Business Travel News

PhocusWire's in-depth coverage of the business travel sector, featuring news, analysis, interviews, research and more on corporate travel management, technology trends, expense systems, strategies, executives and positions in the market.

The business travel landscape is evolving rapidly, driven by hybrid work models, sustainability goals, and digital transformation. At PhocusWire, we provide the most relevant business travel news—analyzing how corporations, travel management companies, and technology providers are rethinking policies, platforms, and experiences for the modern traveler.

Insights on corporate travel policies, trends, and innovation

Our coverage focuses on the tools and strategies shaping corporate mobility, from booking and expense platforms to duty of care and traveler wellness. We follow the latest developments in AI-driven personalization, ESG reporting, and the integration of business and leisure travel services, offering a full view of how the sector is adapting to the ever changing industry.

Booking.com and Flight Centre on measuring generative AI’s efforts to make travel better
News / Technology
Booking.com and Flight Centre on measuring generative AI’s efforts to make travel better
By D.J. Catron | June 12, 2024
At Phocuswright Europe experts from Booking.com and Flight Centre Travel Group weigh in on how generative AI is changing the travel industry.   Read More
Steve Singh steps into CEO role at Spotnana
News / Technology
Steve Singh steps into CEO role at Spotnana
By Elizabeth West - BTN | June 11, 2024
Spotnana founder and CEO Sarosh Waghmar will continue as the company's chief product officer. Read More
Ahead of the curve: Future-proofing travel programs
From Our Partners / Technology
Ahead of the curve: Future-proofing travel programs
By PhocusWire | June 11, 2024
Navan's director of travel management, Ben Custance, explains current challenges and opportunities in business travel management. Read More
Mystifly launches multisource air selling platform
News / Distribution
Mystifly launches multisource air selling platform
By Mitra Sorrells | June 11, 2024
Mystifly’s Smart Selling Platform (SSP) delivers source-agnostic air selling, servicing and revenue optimization.   Read More
Partnership with Priceline ushers Ramp into business travel booking
News / Online
Partnership with Priceline ushers Ramp into business travel booking
By D.J. Catron | June 10, 2024
The finance operations platform’s launch of Ramp Travel expands its services to include travel booking for the companies it works with. Read More
Online travel platforms tapping into business travel rebound
News / Online
Online travel platforms tapping into business travel rebound
By Linda Fox | June 10, 2024
While Booking.com for Business has struck up some new partnerships, other OTAs are building out their business travel offerings with additional products and services. Read More
Jyrney and Blacklane partner for business travel ground transport
News / Startups
Jyrney and Blacklane partner for business travel ground transport
By Mitra Sorrells | June 5, 2024
The partnership will give Jyrney’s corporate and travel management clients access to Blacklane’s chauffer services in more than 50 countries. Read More
International business travel declining amid inflation, report finds
News / Online
International business travel declining amid inflation, report finds
By D.J. Catron | June 5, 2024
HotelHub analyzed 15 million hotel bookings dating back to 2022, revealing an uncertain business travel environment driven by persistent inflationary pressures.   Read More
U.K. regulator investigating Amex GBT acquisition of CWT
News / Distribution
U.K. regulator investigating Amex GBT acquisition of CWT
By Linda Fox | June 5, 2024
A statement from Amex GBT said the company had “voluntarily notified the CMA of the transaction for antitrust approval in the U.K.” Read More
With “innovationism” as its new philosophy, Trip.com Group comes roaring back
News / Online
With “innovationism” as its new philosophy, Trip.com Group comes roaring back
By Yeoh Siew Hoon - WiT | June 3, 2024
At its event last week, Trip.com Group leadership outlined the company's goal to be the number one OTA for flights in five years, powered by growth driven by higher-tier members and younger generations. Read More
What American Airlines' Vasu Raja’s exit says – and doesn’t say – about NDC
Opinion / Distribution
What American Airlines' Vasu Raja’s exit says – and doesn’t say – about NDC
By Jeff Klee - AmTrav | May 30, 2024
One day after announcing that chief commercial officer Vasu Raja would leave the company in June, American Airlines CEO Robert Isom acknowledged Wednesday that the airline made errors in... Read More
7 GenAI use cases for consumer travel and internal operations
News / Technology
7 GenAI use cases for consumer travel and internal operations
By Phocuswright Research | May 29, 2024
As generative AI technologies evolve, the travel sector is poised to see significant changes in how services are marketed, sold and managed, making it crucial for companies to stay informed and adaptive... Read More
Acai Travel to power AI-driven enhancements for Globespan Travel Management
News / Technology
Acai Travel to power AI-driven enhancements for Globespan Travel Management
By Mitra Sorrells | May 28, 2024
Acai Travel, a PhocusWire Hot 25 Travel Startup for 2024, has created solutions to streamline operations for travel companies and enhance customer service. Read More
Travel Tech hosts D.C. showcase, maintains ancillary fee ruling criticism
News / Technology
Travel Tech hosts D.C. showcase, maintains ancillary fee ruling criticism
By Morgan Hines | May 23, 2024
Overlooking the U.S. Capitol, the Travel Technology Association held its first Policy & Innovation Showcase with Airbnb, Sabre, Booking Holdings and more. Read More
Sabre lays out offer-order strategy with release of retailing platform
News / Distribution
Sabre lays out offer-order strategy with release of retailing platform
By Linda Fox | May 22, 2024
The technology aims to help airlines make the move from the passenger-name-record world to more modern retailing via API-based solutions. Read More
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