Airline Industry News

PhocusWire's in-depth coverage of the airline sector, featuring news, analysis, interviews, research and more on network carriers, low-cost airlines and package charters.

The airline sector continues to evolve rapidly, driven by technological innovation, shifting traveler expectations, and a dynamic global marketplace. PhocusWire delivers up-to-the-minute airline industry news with a focus on distribution strategies, operational advancements, customer experience, and sustainability in aviation.

Latest airline updates, trends, and aviation insights

Get a comprehensive view of what’s shaping the global airline landscape—from new fleet technologies and route expansions to loyalty program shifts and retailing transformations. Our coverage highlights how carriers are adapting to economic pressures, regulatory changes, and emerging consumer trends through digital tools, automation, and enhanced service models.

robert-albert-leaving-atpco-2
News / Distribution
Routehappy founder Robert Albert to step down, shift to advisory role at ATPCO
By Mitra Sorrells | June 30, 2020
Robert Albert, founder of Routehappy that is now part of ATPCO, is stepping down from his role as executive vice president of retailing to support social justice causes. Read More
How travel brands can communicate, establish trust and build loyalty in a crisis
From Our Partners / Online
How travel brands can communicate, establish trust and build loyalty in a crisis
By Kevin May | June 29, 2020
PhocusWire spoke to Salesforce about how the company helped many of its customers through the COVID-19 outbreak and what lessons should be noted by those looking to be better prepared for disruption of... Read More
Restoring confidence to travel: 5 tech solutions to help customers feel safe again
From Our Partners / Online
Restoring confidence to travel: 5 tech solutions to help customers feel safe again
By Jennifer Phillips April - Smartvel | June 29, 2020
With frequent changes and no single source of information, the travel industry is in a quandary. How can it communicate the most up-to-date information with their customers and help them feel confident? Read More
Tripadvisor quietly tests consumer-to-travel agent service Reco
News / Online
Tripadvisor quietly tests consumer-to-travel agent service Reco
By Kevin May | June 26, 2020
The service works on both desktop and via a smartphone app for Apple devices, giving travelers access to a portfolio of agents for a $199 fee each time. Read More
InPhocus, episode 15 - Racial diversity should be the challenge we accept and win
News / Online
InPhocus, episode 15 - Racial diversity should be the challenge we accept and win
By PhocusWire | June 26, 2020
We speak to Jamie-Lee Abtar, executive director of U.K.-based BAME Women In Travel, to learn more about the organization and what new steps brands should be considering. Read More
Sabre indicates "modest" recovery signs but air bookings still slammed
News / Distribution
Sabre indicates "modest" recovery signs but air bookings still slammed
By Kevin May | June 25, 2020
"The environment remains uncertain, with reductions in airline capacity and a volatile macro environment," Sabre says in an unscheduled update to investors this week. Read More
How I Got Here, episode 30 - Adam Goldstein of Hipmunk
Interview / Online
How I Got Here, episode 30 - Adam Goldstein of Hipmunk
By PhocusWire | June 25, 2020
The co-founder and CEO of travel search platform Hipmunk, Adam Goldstein, joins Mozio's David Litwak and Kevin May from PhocusWire to talk about its creation, challenges and eventual sale to SAP Concur. Read More
How the crisis changed fundraising for travel startups
News / Startups
How the crisis changed fundraising for travel startups
By Linda Fox | June 24, 2020
Some travel startups have secured funding despite pandemic, but the process has been far from straightforward. Read More
videc-airline-protocol-analysis
News / Online
North American airlines lagging in implementation of advanced health protocols
By Mitra Sorrells | June 22, 2020
An analysis by VIDEC has found North American carriers trail others in implementing COVID-19 traveler health protocols. Read More
Sounding Off: Travel retailing's time has come
Interview / Distribution
Sounding Off: Travel retailing's time has come
By PhocusWire | June 19, 2020
Perhaps now more than ever, travelers are going to be asking more from the companies that get them where they need to go and accommodate them once they're there. Read More
eDreams adds hotels to Amazon-style subscription service
News / Distribution
eDreams adds hotels to Amazon-style subscription service
By Linda Fox | June 19, 2020
The Spain-based online travel brand is now three years into its Prime membership service, with other companies also exploring the subscription model to inspire customers to travel. Read More
What an antitrust case against Google could mean for travel
Opinion / Online
What an antitrust case against Google could mean for travel
By Mario Gavira | June 19, 2020
Evidence suggests the U.S. Department of Justice will soon file an antitrust lawsuit against Google that will most likely target the ad technology used to buy, sell and serve online and mobile display... Read More
InPhocus, episode 14 - So, we're going to launch this during a pandemic
News / Technology
InPhocus, episode 14 - So, we're going to launch this during a pandemic
By PhocusWire | June 18, 2020
Bryan Porter, OpenJaw's chief commercial officer, tells us about how a project can come together in the midst of the most trying of circumstances. Read More
VIDEO: New Reality With... Beth Taylor of ATPCO
News / Technology
VIDEO: New Reality With... Beth Taylor of ATPCO
By PhocusWire | June 18, 2020
The next guest on the New Reality With... series is Beth Taylor, global head of marketing and communications at ATPCO. Read More
Recovery of retailing… or retail to recovery?
Opinion / Distribution
Recovery of retailing… or retail to recovery?
By Eric Lanier - Travelport | June 18, 2020
Systems created to enable a personalized travel shopping experience are now being used to address consumer concerns about travel due to COVID-19. Read More
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