Destination Marketing Organizations News

Destination Marketing Organizations (DMOs) are evolving to meet the challenges of digital transformation, traveler behavior shifts, and sustainable tourism demands. PhocusWire covers the latest developments in destination marketing organizations, highlighting how tourism boards are adapting strategies, investing in technology, and redefining destination branding in a competitive global market.

Tourism board strategies and destination marketing insights

Our coverage explores how DMOs are using data-driven insights, social media engagement, and dynamic content to attract travelers and support local economies. From public-private partnerships to tech-forward visitor engagement platforms, we report on the strategic moves shaping the future of destination marketing.

Mobi brings intent driven search to travel
News / Technology
Mobi brings intent driven search to travel
By Linda Fox | September 4, 2024
The search and discovery technology is combining natural language search with generative AI and its content store of points of interest around the world to present users with a “best match.” Read More
More DMOs are using AI to power visitor engagement
News / Technology
More DMOs are using AI to power visitor engagement
By Morgan Hines | August 23, 2024
Satisfi Labs, one of the providers of AI-powered chat for DMOs, said it has added several new clients as destinations seek to be more responsive to visitors. Read More
Despegar sells destination management company, boosts AI agent
News / Online
Despegar sells destination management company, boosts AI agent
By Linda Fox | August 16, 2024
Despegar has made a number of updates to its AI agent Sofia and has further plans to integrate the technology into its B2B platforms. Read More
The role of DMOs in helping their partners effectively use AI
News / Technology
The role of DMOs in helping their partners effectively use AI
By Morgan Hines | August 16, 2024
As travelers begin to use AI search engines and agents for trip planning, should DMOs play a role in helping their suppliers understand how to use the technology to drive revenue?   Read More
Wonderful Copenhagen is exchanging free experiences for sustainable actions
News / Distribution
Wonderful Copenhagen is exchanging free experiences for sustainable actions
By Linda Fox | July 9, 2024
The CopenPay initiative allows tourists to access attractions and experiences for free in exchange for sustainable actions such as cycling and local volunteering. Read More
How brands are using interactive video to sell travel seamlessly
News / Technology
How brands are using interactive video to sell travel seamlessly
By Morgan Hines | May 29, 2024
With interactive video, technology brands are taking the capability further - making booking more seamless for travelers - and marketing more effective for brands. Read More
Expedia designs travel media network as “one-stop shop” for advertisers
News / Technology
Expedia designs travel media network as “one-stop shop” for advertisers
By Morgan Hines | May 24, 2024
The retail ad platform, housed within Expedia Group Media Solutions, provides new capabilities and access based on its first-party data and existing partnerships. Read More
Travelsoft continues travel tech roll-up with three further acquisitions
News / Technology
Travelsoft continues travel tech roll-up with three further acquisitions
By Linda Fox | May 23, 2024
B2B accommodation connectivity provider TravelgateX joins Travelsoft alongside reservation technology specialist Atcore Technology and Travel Connection Technology.    Read More
CEO Spotlight: Ariane Gorin of Expedia Group
Interview / Online
CEO Spotlight: Ariane Gorin of Expedia Group
By Mitra Sorrells | May 23, 2024
As Gorin moves into the CEO role at Expedia Group, she shares her thoughts on AI, social commerce, the B2B business, Vrbo and OneKey, as well as opinions on Airbnb and the TikTok ban. Read More
European tourism under fire – new ETC chief steps up to face the challenges
News / Online
European tourism under fire – new ETC chief steps up to face the challenges
By Yeoh Siew Hoon - WiT | May 17, 2024
 Beyond numbers, destinations need to rethink what they really want from tourism, says Miguel Sanz Castedo, president of the European Tourism Commission.   Read More
Harnessing the power of AI: What it means for tourism and hospitality 2024
Event / Technology
Harnessing the power of AI: What it means for tourism and hospitality 2024
May 2, 2024
Join this free webinar to hear from industry experts on the most strategic use cases and successful implementations of AI in our industry. On Demand
Expedia Group launches sustainable programs for destinations
News / Online
Expedia Group launches sustainable programs for destinations
By D.J. Catron | April 17, 2024
The programs are designed to help destination marketing and management organizations promote sustainable travel and tourism in their communities.   Read More
STARTUP STAGE: Obvlo helps travel brands provide personalized destination content
Interview / Startups
STARTUP STAGE: Obvlo helps travel brands provide personalized destination content
By Mitra Sorrells | April 1, 2024
Founded in 2021, Obvlo currently works with hotels that are part of the Hilton, Marriott and IHG brands, and the company is planning to expand its work to destinations and airlines. Read More
What a U.S.TikTok ban could mean for travel industry
News / Online
What a U.S.TikTok ban could mean for travel industry
By D.J. Catron | March 14, 2024
While the legislation faces an uncertain future in the U.S. Senate and likely legal challenges if it becomes law, a ban could have far-reaching ramifications for travel companies. Read More
From discovery page to destination: How travelers respond to what they see on social
News / Online
From discovery page to destination: How travelers respond to what they see on social
By Phocuswright Research | March 11, 2024
According to Phocuswright, encouraging dispersal is a battle of pushing awareness and reducing barriers to finding equal-value alternatives that satisfy both sustainability and travel needs. Read More
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