Analytics

Opinion / Technology

Supporting neurodiversity in the travel technology sector

By Maria Von Foerster - RightRez | November 4, 2024

Maria Von Foerster, CEO of RightRez, discusses how the travel technology sector can welcome and benefit from the neurodiverse community. Read More

Opinion / Distribution

Thinking of travel "as a service" can help build a better traveler experience

By Jay Richmond - Amadeus | October 28, 2024

Amadeus senior director Jay Richmond discusses how cloud technology and accessibility to data have the potential to create a smoother experience for travelers. Read More

News / Technology

Cloudbeds unveils AI-driven tech to improve hotel decision making

By Linda Fox | October 23, 2024

Cloudbeds has developed an AI-powered forecasting engine combing hotel operational data with external data to improve decision making and boost revenue. Read More

Opinion / Online

How an Uber-Expedia merger could redefine the travel experience

By Aaron Gowell - SilverRail | October 22, 2024

The rumored tie-up would mix Uber’s high-frequency, low-cost engagement with Expedia’s low-frequency, high-value transactions - layered with AI and a massive customer base. Read More

News / Online

Travel creators and the power to drive conversion

By PhocusWright Research | October 21, 2024

According to Phocuswright research, 67% of followers deem creators helpful for travel advice, ranking third behind the accounts of online travel agencies (70%) and friends and family (72%). Read More

News / Online

How commerce media is catching on in travel

By Linda Fox | October 17, 2024

United, Expedia, Booking.com, Agoda, Priceline, Marriott and Uber have all established media networks in recent years and are earning significant revenue from them. Read More

News / Technology

Why Agoda's data strategy is more about the "science" than the data itself

By Linda Fox | October 16, 2024

Agoda's CTO and CPO discuss how they apply data science to improve processes and the knowledge gaps generative artificial intelligence has revealed for the OTA. Read More

The similarities - and differences - of the early days of SaaS and GenAI

Opinion / Technology

By Arden Agopyan - HotelRunner | October 10, 2024

The founder of HotelRunner explains why differentiation and problem-solving are key in an investment landscape where there is an over-supply of GenAI startups, not unlike SaaS more than a decade... Read More

Opinion / Technology

The future of hospitality lies in the perfect balance between data and service

By Alan Young - Infor | October 3, 2024

Hospitality businesses need to walk a line between the use of data analytics to inform decisions and providing good service to guests. Read More

News / Technology

RentalReady launches fully autonomous AI agent for STRs

By Mileva Sapic | October 2, 2024

RentalReady's AI agent, Maia, will handle guest communication and assist with upselling, reviews, tasks and revenue management. Read More

News / Technology

Cendyn builds out platform with acquisition of Knowland

By Linda Fox | October 1, 2024

Cendyn said the pairing of Knowland's meeting and event data with its own sales CRM, proposals and Grouprev technologies will enable hotels to drive group bookings from a single solution. Read More

News / Technology

What airlines wish they had in the disruption toolkit

By Linda Fox | September 30, 2024

Airline executives want self-service apps for passengers during a disruption as well as decision making support systems but they also want more support from the top and joined-up thinking. Read More

News / Online

The travel labor shortage should be over, so why are we still worried?

By PhocusWright Research | September 25, 2024

Phocuswright research has found that the hospitality industry is facing staffing challenges due to low pay, long hours, lack of remote work and declining interest. Read More

Opinion / Technology

AI and travel: Are we there yet?

By Timothy O'Neil-Dunne - T2Impact | September 25, 2024

Timothy O'Neil-Dunne discusses why the travel industry shouldn't be over-reliant on artificial intelligence just yet. Read More

News / Technology

SiteMinder sees platform evolution in revenue management

By Linda Fox | September 17, 2024

The company is launching its revenue management technology Dynamic Revenue Plus in Australia and New Zealand and plans to offer the technology globally next year. Read More

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