Accor

In the last few years, several support programs have launched to help entrepreneurs evaluate, develop and grow their innovative ventures across every aspect of travel and tourism.  Read More

Deloitte recently surveyed more than 6,600 hotels guests who have collectively stayed at 25 brands across different hotel tiers to find out what makes a great hotel experience.   Read More

AccorHotels backs away from plan to acquire a minority stake in Air-France KLM. Read More

Le Club AccorHotels is looking to gain deeper insight on customers through Seeker, an initiative that uses biometrics to track responses and get closer to what travelers want. Read More

A string of acquisitions into new areas of hospitality and a focus on digital services have made AccorHotels one of the chains to watch in recent years. Read More

Ahead of Phocuswright Europe, she outlines the need for "responsible personalization," what the role of a CDO entails and AccorHotels' plans for the future. Read More

The more than 300 million registered users that book trips through online travel agency Ctrip will now have more personalized options and service from AccorHotels.  Read More

AccorHotels-owned upmarket rental brand OneFineStay is targeting corporates as part of an ongoing expansion plan to reach beyond high-end leisure travelers. Read More

It lasted less than two and a half years - Accor's ambitious attempt to create a marketplace for independent hotels is officially at an end. Read More

AccorHotels is linking up with Misterfly to provide a "hotel + flight" packaging option to its website, starting in France but with other source markets on the agenda, including the UK. Misterfly, Read More

In the last year, we have seen significant developments taking place in the convergence of travel loyalty programmes. This came as brands looked to provide members with the maximum flexibility to e Read More

Some momentum in recent weeks for TripAdvisor and its Instant Booking service - with global hotel group Hilton finally joining the initiative. Hilton's portfolio of 13 brands will now be available Read More

AccorHotels continues its acquisition spree, entering into exclusive negotiations to take over John Paul, a technology-enabled private concierge and loyalty services business The deal on the table Read More

"Digital hospitality" can cover everything from robots and reputation management, but technology is the servant, not the master, of the guest experience. This was one of the themes which emerged fr Read More

The HouseTrip email of Wednesday 27 April 2016: "We’re thrilled to announce that we’ve been acquired by TripAdvisor, the world’s largest travel website." I wasn't thrilled... I was crying into my m Read More