Biometrics


Automated ticket and check-in is great, give me humans for everything else
Automated ticket and check-in is great, give me humans for everything else
By Kevin May | July 2, 2019
Airports and airlines often speak about bringing as much automation to airports as possible in a bid to improve the experience and make operations more efficient. Read More
News | Technology
VIDEO: Understanding the biometric future for travel
VIDEO: Understanding the biometric future for travel
By PhocusWire | June 17, 2019
Biometric technology is becoming an accepted part of the journey for travelers in more parts of the world. Read More
News | Technology
Using tech to overhaul one of the most troublesome parts of the travel experience
Using tech to overhaul one of the most troublesome parts of the travel experience
By Mitra Sorrells | May 8, 2019
Dubai Airports' Michael Ibbitson explains how the facility is using technology to provide exceptional customer service for the nearly 90 million passengers that pass through it each year.   Read More
News | Technology
Middle East series part 4 aviation
Middle East, part 4: Aviation innovation
By Mitra Sorrells | April 29, 2019
For the final piece in our monthlong series on the Middle East, we take a look at innovations in the airline sector. Read More
News | Technology
U.S. airports biometric identification
U.S. aims to use facial recognition on nearly all departing air travelers within four years
By Mitra Sorrells | April 19, 2019
The U.S. Department of Homeland Security expects to use facial-recognition technology on 97% of departing passengers within that time frame. Read More
News | Technology
amadeus-ventures-startups
Amadeus says traveler needs are ripe for innovation
By Linda Fox | April 2, 2019
Amadeus Ventures is focusing on the traveler experience in the hope that innovation can improve the journey for passengers, guests and others. Read More
News | Technology
fliggy-alibaba-flyzoo-hotel
Fliggy packs Alibaba technology into debut FlyZoo hotel
By Linda Fox | March 13, 2019
Fliggy sets up FlyZoo hotel with automated services to improve the guest experience. Read More
News | Technology
Seamless and secure cross-border travel - the tech is here, collaboration needed next
Seamless and secure cross-border travel - the tech is here, collaboration needed next
By Liselotte de Maar and Rajeev Kaul - Accenture  | February 22, 2019
Using biometrics and cryptography, KTDI enables the creation of unique, verifiable and secure digital identities for travelers that will provide them with nearly hassle-free travel. Now it needs... Read More
Opinion | Technology
China series part 2 Ctrip James Liang
China, part 2: A conversation with Ctrip founder James Liang
By Mitra Sorrells | February 11, 2019
For part two of our China theme month, we talk to Ctrip co-founder and chairman James Liang about the company's growth and future plans. Read More
News | Online
In The Big Chair - Kevin King of Shiji
In The Big Chair - Kevin King of Shiji
By Mitra Sorrells | February 7, 2019
Founded in 1998, Shiji Information Technology Company provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management... Read More
Interview | Technology
VIDEO: Quicket.io - Launch pitch at Phocuswright 2018
VIDEO: Quicket.io - Launch pitch at Phocuswright 2018
By Kevin May | January 17, 2019
Quicket demonstrates what could be possible if there are no legacy technology constraints for speech and face recognition, virtual and augmented reality, and machine-learning advancement in mobile... Read More
Interview | Technology
delta-ceo-CES-2019
CES 2019: Delta boss talks data, AI and internal culture
By Linda Fox | January 10, 2019
Delta CEO Ed Bastian talks about internal culture, AI and other data initiatives during CES 2019. Read More
News | Technology
facial recognition survey
Facial-recognition technology gains support to expedite airport security
By Mitra Sorrells | January 8, 2019
It appears Americans are becoming more comfortable with facial-recognition technology, particularly if it is used to expedite travel or improve public safety.   Read More
News | Technology
VIDEO: OAG on adding tech to intelligence
VIDEO: OAG on adding tech to intelligence
By Kevin May | December 19, 2018
The combination of innovation and technology in aviation has never been as strong and, most importantly, crucial to running a successful airline. Read More
From Our Partners | Technology
Skyscanner airline future op ed
Will airline growth be dependent on mobile and smart technology?
By Hugh Aitken - Skyscanner | December 18, 2018
With passenger numbers set to double over the next twenty years, the aviation industry will need to keep up with the demands of an increasingly connected and tech-savvy traveler.   Read More
Opinion | Technology