Destination Marketing Organizations News

Destination Marketing Organizations (DMOs) are evolving to meet the challenges of digital transformation, traveler behavior shifts, and sustainable tourism demands. PhocusWire covers the latest developments in destination marketing organizations, highlighting how tourism boards are adapting strategies, investing in technology, and redefining destination branding in a competitive global market.

Tourism board strategies and destination marketing insights

Our coverage explores how DMOs are using data-driven insights, social media engagement, and dynamic content to attract travelers and support local economies. From public-private partnerships to tech-forward visitor engagement platforms, we report on the strategic moves shaping the future of destination marketing.

Juniper Travel Technology - Launch pitch at The Phocuswright Conference 2024
Interview / Technology
Juniper Travel Technology - Launch pitch at The Phocuswright Conference 2024
By PhocusWire | December 16, 2024
Founded in 2003, Juniper Travel Technology offers solutions for online travel agencies, destination marketing companies, bedbanks, airlines, wholesalers and cruises, with clients in more than 50... Read More
Arena - Launch pitch at The Phocuswright Conference 2024
Interview / Startups
Arena - Launch pitch at The Phocuswright Conference 2024
By PhocusWire | December 11, 2024
Partnering with NEOM in Saudi Arabia, Arena has deployed two products: Trainer, a gamified platform for employee onboarding and upskilling in tourism and hospitality, and Plan It, a travel assistant for... Read More
How emerging technologies are helping destinations appeal to travelers
News / Technology
How emerging technologies are helping destinations appeal to travelers
By Linda Fox | December 6, 2024
Gregory Yap of the Singapore Exhibition and Conventions Bureau and Jared Alster of Dune7 discuss emerging tech in destination marketing and the importance of having a test and learn environment. Read More
AI trip planner Mindtrip adds B2B solution
News / Startups
AI trip planner Mindtrip adds B2B solution
By Morgan Hines | November 18, 2024
The new solution is launching with capabilities for tourism boards and destination marketing organizations, to help them offer personalized content for travelers. Read More
HotelRunner widens distribution offering with Bookingate acquisition
News / Distribution
HotelRunner widens distribution offering with Bookingate acquisition
By Linda Fox | October 1, 2024
The acquisition broadens HotelRunner's offering, enabling it to help travel agencies, tour operators and destination management companies solve challenges with distribution as well as direct and offline... Read More
Tourist fees are becoming more common, but can they really help combat overtourism?
News / Online
Tourist fees are becoming more common, but can they really help combat overtourism?
By Morgan Hines | September 26, 2024
Whether these fees on their own are making even a slight difference as the world seeks to address crowding and sustainability with travel continuing to boom is a point of contention among experts. Read More
“Founder mode” or "manager mode"? Travel execs weigh in on leadership styles
News / Startups
“Founder mode” or "manager mode"? Travel execs weigh in on leadership styles
By Morgan Hines | September 18, 2024
Travel leaders share their take on recent comments from Airbnb CEO Brian Chesky about the management style he believes is most effective.   Read More
Five things travel marketers get wrong
From Our Partners / Online
Five things travel marketers get wrong
By Cathy Walsh | September 9, 2024
Marketing teams should review channel performance monthly and ensure that tactics are in service to an overarching strategy. And that strategy should be evaluated regularly to ensure it includes best... Read More
Mobi brings intent driven search to travel
News / Technology
Mobi brings intent driven search to travel
By Linda Fox | September 4, 2024
The search and discovery technology is combining natural language search with generative AI and its content store of points of interest around the world to present users with a “best match.” Read More
More DMOs are using AI to power visitor engagement
News / Technology
More DMOs are using AI to power visitor engagement
By Morgan Hines | August 23, 2024
Satisfi Labs, one of the providers of AI-powered chat for DMOs, said it has added several new clients as destinations seek to be more responsive to visitors. Read More
Despegar sells destination management company, boosts AI agent
News / Online
Despegar sells destination management company, boosts AI agent
By Linda Fox | August 16, 2024
Despegar has made a number of updates to its AI agent Sofia and has further plans to integrate the technology into its B2B platforms. Read More
The role of DMOs in helping their partners effectively use AI
News / Technology
The role of DMOs in helping their partners effectively use AI
By Morgan Hines | August 16, 2024
As travelers begin to use AI search engines and agents for trip planning, should DMOs play a role in helping their suppliers understand how to use the technology to drive revenue?   Read More
Wonderful Copenhagen is exchanging free experiences for sustainable actions
News / Distribution
Wonderful Copenhagen is exchanging free experiences for sustainable actions
By Linda Fox | July 9, 2024
The CopenPay initiative allows tourists to access attractions and experiences for free in exchange for sustainable actions such as cycling and local volunteering. Read More
How brands are using interactive video to sell travel seamlessly
News / Technology
How brands are using interactive video to sell travel seamlessly
By Morgan Hines | May 29, 2024
With interactive video, technology brands are taking the capability further - making booking more seamless for travelers - and marketing more effective for brands. Read More
Expedia designs travel media network as “one-stop shop” for advertisers
News / Technology
Expedia designs travel media network as “one-stop shop” for advertisers
By Morgan Hines | May 24, 2024
The retail ad platform, housed within Expedia Group Media Solutions, provides new capabilities and access based on its first-party data and existing partnerships. Read More