Business Travel News

PhocusWire's in-depth coverage of the business travel sector, featuring news, analysis, interviews, research and more on corporate travel management, technology trends, expense systems, strategies, executives and positions in the market.

The business travel landscape is evolving rapidly, driven by hybrid work models, sustainability goals, and digital transformation. At PhocusWire, we provide the most relevant business travel news—analyzing how corporations, travel management companies, and technology providers are rethinking policies, platforms, and experiences for the modern traveler.

Insights on corporate travel policies, trends, and innovation

Our coverage focuses on the tools and strategies shaping corporate mobility, from booking and expense platforms to duty of care and traveler wellness. We follow the latest developments in AI-driven personalization, ESG reporting, and the integration of business and leisure travel services, offering a full view of how the sector is adapting to the ever changing industry.

Flight Centre Travel Group creates global “AI Center of Excellence”
News / Technology
Flight Centre Travel Group creates global “AI Center of Excellence”
By Mitra Sorrells | December 11, 2023
FCTG said the new division will focus on promoting, adopting and integrating AI into the company’s corporate divisions to enrich customer experiences, boost employee productivity and more. Read More
AI Insights: Generative AI for search functionality in business travel programs
News / Technology
AI Insights: Generative AI for search functionality in business travel programs
By PhocusWire | December 11, 2023
Tripism CEO Adam Kerr answers our questions on how the company is working with generative artificial intelligence. Read More
AmTrav's Klee on saving third-party air distribution in business travel
News / Distribution
AmTrav's Klee on saving third-party air distribution in business travel
By Morgan Hines | December 6, 2023
AmTrav's Jeff Klee believes what’s good for airlines is what’s good for TMCs is what’s good for companies and travelers.  Read More
Center lands $30M, plans open platform to improve expense management
News / Startups
Center lands $30M, plans open platform to improve expense management
By Linda Fox | December 5, 2023
The company plans to put the investment towards speeding up innovation through the development of new features to address friction for users and broadening its distribution. Read More
Travelport boosts balance sheet with $570 million investment
News / Distribution
Travelport boosts balance sheet with $570 million investment
By Linda Fox | December 4, 2023
The capital will enable the company to invest in its technology platforms and “pave the way for other innovations” in the travel industry, according to a statement. Read More
Report: The modern merchandising imperative - why airlines have no time to waste
From Our Partners / Technology
Report: The modern merchandising imperative - why airlines have no time to waste
By Michelle Bruno | December 4, 2023
Find out what modern airline retailing looks like and how visuals, targeted messaging and differentiated choices can capture the attention of shoppers. Read More
Trip.com to use Amazon Web Services as strategic cloud partner
News / Online
Trip.com to use Amazon Web Services as strategic cloud partner
By Morgan Hines | December 1, 2023
Trip.com Group believes Amazon Web Services could help it to enhance the global travel experience. Read More
NUMA swoops up YAYS to expand hospitality brand across Europe
News / Startups
NUMA swoops up YAYS to expand hospitality brand across Europe
By Linda Fox | November 28, 2023
A statement says the deal adds 489 units to NUMA's portfolio and claims it creates the leading player across Germany, Austria, Switzerland and the Benelux region of Belgium, the Netherlands... Read More
Personalization, Web3, NFTs - how airline loyalty programs are evolving
News / Technology
Personalization, Web3, NFTs - how airline loyalty programs are evolving
By Linda Fox | November 28, 2023
Airlines are taking small steps to build in flexibility and make loyalty programs more appealing, but it's evolution rather than revolution. Read More
3 ways to elevate your hotel sales strategy for 2024
From Our Partners / Online
3 ways to elevate your hotel sales strategy for 2024
By Maria Taylor - Amadeus Hospitality | November 28, 2023
Technology and data are critical components to boosting hotel performance, and now is the time for hoteliers to solidify their strategies for the year ahead. Read More
Trip.com Group attributes revenue gains to travel's "substantial recovery"
News / Online
Trip.com Group attributes revenue gains to travel's "substantial recovery"
By Linda Fox | November 21, 2023
During an earnings call James Liang, Trip.com Group's chairman, added that outbound business is “rapidly recovering” and that the company anticipates “a continuously strong demand for outbound travel in... Read More
Earnings roundup: EDreams, Flight Centre and Sonder
News / Distribution
Earnings roundup: EDreams, Flight Centre and Sonder
By Linda Fox | November 17, 2023
Highlights from the latest financial updates of eDreams Odigeo, Flight Centre and Sonder. Read More
5 key takeaways from The Phocuswright Conference
News / Online
5 key takeaways from The Phocuswright Conference
By PhocusWire | November 17, 2023
Whether you were at the 2023 Phocuswright Conference in Fort Lauderdale, Florida, or whether you’ve taken interest from afar, there is plenty to catch up on after a string of panels, sessions,... Read More
Travel M&A activity heats up in post-pandemic era
News / Startups
Travel M&A activity heats up in post-pandemic era
By Linda Fox | November 14, 2023
The report tracked a total of 1,758 companies sold between 2014 and Q3 2023 with the majority of the deals taking place in Europe, 42%, and the United States, 38%. Read More
Hot 25 Travel Startups for 2024: Acai Travel
Interview / Startups
Hot 25 Travel Startups for 2024: Acai Travel
By PhocusWire | November 14, 2023
Acai Travel offers large language model-based travel operation optimization products to a diverse range of travel call centers, including TMCs, OTAs, airlines, hotels and banks. Read More
The Phocuswright Conference 2026