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News
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Technology
3 examples of how AI and data are reshaping tourism
By Marisa Garcia
|
March 25, 2025
From sustainability in Jackson Hole to digital engagement in New York City and business empowerment in the Isle of Man, AI is creating new strategies and new opportunities for destinations.
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News
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Online
Destinations struggling with digital marketing evolution
By Morgan Hines
|
February 4, 2025
A Sojern study found most DMOs are either maintaining or adding to digital advertising budgets, and respondents face hurdles navigating an evolving digital marketing environment.
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News
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Technology
How emerging technologies are helping destinations appeal to travelers
By Linda Fox
|
December 6, 2024
Gregory Yap of the Singapore Exhibition and Conventions Bureau and Jared Alster of Dune7 discuss emerging tech in destination marketing and the importance of having a test and learn environment.
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Startups
AI trip planner Mindtrip adds B2B solution
By Morgan Hines
|
November 18, 2024
The new solution is launching with capabilities for tourism boards and destination marketing organizations, to help them offer personalized content for travelers.
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News
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Technology
The role of DMOs in helping their partners effectively use AI
By Morgan Hines
|
August 16, 2024
As travelers begin to use AI search engines and agents for trip planning, should DMOs play a role in helping their suppliers understand how to use the technology to drive revenue?
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Event
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Technology
Harnessing the power of AI: What it means for tourism and hospitality 2024
May 2, 2024
Join this free webinar to hear from industry experts on the most strategic use cases and successful implementations of AI in our industry.
On Demand
News
/
Technology
Tokyo launches virtual and augmented reality experiences to boost tourism
By Mitra Sorrells
|
February 20, 2024
The Tokyo government and convention and visitors bureau are creating a metaverse experience on Roblox and also an augmented reality app that can be used in-destination.
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4 global trends in tourism to be featured in upcoming webinar
By Chris Adams - Miles Partnership
|
December 12, 2023
Make plans to join this free webinar Thursday, December 14 at 1 p.m. EST hosted by PhocusWire, Phocuswright and Miles Partnership.
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News
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Online
Sojern lays off staff company-wide
By Mitra Sorrells
|
December 12, 2023
The company is not saying how many people have been laid off but said the cuts affect 20% of its staff "across various departments and levels."
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News
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Technology
The effective use of data in travel marketing
By PhocusWire
|
November 30, 2023
Demi Horvat of AirDNA and Kurt Weinsheimer of Sojern speak at The Phocuswright Conference about how travel data informs better decision-making.
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Opinion
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Technology
Data strategies for CVBs in a cookieless future
By Michael Skladony – Semcasting
|
August 21, 2023
As CVBs and destination marketers prepare for the cookieless future, it becomes crucial to explore strategies for collecting and utilizing first-party data effectively.
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News
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Online
RaizUp launches DEI certification for travel companies
By Mitra Sorrells
|
May 22, 2023
RaizUp’s certification process begins with assessments based on data analysis, interviews and surveys, followed by an audit and development of an action plan for the coming year.
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News
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Technology
Google partners with Singapore Tourism Board for AI-powered guided tours
By Arvindh Yuvaraj - WebinTravel
|
May 11, 2023
Singapore Tourism Board is the first tourism partner globally in Google’s ARCore Early Access Program.
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News
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Technology
Understanding ChatGPT for tourism and hospitality
By PhocusWire
|
April 28, 2023
Learn more about how to use ChatGPT, examples of applications, risks to consider and what to expect in the future in this webinar co-hosted by PhocusWire and Miles Partnership.
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Event
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Technology
Generative AI and ChatGPT: What it means for tourism and hospitality
April 27, 2023
In this webinar, Phocuswright and Miles Partnership will provide valuable insights on the essential aspects of generative AI, the most compelling applications for destinations and hospitality businesses...
On Demand
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Trip.com Group hit with $763M penalty from Chinese regulators
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Booking Holdings' 'connected trip' vision never materialized, and AI is the latest threat
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TravelAI acquires Sonder brand, relaunches Sonder.com
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The travel startup funding deals and acquisitions that stood out in Q2
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AI hits its stride: 5 takeaways for travel leaders
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Amadeus adjusts 2026 guidance, air distribution hit by Middle East conflict
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PhocusWire's travel tech news briefs: Katanox, Airbnb, Amex GBT and more...
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Beyond chatbots, is AI working in travel?
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BCD Travel invests in corporate travel AI platform Amgine
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