battleground: The Americas

By PhocusWire | July 30, 2018

Don't miss a day of fresh ideas and innovation from travel startups and speakers from high-profile companies at Battleground: The Americas. Register now. Read More

Interview / Startups

STARTUP STAGE: TroopTravel wants to fix corporate group travel planning

By Mitra Sorrells | July 30, 2018

TroopTravel is a platform to help corporate travel managers add intelligence and efficiency to the process of planning meetings and events that involve attendees from different parts of the world. ... Read More

News / Technology

Reimagining customer experience, part 4: Hospitality happenings

By Mitra Sorrells | July 30, 2018

Deloitte recently surveyed more than 6,600 hotels guests who have collectively stayed at 25 brands across different hotel tiers to find out what makes a great hotel experience. Read More

News / Technology

Payment innovation slow in travel but consumer demand is driving change

By Linda Fox | July 26, 2018

Travel companies are slow to invest in payment innovation despite demand from consumers for wider options. Read More

News / Technology

Q&A: Data, context and the impact of Amazon on air travel

By Mitra Sorrells | July 26, 2018

According to the World Bank, the number of international travel departures across the globe has more than doubled in the last two decades, from about 650 million in 1996 to 1.45 billion in 2016. Read More

News / Technology

Virtual reality is still finding its space at the customer experience table

By Linda Fox | July 25, 2018

Virtual reality hasn't gone mainstream, but barriers to content creation are coming down so it could still build momentum in travel. Read More

Interview / Technology

Q&A: Nordic Choice Hotels on how innovation drives the customer experience

By Nordic Choice Hotels & ALICE | July 24, 2018

ALICE co-founder and president Alex Shashou sat down with Nordic Choice head of business Christian Lunden to discuss innovation at Nordic Choice properties and how the influence of other industries... Read More

News / Technology

How AccorHotels uses biometrics to unlock travelers' wants and needs

By Linda Fox | July 24, 2018

Le Club AccorHotels is looking to gain deeper insight on customers through Seeker, an initiative that uses biometrics to track responses and get closer to what travelers want. Read More

News / Online

Google on why consumers like to know more before they travel

By Linda Fox | July 23, 2018

Google delves into mobile search trends to discover traveler motives to know more before they go. Read More

News / Technology

Reimagining customer experience, part 3: Airport innovations

By Mitra Sorrells | July 23, 2018

For part three we take a look inside airport terminals where a variety of innovative work is being done to improve and ease the process of air travel. Read More

Interview / Startups

STARTUP STAGE: Swayy helps hotels manage influencer campaigns at scale

By Jill Menze | July 23, 2018

Swayy is a tool for hotels to find, book and maintain relationships with social media influencers. It matches hotels with pre-vetted, relevant influencers, and Swayy’s closed-loop system allows both... Read More