Biometrics

News / Technology

Airline tech bosses prioritize artificial intelligence investment

By Linda Fox | February 7, 2024

Airline technology spend has been increasing since 2020 and was expected to hit approximately $35 billion in 2023, up from 2022’s figure of $30 billion, according to the SITA Air Transport IT 2023... Read More

News / Online

Turbulence ahead: Aviation leaders brace for elevated flight disruptions

By Derek Catron | February 6, 2024

Flight disruptions are 300% above historical norms, and aviation leaders expect those levels to remain elevated, a new study from Amadeus finds. Read More

News / Technology

Phocuswright’s 2024 guide to travel innovation and tech

By Phocuswright Research | February 5, 2024

The Phocuswright report from a team of researchers looks at the most significant innovation trends in travel technology and distribution for 2024 and beyond. Read More

News / Online

Q&A: Carnival Cruise Line president Christine Duffy

By Mitra Sorrells | February 2, 2024

Carnival Cruise Line president Christine Duffy explains how the company is using facial recognition and generative AI technology and also the strategy behind its marketing efforts – including a widely... Read More

News / Technology

Amadeus acquires biometrics specialist Vision-Box for €320M

By Linda Fox | January 31, 2024

Amadeus is adding biometric border control to its services with its acquisition of Vision-Box. Read More

The most popular news stories on PhocusWire in 2023

News / Technology

By PhocusWire | December 15, 2023

ChatGPT, the Hot 25 Travel Startups and news about major players like Expedia Group and Airbnb dominated the rankings. Read More

News / Online

ChatGPT, travel data, OTAs: PhocusWire’s top opinion stories of 2023

By PhocusWire | December 13, 2023

This year's popular op-eds were heavy on AI and also covered TikTok and Instagram influencers and the loyalty strategies of Expedia, Booking, Hopper and Airbnb. Read More

News / Technology

Aruba preps full launch of passport-free arrivals process

By Mitra Sorrells | November 16, 2023

The Aruba Happy One Pass is one of the first implementations of a digital travel credential using biometric technology and automatic border control gates. Read More

News / Technology

IATA sees appetite for digital IDs in new passenger survey

By Derek Catron | October 26, 2023

IATA’s annual survey shows passengers want more speed and convenience at airports, prompting the trade association for world airlines to push for a program that uses digital IDs and biometric data.... Read More

News / Technology

Ryanair's online facial recognition creating friction for business travelers

By Lauren Arena – Business Travel News Europe | August 28, 2023

Business travelers in the United Kingdom have reported ongoing "friction" and "frustrations" when booking flights with Ryanair due to the carrier's online booking verification process that requires... Read More

News / Technology

Carnival hits facial recognition tech milestone

By Andrea Zelinski - Travel Weekly | July 21, 2023

Carnival is expanding its use of facial recognition technology, in partnership with U.S. Customs and Border Protection, to speed-up disembarkation. Read More

News / Startups

NeoKe raises first round in push to create truly “connected” travel

By Mitra Sorrells | July 10, 2023

The startup, launched by two former Booking.com executives in 2022, aims to put travelers in control of their data and to create new opportunities for brands to drive loyalty. Read More

News / Technology

SITA tests app to let travelers digitally cross border

By Mitra Sorrells | March 20, 2023

The program, managed by SITA and Indicio in partnership with Aruba Tourism Authority, is an extension of work the organizations began at the start of the pandemic to create a blockchain-based app to... Read More

News / Technology

Travel Talk: What’s next for travel tech?

By PhocusWire | March 17, 2023

Editorial leaders from across Northstar Travel Group discuss how artificial intelligence, biometrics and the metaverse are reshaping the travel industry. Read More

Travel industry works to expedite passengers

News / Online

Travel industry works to avoid another chaotic summer

By Kathryn Walson | February 21, 2023

Some say better staffing and enhanced tech, such as increased use of biometrics, could help prevent congestion and expedite passengers at airports. Read More

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