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News
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Technology
Accor's chief digital officer talks distribution, direct bookings and loyalty
By Linda Fox
|
March 20, 2025
Alix Boulnois, chief business, digital and tech officer of Accor, discusses the hotel group's priorities across distribution, direct bookings and loyalty.
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News
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Startups
Spain-based tech-enabled campsite operator HolaCamp raises €10M
By Abby Crotty
|
March 19, 2025
HolaCamp, which currently offers offers glamping experiences in Spain and Portugal, said it will use the funding to drive growth and further development of its technology.
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News
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Online
Tripadvisor continues fight against fraudulent reviews as incidences increase
By Abby Crotty
|
March 19, 2025
Tripadvisor said member fraud—when an independent user posts a review that violates fraud guidelines—accounted for just over 39% of fake reviews.
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News
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Technology
Concur to get generative AI assistant from SAP
By Morgan Hines
|
March 19, 2025
SAP Concur also revealed it has expanded its partnership with American Express to launch real-time authorization data capability, alongside a number of other announcements.
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News
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Technology
New laws drive hotels to explore digital ID solutions
By Marisa Garcia
|
March 19, 2025
As the European Union prepares to widely roll out digital identity wallets, experts say hotels should act now to adopt these solutions to smooth guest experiences.
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News
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Technology
Lufthansa's AI assistant Swifty pilots with SWISS, plots next steps
By Linda Fox
|
March 18, 2025
The pilot offers website users the option to book their flight using AI alongside traditional search.
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Opinion
/
Technology
2025 is the year AI agents will transform airline shopping
By Rick Seaney - 3Victors
|
March 18, 2025
Consumers, not companies, will be the real drivers of the agent change as they quickly embrace readily available free online tools more quickly than any airline can.
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News
Vacasa agrees to increased offer from Casago
By Linda Fox
|
March 17, 2025
Casago increased its offer to acquire Vacasa after existing shareholder Davidson Kempner made its own offer early last month.
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News
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Online
Tripadvisor brings in Booking.com veteran as president of Viator
By Linda Fox
|
March 17, 2025
Almost a year since Ben Drew stepped down, Tripadvisor Group is bringing in former Booking.com executive Pepijn Rijvers to lead Viator's next phase of growth.
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News
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Technology
Virgin Atlantic partners with Joby for U.K. electric air taxi service
By Linda Fox
|
March 17, 2025
The companies hope to offer zero-emission, short-range journeys across the UK, starting with regional and city connections from Virgin Atlantic’s hubs at Heathrow and Manchester airports.
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News
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Distribution
U.S. travel agency market: A resilient and thriving segment
By Phocuswright Research
|
March 17, 2025
The advisor landscape is shifting, with new entrants replacing retirees and an increasing number returning to office/storefront settings.
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News
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Technology
PhocusWire's weekly travel tech news briefs: Sihot, HiJiffy, Magpie, Visit Group and more...
By PhocusWire
|
March 14, 2025
Keep up with all the latest people, partner and product news from around the global travel industry.
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News
/
Startups
Why travel startup founders step away from running their companies
By Mark Frary
|
March 14, 2025
As travel startups begin to scale, founder/CEOs often take the decision to move to product or strategy roles and let someone with a different skillset lead the company through the next stage.
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News
/
Technology
Wyndham looks to Katanox to save distribution and payment costs
By Linda Fox
|
March 13, 2025
The company, which has more than 9,000 properties under franchise, is working with Katanox to drive cost savings and operational efficiencies and better control for franchisees with the technology.
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Interview
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Online
CEO Spotlight: Pere Vallès of Exoticca
By Linda Fox
|
March 12, 2025
Exoticca's CEO Pere Valles discusses the company's strategy to play in the connected trip space, its technology investment and keeping investors happy.
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Booking Holdings launches Vayo AI travel agent, plans $100M investment
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Booking anxiety is changing consumer behavior—and creating an opportunity for travel platforms
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Exclusive: 1.1 million hotel-branded ads linked to ‘predatory OTAs’ in a single month
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BA-parent IAG applies a 3-question test for AI automation
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How leading travel companies are strengthening margins in 2026
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How adventure travel can help brands meet changing traveler expectations
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4 scenarios for flight booking in the age of agentic AI
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AI travel clearance startup Intellivisa raises $3M
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Booking Holdings launches Vayo AI travel agent, plans $100M investment
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Hotel adoption of general-purpose AI tools outpaces specialized solutions
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