Airline Industry News

PhocusWire's in-depth coverage of the airline sector, featuring news, analysis, interviews, research and more on network carriers, low-cost airlines and package charters.

The airline sector continues to evolve rapidly, driven by technological innovation, shifting traveler expectations, and a dynamic global marketplace. PhocusWire delivers up-to-the-minute airline industry news with a focus on distribution strategies, operational advancements, customer experience, and sustainability in aviation.

Latest airline updates, trends, and aviation insights

Get a comprehensive view of what’s shaping the global airline landscape—from new fleet technologies and route expansions to loyalty program shifts and retailing transformations. Our coverage highlights how carriers are adapting to economic pressures, regulatory changes, and emerging consumer trends through digital tools, automation, and enhanced service models.

Scenarios for what the travel industry might be dealing with after COVID-19
News / Distribution
Scenarios for what the travel industry might be dealing with after COVID-19
By Linda Fox | April 24, 2020
For travel companies looking at how and when they might emerge from the COVID-19 crisis, outcome planning is a big part of the equation. Read More
coronavirus-beach-revolution-2
News / Online
InPhocus, episode 7 - Travel crises often ignite revolutions in the industry (sorry, not this time)
By PhocusWire | April 23, 2020
History shows us that the travel industry has a track record of seeing huge changes to the fabric of how it works whenever something hits it in such a major way. Read More
Over a third of consumers have lost money as a result of canceling travel plans
News / Distribution
Over a third of consumers have lost money as a result of canceling travel plans
By Linda Fox | April 22, 2020
A survey from Bankrate gauges level of cancelations in travel and where consumers are turning for refunds. Read More
What COVID-19 means for a travel startup focused on sustainability
News / Startups
What COVID-19 means for a travel startup focused on sustainability
By Jill Menze | April 22, 2020
For Jet-Set Offset, the coronavirus crisis is signaling a heightened awareness of the environmental impact of air travel. Read More
How AI can save airline customer service teams in times of crisis
Opinion / Technology
How AI can save airline customer service teams in times of crisis
By Puneet Mehta - Netomi | April 20, 2020
As airlines deal with high volumes of customer service requests due to the coronavirus, artificial intelligence can help them improve customer and agent satisfaction. Read More
The best guess for the future of travel is just a guess
Opinion / Distribution
The best guess for the future of travel is just a guess
By Christian Watts - Magpie Travel | April 16, 2020
Nobody knows what will happen next week, never mind three years from now. Where are you getting this data from to form your future predictions? Read More
Google and airlines predicted to find new strategies in a post-coronavirus travel world
News / Distribution
Google and airlines predicted to find new strategies in a post-coronavirus travel world
By Linda Fox | April 15, 2020
IdeaWorks sets out how travel will look different by the end of 2020, as sectors unravel how they and their partners will be forced to evolve. Read More
videc-barometer-coronavirus
News / Online
More than 530,000 travel and tourism industry workers laid off or furloughed
By Mitra Sorrells | April 15, 2020
A new online tool is tracking layoffs, furloughs and pay cuts across the global travel and tourism industry. Read More
us-survey-coronavirus-april
News / Online
Survey: 45% of U.S. travelers still have trips planned for second half of 2020
By Mitra Sorrells | April 13, 2020
A recent survey finds nearly half of respondents still have travel plans for the period June to December 2020. Read More
U.K. regulator blocks Sabre acquisition of Farelogix
News / Distribution
U.K. regulator blocks Sabre acquisition of Farelogix
By Linda Fox | April 9, 2020
The U.K.'s Competition & Markets Authority has blocked Sabre's acquisition of Farelogix, citing concerns around innovation in the space. Read More
InPhocus, episode 5 - Showing your value when a crisis hits
News / Technology
InPhocus, episode 5 - Showing your value when a crisis hits
By PhocusWire | April 9, 2020
Miriam Moscovici of BCD Travel discusses what's at stake for business travel, the importance of sustainability and why face-to-face meetings will make a return. Read More
atpco-coronavirus-content
News / Distribution
ATPCO to help airlines integrate crisis messaging into flight shopping
By Mitra Sorrells | April 9, 2020
ATPCO has created new product attributes, known as "Reassurance UPAs," to enable airlines to communicate their passenger protection policies. Read More
Sabre wins first U.S. stage of Farelogix acquisition antitrust case
News / Distribution
Sabre wins first U.S. stage of Farelogix acquisition antitrust case
By Kevin May | April 8, 2020
The U.S. Department of Justice launched its lawsuit in August last year, claiming the deal would eliminate competition that has, so far, "substantially benefited airlines and consumers." Read More
coronavirus-business-travel-sustainability
News / Online
To fly or not to fly? Why sustainability matters in a post-COVID world
By Mitra Sorrells | April 8, 2020
The coronavirus is causing some to consider how travel, specifically business travel, will be changed after the crisis passes. Read More
tod-7-stages-coronavirus-wit
Opinion / Online
The 7 stages to the "new normal" in travel
By Timothy O'Neil-Dunne - 777 Partners | April 8, 2020
Timothy O'Neil-Dunne, principal at 777 Partners, shares his take on how and when the travel world begins to return to a normal, steady state. Read More
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