Thought Leadership

Prepare for impact: autonomous vehicles will reshuffle the travel industry
Opinion / Technology
Prepare for impact: autonomous vehicles will reshuffle the travel industry
By Alex Bainbridge - The Spontaneous Travel Company | January 26, 2018
Self-driving vehicles will, along with Blockchain, perhaps, be the next big industry-wide invention to make and break companies. Read More
Airlines should consider these critical trends (or fall behind)
Opinion / Technology
Airlines should consider these critical trends (or fall behind)
By Dave O'Flanaghan - Boxever | January 25, 2018
We are witnessing a "coming of age" for airlines and their associated approaches to MarTech. Read More
Investigation: How airlines gain an edge through pricing (Part Two)
Opinion / Distribution
Investigation: How airlines gain an edge through pricing (Part Two)
By Riccardo Boin and others - McKinsey | January 24, 2018
Taking attribute-level customization and applying it across all revenue categories to create a smarter RM model will enable airlines to create a potentially infinite number of price points. Read More
Investigation: How airlines gain an edge through pricing (Part One)
Opinion / Distribution
Investigation: How airlines gain an edge through pricing (Part One)
By Riccardo Boin and others - McKinsey | January 22, 2018
Most airlines have optimized their core ticket costs. But as ancillary purchases represent an increasing percentage of customer spending airlines must rethink their revenue-management practices. Read More
Hotel tech in 2018: Tools and technologies to remove friction and deliver value
News / Technology
Hotel tech in 2018: Tools and technologies to remove friction and deliver value
By Arthur Chapin - Expedia | January 18, 2018
Simply keeping up with the expectations of tech-savvy consumers is no longer an option. Exceeding those expectations is imperative and an opportunity for hotels to focus on what truly matters to... Read More
As online travel matures in the West, what does the next chapter look like?
Opinion / Online
As online travel matures in the West, what does the next chapter look like?
By Kei Shibata - Venture Republic | January 18, 2018
As the global online travel market reaches a turning point, what lies in store for all players, from global to local? Read More
Tech and the transforming vacation rental industry
Opinion / Online
Tech and the transforming vacation rental industry
By Steve Milo - VTrips | January 17, 2018
The vacation rental industry, a once sleepy and highly fragmented niche segment of travel, is rapidly being transformed from the “mom and pop” operations epitomized by T-shirts and flip-flops to slick... Read More
hotel-revenue-management-2
Opinion / Distribution
Emerging technologies are outsmarting the hotel revenue model
By Rom Hendler - InnoVel | January 10, 2018
Just when hoteliers thought they’ve mastered the art of working with online travel agents, there seems to be a sense of déjà-vu. Read More
Investigation: Hotels and online agencies battle on three fronts (Part Two)
Opinion / Distribution
Investigation: Hotels and online agencies battle on three fronts (Part Two)
By Robert Cole - RockCheetah | January 8, 2018
Logically, hotel reward program members have always booked a disproportionate amount of business. Read More
Digital impatience: Hotels need to adapt to win the "Need for Speed" generation
Opinion / Online
Digital impatience: Hotels need to adapt to win the "Need for Speed" generation
By Felix Undeutsch - MICE, Expedia Inc. | January 5, 2018
Companies like Amazon have made it clear: Everything is accessible to everyone at any time from anywhere. Hotels need to follow suit. Read More
Investigation: Hotels and online agencies battle on three fronts (Part One)
Opinion / Distribution
Investigation: Hotels and online agencies battle on three fronts (Part One)
By Robert Cole - RockCheetah | January 5, 2018
Don’t be fooled, despite the occasionally cordial "partnering" rhetoric between the major hotel brands and OTAs, this is an existential battle. Read More
Welcome to 2018 - Here's an online travel starter pack
News / Technology
Welcome to 2018 - Here's an online travel starter pack
By PhocusWire | January 2, 2018
After all the trend analysis sessions, strategy groups, budget meetings and debates, it's time to actually get on with it all. Read More
PhocusWire Forecast 2018: Hotel issues to sharpen
Opinion / Distribution
PhocusWire Forecast 2018: Hotel issues to sharpen
By Dori Stein - Fornova | December 28, 2017
2018 will be another busy year in the distribution space, as hotels and online travel agencies continue to dance and spar. Read More
PhocusWire Forecast 2018: Rise of the machines (and humans)
Opinion / Technology
PhocusWire Forecast 2018: Rise of the machines (and humans)
By Rob Greyber - Egencia | December 27, 2017
What a year. On a global scale, 2017’s headlines were both polarizing and surprising, terrifying and exhilarating. Read More
PhocusWire Forecast 2018: Oligarchs and Incubators
News / Technology
PhocusWire Forecast 2018: Oligarchs and Incubators
By PhocusWire | December 22, 2017
With 2018 around the corner, Phocuswright and PhocusWire are presenting snapshots of the 12 trends we think will be significant next year across six installments. Read More
The Phocuswright Conference 2026