Biometrics

destination marketing part 3 smart tech smart tourism

News / Technology

Destination marketing, part 3: On the road to smart, "real-time" tourism

By Mitra Sorrells | September 23, 2019

For the third piece in this month's series, we look at how technology is enabling DMOs to serve visitors when they are in-destination. Read More

News / Distribution

VIDEO: IATA on NDC, One Order and how it views innovation

By Linda Fox | September 10, 2019

PhocusWire spoke to IATA CEO Alexandre de Juniac about developments beyond NDC, innovation and the current challenges for airlines. Read More

News / Technology

VIDEO: SITA on aviation's massive task to connect the digital dots

By Kevin May | September 9, 2019

PhocusWire spoke to SITA CEO Barbara Dalibard about the "digitalization" of passengers and both the opportunities and challenges facing the entire sector. Read More

SITA report digital travelers driving strategy

News / Technology

“Post-digital” generations driving airline and airport IT strategy by 2025

By Mitra Sorrells | September 4, 2019

A significant demographic shift is taking place that airline and airport IT leaders say will be the biggest influence on their passenger solution strategy by 2025. Read More

GBTA convention digital identity frictionless travel

News / Technology

Could digital ID be the key to achieving a frictionless travel experience?

By Mitra Sorrells | August 19, 2019

Amadeus traveler ID innovation manager Laurent Conjat says digital identity is coming and will add efficiency and remove friction at every step of the traveler's journey. Read More

News / Technology

Automated ticket and check-in is great, give me humans for everything else

By Kevin May | July 2, 2019

Airports and airlines often speak about bringing as much automation to airports as possible in a bid to improve the experience and make operations more efficient. Read More

News / Technology

VIDEO: Understanding the biometric future for travel

By PhocusWire | June 17, 2019

Biometric technology is becoming an accepted part of the journey for travelers in more parts of the world. Read More

News / Technology

Using tech to overhaul one of the most troublesome parts of the travel experience

By Mitra Sorrells | May 8, 2019

Dubai Airports' Michael Ibbitson explains how the facility is using technology to provide exceptional customer service for the nearly 90 million passengers that pass through it each year. Read More

News / Technology

Middle East, part 4: Aviation innovation

By Mitra Sorrells | April 29, 2019

For the final piece in our monthlong series on the Middle East, we take a look at innovations in the airline sector. Read More

News / Technology

U.S. aims to use facial recognition on nearly all departing air travelers within four years

By Mitra Sorrells | April 19, 2019

The U.S. Department of Homeland Security expects to use facial-recognition technology on 97% of departing passengers within that time frame. Read More

News / Technology

Amadeus says traveler needs are ripe for innovation

By Linda Fox | April 2, 2019

Amadeus Ventures is focusing on the traveler experience in the hope that innovation can improve the journey for passengers, guests and others. Read More

News / Technology

Fliggy packs Alibaba technology into debut FlyZoo hotel

By Linda Fox | March 13, 2019

Fliggy sets up FlyZoo hotel with automated services to improve the guest experience. Read More

Opinion / Technology

Seamless and secure cross-border travel - the tech is here, collaboration needed next

By Liselotte de Maar and Rajeev Kaul - Accenture | February 22, 2019

Using biometrics and cryptography, KTDI enables the creation of unique, verifiable and secure digital identities for travelers that will provide them with nearly hassle-free travel. Now it needs... Read More

News / Online

China, part 2: A conversation with Ctrip founder James Liang

By Mitra Sorrells | February 11, 2019

For part two of our China theme month, we talk to Ctrip co-founder and chairman James Liang about the company's growth and future plans. Read More

Interview / Technology

In The Big Chair - Kevin King of Shiji

By Mitra Sorrells | February 7, 2019

Founded in 1998, Shiji Information Technology Company provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management... Read More

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