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Interview
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Online
CEO Spotlight - Brett Keller of Priceline
By Linda Fox
|
September 27, 2023
PhocusWire talks to Priceline CEO Brett Keller about the company's partnership with Google, the hype around generative artificial intelligence and treading its own path versus other Booking Holdings...
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News
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Online
Poor security, clunky processes driving online hotel booking abandonment
By Linda Fox
|
September 25, 2023
Most important to consumers when booking accommodation online is an easy and secure booking and payment experience, 53%, followed by video and images of rooms and the property, 50%.
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News
/
Online
Booking to appeal EU regulators' decision to block Etraveli acquisition
By Linda Fox
|
September 25, 2023
Booking says the dispute does not affect its strategy to build out flights as part of its connected trip vision.
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News
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Online
Booking.com dominates review market share but is losing ground to Google
By Linda Fox
|
September 20, 2023
The Shiji Reviewpro Guest Experience Benchmark for Q2 2023 found overall consumer satisfaction with hotels is up but still trails 2019 levels.
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News
/
Online
Booking.com prepares to launch credit card in U.S.
By Mitra Sorrells
|
September 19, 2023
The online travel agency has brought in a former JPMorgan Chase executive to lead the effort and is also hiring for a manager of "co-branded credit card growth and strategy.”
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News
/
Online
Will EU’s drive to regulate STRs lead to more data-driven policies?
By Derek Catron
|
September 13, 2023
A new report from eu travel tech shows how the greater availability of data could lead to more targeted measures on short-term rentals in Europe.
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News
/
Online
Booking will fight any decision to veto Etraveli acquisition in court
By Linda Fox
|
September 8, 2023
Booking Holdings has responded to rumors that European regulators will veto its Etraveli acquisition, saying that decision would be "flawed on both factual and legal grounds."
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News
/
Online
Booking.com for Business enhances data visibility with Traxo partnership
By Mitra Sorrells
|
August 15, 2023
The collaboration will give Booking.com for Business clients, who are spread across nearly 200 countries, the ability to see data about bookings made at any point of travel sale.
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News
/
Online
How online travel agencies plan to win and retain customers
By Phocuswright Research
|
August 8, 2023
Mobile has become one of the biggest strategic focus areas for online travel agencies, as they look drive more direct customer interaction to reduce their marketing spend and their reliance on Google.
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News
/
Online
Booking’s Fogel sees signs of “record summer travel season”
By Derek Catron
|
August 3, 2023
Booking Holdings enjoyed record gross travel bookings in Q2, but CEO Glenn Fogel sees even better things coming based on July figures.
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News
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Online
Hotel bookings via mobile device continue to edge north
By Linda Fox
|
July 21, 2023
Affilired has been charting the rise in hotel bookings via mobile in recent years and reported a marked increase in the first quarter of 2023.
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News
/
Online
Airline industry leaders, academics will advise Google on emissions calculations
By Mitra Sorrells
|
July 12, 2023
Google is aiming to build trust in its flight emission data and make it the global standard for accurate, transparent and consistent information.
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News
/
Distribution
Study reveals low take-up of AI among European hotels
By Linda Fox
|
July 5, 2023
The Booking.com-Statista European Accommodation Barometer reveals that 23% plan to use the tools in the next six months, but two-thirds have no plans to use AI in their businesses.
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News
/
Online
Online travel platforms escape digital gatekeeper list
By Linda Fox
|
July 4, 2023
The European Commission published the first list of companies that consider themselves potential gatekeepers today.
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News
/
Technology
Priceline’s new AI chatbot will mix ChatGPT and Google tech
By Mitra Sorrells
|
June 28, 2023
Priceline's new chatbot, Penny, is equipped with security features so users can complete an accommodation booking right within the chat.
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2 months after split with Expedia, Hopper adds hotel inventory from Hotelbeds and WebBeds
Interview
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CEO Spotlight - Tony Fernandes of Capital A
News
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Online
Poor security, clunky processes driving online hotel booking abandonment
Interview
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Online
CEO Spotlight - Brett Keller of Priceline
News
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Delta Air Lines on using AI throughout its business
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The year in review and the year ahead presented by Phocuswright, PhocusWire and Miles Partnership
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The Phocuswright Conference 2023
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Optimizing payments: Why travel revenue depends on it
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Travel SEO in the world of AI “answer engines”
News
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Airbnb turns attention to other cities but would reopen talks with NYC
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