Airline Industry News

PhocusWire's in-depth coverage of the airline sector, featuring news, analysis, interviews, research and more on network carriers, low-cost airlines and package charters.

The airline sector continues to evolve rapidly, driven by technological innovation, shifting traveler expectations, and a dynamic global marketplace. PhocusWire delivers up-to-the-minute airline industry news with a focus on distribution strategies, operational advancements, customer experience, and sustainability in aviation.

Latest airline updates, trends, and aviation insights

Get a comprehensive view of what’s shaping the global airline landscape—from new fleet technologies and route expansions to loyalty program shifts and retailing transformations. Our coverage highlights how carriers are adapting to economic pressures, regulatory changes, and emerging consumer trends through digital tools, automation, and enhanced service models.

travel-fraud-forter
News / Distribution
Airline fraud on the rise, finger pointed at loyalty programs and data breaches
By Linda Fox | October 15, 2019
Online fraud attacks on airlines are increasing with loyalty schemes often the target, according to a report from Forter. Read More
SME-travel-startups-thomas-cook
Opinion / Technology
Thomas Cook - Tech lessons for small travel businesses from the fall of a giant
By George Dumitru - WBE.travel | October 15, 2019
The reasons for Thomas Cook’s collapse will become clearer over time, but for now here are some of its issues which should provide SMEs with some talking points for the boardroom and water cooler alike. Read More
southeast asia part 2 investors entrepreneurs
News / Startups
Southeast Asia, part 2: Investors, entrepreneurs look to specialized solutions in complex region
By Mitra Sorrells | October 14, 2019
For the second piece in our series on Southeast Asia we hear from some of the region's most active investors and entrepreneurs. Read More
The Phocuswright Conference 2019 preview - Google's time has come
News / Online
The Phocuswright Conference 2019 preview - Google's time has come
By PhocusWire | October 11, 2019
The "super app" concept is not particularly new but it's clearly now part of the Google agenda for travel and a myriad of other services that have an impact on the lives of its users. Read More
Bringing science and control to airline retail
From Our Partners / Distribution
Bringing science and control to airline retail
By Stanislava Yordanova - PROS | October 10, 2019
In the next decade we should expect the disruption of the airline industry to continue to accelerate; however, it is the digital-first carriers that will lead the market. Read More
EasyJet on learning about mobile apps the hard way
News / Technology
EasyJet on learning about mobile apps the hard way
By Linda Fox | October 10, 2019
The low-cost carrier charts the development of its mobile app - from early mistakes to implementing tools that came about following major problems for the airline. Read More
How I Got Here, episode 8 - Stuart Crighton of Cleartrip
Interview / Online
How I Got Here, episode 8 - Stuart Crighton of Cleartrip
By Kevin May | October 10, 2019
Cleartrip launched in India but now has half its business in the Middle East - co-founder and CEO Stuart Crighton joins David Litwak and Kevin May for the latest episode of How I Got Here to share the... Read More
When it comes to LiDAR and the opportunities in travel, Elon Musk is wrong
Opinion / Technology
When it comes to LiDAR and the opportunities in travel, Elon Musk is wrong
By Sam Kamel - iinside | October 9, 2019
Rather than dramatically ringing the death knell for LiDAR, Musk's comments earlier this year merely underscore the fact that LiDAR has an awareness issue, no pun intended. Read More
WAF-15below
News / Technology
VIDEO: 15below on taking traveler communications to the next level
By Linda Fox | October 9, 2019
At the World Aviation Festival 2019, PhocusWire spoke wiht 15below on the challenges of airline communications, especially during disruption. Read More
Q&A: ATPCO's Beth Taylor on looking past the C-suite, diversifying voices and leadership programs
News / Technology
Q&A: ATPCO's Beth Taylor on looking past the C-suite, diversifying voices and leadership programs
By Jill Menze | October 9, 2019
ATPCO's Lead From the Front program aims to serve employees from all levels of the company - not just those on a management track. Read More
Startup Stage Flugy
Interview / Startups
STARTUP STAGE: Flugy crowdsources private flights to exotic destinations
By Mitra Sorrells | October 9, 2019
Flugy charters private planes to destinations voted on by its members (who each pay a $25 membership fee). Those that want to take the trip pay their share of the charter plus an 18% commission. ... Read More
emirates-digital-marketing-waf19
News / Distribution
VIDEO: Emirates on priorities and challenges for an airline's digital strategy
By Linda Fox | October 8, 2019
During the World Aviation Festival 2019, PhocusWire interviewed Alex Knigge, Emirates SVP of marketing and brand, whose role is to focus on the customer experience. Read More
What billions of GDS data signals tell us about traveler booking behavior
From Our Partners / Online
What billions of GDS data signals tell us about traveler booking behavior
By Robert Brown - Travelport | October 7, 2019
The report investigates the six dominant traveler personas that make up global travel bookings – solo travelers, families, business travelers, couples, weekenders, and groups. Read More
Q&A: Western Union on a complex but manageable world of currencies and payments
From Our Partners / Technology
Q&A: Western Union on a complex but manageable world of currencies and payments
By PhocusWire | October 7, 2019
PhocusWire spoke to Jonathan Lee, Western Union's director for enterprise payment partnerships, to learn more about its analysis and views on the world of currencies and payments in the travel industry. Read More
smartvel-WAF19
News / Online
VIDEO: Smartvel talks local content, digital experiences and funding
By Linda Fox | October 7, 2019
PhocusWire discussed dynamic destination content with Smartvel CEO Iñigo Valenzuela at the World Aviation Festival 2019. Read More
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