Booking.com

Interview / Online

CEO Spotlight - Brett Keller of Priceline

By Linda Fox | September 27, 2023

PhocusWire talks to Priceline CEO Brett Keller about the company's partnership with Google, the hype around generative artificial intelligence and treading its own path versus other Booking Holdings... Read More

News / Online

Poor security, clunky processes driving online hotel booking abandonment

By Linda Fox | September 25, 2023

Most important to consumers when booking accommodation online is an easy and secure booking and payment experience, 53%, followed by video and images of rooms and the property, 50%. Read More

News / Online

Booking to appeal EU regulators' decision to block Etraveli acquisition

By Linda Fox | September 25, 2023

Booking says the dispute does not affect its strategy to build out flights as part of its connected trip vision. Read More

News / Online

Booking.com dominates review market share but is losing ground to Google

By Linda Fox | September 20, 2023

The Shiji Reviewpro Guest Experience Benchmark for Q2 2023 found overall consumer satisfaction with hotels is up but still trails 2019 levels. Read More

News / Online

Booking.com prepares to launch credit card in U.S.

By Mitra Sorrells | September 19, 2023

The online travel agency has brought in a former JPMorgan Chase executive to lead the effort and is also hiring for a manager of "co-branded credit card growth and strategy.” Read More

News / Online

Will EU’s drive to regulate STRs lead to more data-driven policies?

By Derek Catron | September 13, 2023

A new report from eu travel tech shows how the greater availability of data could lead to more targeted measures on short-term rentals in Europe. Read More

News / Online

Booking will fight any decision to veto Etraveli acquisition in court

By Linda Fox | September 8, 2023

Booking Holdings has responded to rumors that European regulators will veto its Etraveli acquisition, saying that decision would be "flawed on both factual and legal grounds." Read More

News / Online

Booking.com for Business enhances data visibility with Traxo partnership

By Mitra Sorrells | August 15, 2023

The collaboration will give Booking.com for Business clients, who are spread across nearly 200 countries, the ability to see data about bookings made at any point of travel sale. Read More

News / Online

How online travel agencies plan to win and retain customers

By Phocuswright Research | August 8, 2023

Mobile has become one of the biggest strategic focus areas for online travel agencies, as they look drive more direct customer interaction to reduce their marketing spend and their reliance on Google. Read More

News / Online

Booking’s Fogel sees signs of “record summer travel season”

By Derek Catron | August 3, 2023

Booking Holdings enjoyed record gross travel bookings in Q2, but CEO Glenn Fogel sees even better things coming based on July figures. Read More

News / Online

Hotel bookings via mobile device continue to edge north

By Linda Fox | July 21, 2023

Affilired has been charting the rise in hotel bookings via mobile in recent years and reported a marked increase in the first quarter of 2023. Read More

News / Online

Airline industry leaders, academics will advise Google on emissions calculations

By Mitra Sorrells | July 12, 2023

Google is aiming to build trust in its flight emission data and make it the global standard for accurate, transparent and consistent information. Read More

News / Distribution

Study reveals low take-up of AI among European hotels

By Linda Fox | July 5, 2023

The Booking.com-Statista European Accommodation Barometer reveals that 23% plan to use the tools in the next six months, but two-thirds have no plans to use AI in their businesses. Read More