Biometrics

News / Technology

Traveler well-being and the shift to purposeful business travel

By Linda Fox | February 1, 2023

Three years from the start of the pandemic, there is talk beyond safety to more of a focus on traveler well-being in terms of mental, physical and emotional health. Read More

News / Technology

Airlines plan tech investment boost to drive efficiency

By Linda Fox | January 31, 2023

The latest SITA report on aviation technology reveals investment priorities including cybersecurity initiatives and cloud services. Read More

Interview / Online

Q&A: Delta's Ranjan Goswami on personalization through Delta Sync

By Arnie Weissmann - Travel Weekly | January 19, 2023

Travel Weekly editor in chief Arnie Weissmann was at CES and spoke with Goswami about how Sync will help the airline really "know" its customers. Read More

News / Technology

Travel’s resilience and sustainability in spotlight at Davos

By Linda Fox | January 18, 2023

Heathrow boss John Holland-Kaye, Journera CEO Jeff Katz, the Rwandan Development Board's Clare Akamanzi and Thailand's finance minister Arkhom Termpittayapaisith discuss pressing industry issues at the... Read More

Opinion / Technology

Why airport self-service technology is crucial now

By Richard Dinkelmann - ICM Airport Technics | September 2, 2022

Forward-thinking airports are embracing self-service technology, resulting in increased efficiency and an improved passenger experience. Read More

News / Technology

SITA brings its technology to vertiport locations

By Jill Menze | June 15, 2022

SITA is partnering with vertiport infrastructure owner and operator Skyports to bring its digital solutions to Skyports vertiport locations. Read More

News / Technology

Delta trials customized flight display at Detroit Metro Airport

By Robert Silk - Travel Weekly | June 10, 2022

The Parallel Reality technology will allow up to 100 flyers to simultaneously see flight information tailored to their unique itinerary on a single screen. Read More

News / Technology

Miami airport enables largest use of biometric tech in U.S.

By Mitra Sorrells | May 17, 2022

Miami International Airport is rolling out SITA's biometric boarding system for international flights at all of its more than 130 gates. Read More

News / Technology

Alaska Airlines tests tech at San Jose Airport

By Linda Fox | March 28, 2022

The carrier is looking at all areas of the airport experience to see where technologies such as biometrics can be implemented. Read More

News / Technology

Holland America uses facial-recognition tech for passenger check-in

By Andrea Zelinski - Travel Weekly | March 23, 2022

The optional mBark program requires guests to upload a photo and pretravel information to Holland America Line's website before embarkation. Read More

News / Technology

VIDEO: Bringing the digital touch to hotels for a more efficient future

By PhocusWire | March 14, 2022

We talk to consultant and tech strategist Max Starkov about the need for hotels to automate now, during our recent PhocusWire Pulse: A New Traveler Experience event. Read More

News / Technology

VIDEO: Building a digital connection between airlines and passengers

By PhocusWire | February 28, 2022

Speaking during PhocusWire Pulse, SITA Lab’s Gustavo Piña explains how the airport experience is changing. Read More

News

Transport companies made headlines for innovation in 2021

By Linda Fox | January 18, 2022

Some travel companies are savvy when it comes to generating buzz, while others are truly innovative. Read More

News / Technology

Airline tech chiefs prioritize investment in cybersecurity, cloud services

By Linda Fox | January 13, 2022

SITA’s 2021 Air Transport IT Insights study reveals 61% of airlines see IT investment increasing in 2022 while 55% of airports expect to spend more. Read More