Business Travel News

PhocusWire's in-depth coverage of the business travel sector, featuring news, analysis, interviews, research and more on corporate travel management, technology trends, expense systems, strategies, executives and positions in the market.

The business travel landscape is evolving rapidly, driven by hybrid work models, sustainability goals, and digital transformation. At PhocusWire, we provide the most relevant business travel news—analyzing how corporations, travel management companies, and technology providers are rethinking policies, platforms, and experiences for the modern traveler.

Insights on corporate travel policies, trends, and innovation

Our coverage focuses on the tools and strategies shaping corporate mobility, from booking and expense platforms to duty of care and traveler wellness. We follow the latest developments in AI-driven personalization, ESG reporting, and the integration of business and leisure travel services, offering a full view of how the sector is adapting to the ever changing industry.

Garner on the continuing evolution of airline distribution
News / Distribution
Garner on the continuing evolution of airline distribution
By Morgan Hines | December 4, 2024
In a keynote at The Beat Live, Cory Garner explained why airlines' interest in customer loyalty will help to boost their efforts to grow distribution through direct channels.   Read More
Airline tech experts on retailing and distribution trends
News / Distribution
Airline tech experts on retailing and distribution trends
By Linda Fox | December 4, 2024
Airline technology executives from CitizenPlane and Dohop discuss the adoption of NDC as airlines look to the next phase of their retailing journeys and ongoing challenges. Read More
Breeze Airways' David Neeleman talks culture, technology and communication
News / Distribution
Breeze Airways' David Neeleman talks culture, technology and communication
By Matthew Parsons | December 2, 2024
Neeleman launched Breeze Airways in May 2021, making it his fifth commercial airline startup along with Morris Air, WestJet, JetBlue and Azul. Read More
CDS Groupe acquires enterprise resource planning provider SIAP
News / Online
CDS Groupe acquires enterprise resource planning provider SIAP
By Morgan Hines | November 27, 2024
SIAP is an Italy-based provider of software for travel management companies and tour operators, with more than 1,000 clients across the country. Read More
Two years after ChatGPT's launch, is the travel industry moving fast enough with AI?
News / Technology
Two years after ChatGPT's launch, is the travel industry moving fast enough with AI?
By Morgan Hines | November 26, 2024
Travel industry veterans such as Erik Blachford and current executives such as Amex GBT's Marilyn Markham offer their take on the state of generative AI in travel.  Read More
PhocusWire's weekly travel tech news briefs: TripStax, Allianz, Worldpay, Priceline, TravelPerk and more
News / Technology
PhocusWire's weekly travel tech news briefs: TripStax, Allianz, Worldpay, Priceline, TravelPerk and more
By PhocusWire | November 22, 2024
Keep up with all the latest people, product and partner news from around the global travel industry in PhocusWire's weekly roundup. Read More
CellPoint Digital raises $30M to further develop its payment solutions
News / Distribution
CellPoint Digital raises $30M to further develop its payment solutions
By Mileva Sapic | November 22, 2024
CellPoint Digital intends to accelerate its global expansion and focus on optimizing payment services with $30 million in fresh funding. Read More
Acai Travel helps Hopper boost customer service with AI tools
News / Startups
Acai Travel helps Hopper boost customer service with AI tools
By Linda Fox | November 20, 2024
Hopper is the latest partner for Acai Travel, a PhocusWire Hot 25 Travel Startup for 2024 that is using AI to improve internal operations for travel companies. Read More
The state of airport passenger processing and seamless journeys
News / Technology
The state of airport passenger processing and seamless journeys
By Marisa Garcia | November 20, 2024
Digital ID and biometrics are the key drivers to a seamless experience for passengers to move smoothly through the airport. Read More
The roots of traveler frustration and how technology is helping
News / Technology
The roots of traveler frustration and how technology is helping
By Mileva Sapic | November 19, 2024
A survey from Amadeus uncovered areas of friction for travelers as well as the technology that is alleviating some of the stress. Read More
MakeMyTrip acquires expense management tool
News / Online
MakeMyTrip acquires expense management tool
By Morgan Hines | November 18, 2024
The acquisition of Happay expense platform underscores MakeMyTrip’s intention to offer a total solution for corporate travel and expense management. Read More
Is technology improving airline customer service?
News / Technology
Is technology improving airline customer service?
By Mark Frary | November 13, 2024
The need for technology in customer service is on the rise after the pandemic, but for now hybrid human-and-tech solutions seems to be most effective. Read More
SITA, Idemia partner to build digital identity ecosystem for travel
News / Technology
SITA, Idemia partner to build digital identity ecosystem for travel
By Linda Fox | November 12, 2024
The collaboration will look at furthering interoperability, trust and data security as part of a Digital Travel Ecosystem initiative from SITA. Read More
Hot 25 Travel Startups for 2025: Crewfare
Interview / Startups
Hot 25 Travel Startups for 2025: Crewfare
By PhocusWire | November 11, 2024
Crewfare is a travel technology company specializing in providing seamless accommodation solutions for large-scale events and corporate clients. Read More
Hot 25 Travel Startups for 2025: Eco.mio
Interview / Startups
Hot 25 Travel Startups for 2025: Eco.mio
By PhocusWire | November 11, 2024
Eco.mio is a browser extension that helps companies guide their employees to greener business travel decisions. Read More
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