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Online
It’s time to skip loyalty and start chasing retention in travel
By Max Kraynov - Aviasales
|
February 21, 2020
Rather than loyalty, travel brands should pursue retention by capitalizing on unusual patterns in travel research and booking.
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News
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Online
Travel reservations in China down 79% amid coronavirus scare
By Jill Menze
|
February 21, 2020
According to data analyzed by TravelgateX, travel reservations in China fell 79% in January and are down 90% so far in February.
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News
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Distribution
Hotel loyalty bookings in U.S. reach all-time high
By Donna M. Airoldi
|
February 20, 2020
According to Kalibri Labs, loyalty-related U.S. hotel bookings in 2019 increased 7.6% year-over-year to 56.2%, the highest figure on record.
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News
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Distribution
European airlines emerge top in ancillary add-ons revenue
By Linda Fox
|
February 19, 2020
European carriers followed by their Asia counterparts make the most revenue from ancillary add-ons in the 2019 CarTrawler-IdeaWorksCompany report.
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News
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Distribution
Where travel brand loyalty sits in a super app world
By Linda Fox
|
February 18, 2020
It’s hard for major travel brands to ignore super apps given the huge volume of consumers that they attract and their high-frequency usage.
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News
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Distribution
Lufthansa Group renews IT partnership with Amadeus, adds digital services
By Linda Fox
|
February 18, 2020
While the deal was agreed in principle about a year ago, Amadeus says it has taken time to negotiate various elements included in it.
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Interview
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Startups
STARTUP STAGE: Holibob is a marketplace connecting activity suppliers with resellers
By Mitra Sorrells
|
February 13, 2020
Holibob is a B2B marketplace for tours and experiences that provides resellers such as airlines, hotels, travel agents and OTAs with an inventory that has been vetted for safety and quality.
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Opinion
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Online
How Google Flights is shaking up the travel Industry
By Mario Gavira
|
February 12, 2020
Although Google’s recent decision to stop charging for leads to airlines and OTAs in Google Flights might look insignificant to other Big Tech moves in recent decades, it is sending shockwaves across...
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News
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Online
Vacasa founder Eric Breon steps aside, former OpenTable boss becomes interim CEO
By Mitra Sorrells
|
February 11, 2020
After 10 years as CEO of North America’s largest vacation rental management company, Breon is relinquishing the role. OpenTable CEO Matt Roberts steps in as a job search begins.
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Opinion
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Distribution
What are the building blocks of direct sales for hotels?
By Pablo Delgado - Mirai
|
February 11, 2020
Every single hotel, without any exception, whether large or small, independent or part of a hotel chain, with a good or bad reputation, in the centre or in the suburbs, has significant potential to...
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News
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Technology
Travel tech pros put sustainability behind economy as key challenges for 2020
By Linda Fox
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February 10, 2020
A Travel Technology Europe survey highlights economic uncertainty as the greatest challenge facing the industry - but sustainability and climate change follow close behind.
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News
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Startups
ATPI unveils venture arm for corporate travel startups focused on UX
By Linda Fox
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February 10, 2020
Corporate travel company ATPI has unveiled an initiative called Endeavour to invest in travel startups that focus on the user experience.
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Interview
/
Technology
In The Big Chair - Greg Webb of Travelport
By Mitra Sorrells
|
February 10, 2020
Greg Webb became Travelport’s CEO in August 2019, shortly after the company went back to private equity ownership in a $4.4 billion sale.
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News
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Distribution
Travel suppliers need to be thinking more about "second wallets"
By Linda Fox
|
February 3, 2020
With newer technologies enabling the creation of more personalized offers, it's time for travel to enter the age of complete retailing, according to a report.
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News
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Online
OYO acquires TUI's rental tour operating business
By Kevin May
|
February 3, 2020
The move comes as part of a sale that began in December 2019 when Germany-based E-Domizil acquired Wolters Reisen from TUI Group for an undisclosed fee.
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OTA marketing spend creeps up despite talk of AI-driven efficiency
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Juniper Group acquires Deem from Travelport
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Spain fines Amadeus €14.4M over traveler profiling pilot
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Expedia Group chairman Barry Diller says AI won't replace humans
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Priceline updates Penny AI assistant with Claude
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Startup Stage: Bliink targets Southeast Asia's SME business travel market
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OTA moats against AI disruption may be shallower than they appear
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Ixigo acquires majority stake in Brevistay to expand hotel business
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PhocusWire's travel tech news briefs: Airbnb, Yotel, IHG and more...
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Inside the Philippines’ most overlooked $36B digital market
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