News

The problem with general managers in hotels
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The problem with general managers in hotels
By Patrick Landman | August 7, 2012
Investing in hotel real estate requires a lot of funds. We are talking about tens or hundreds of millions of Dollars or Euros.... Read More
Travel Tech Scan: Australia welcomes hotel auctions, Asian business travelers get busy
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Travel Tech Scan: Australia welcomes hotel auctions, Asian business travelers get busy
By Sean O'Neil | August 7, 2012
A few of the items that caught our eyes today, August 7, such as an offer-based hotel reservation website called GraysEscape.com and the revelations of the Accor Hotels business traveler Asia Pacific survey.... Read More
9Flats buys iStopOver, targets home turf of Airbnb
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9Flats buys iStopOver, targets home turf of Airbnb
By Kevin May | August 7, 2012
Consolidation in the world of private rental marketplaces as European startup 9Flats acquires North America specialist iStopover.... Read More
Best of Tnooz last week - Apple crunch, Parity probe, Startup dilemmas, GDS highs and lows
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Best of Tnooz last week - Apple crunch, Parity probe, Startup dilemmas, GDS highs and lows
By PhocusWire | August 7, 2012
What were the best articles on Tnooz last week?... Read More
Mission Millennials: capturing a lucrative cohort for life
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Mission Millennials: capturing a lucrative cohort for life
By Nick Vivion | August 6, 2012
With travel spending in the United States back to pre-recession levels (up 6% this year to $293 billion), savvy travel brands are moving beyond revenue recovery to nurturing long-term growth prospects.... Read More
Priceline claws back ground from Expedia - Top US travel sites, July 2012
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Priceline claws back ground from Expedia - Top US travel sites, July 2012
By Viewpoints | August 6, 2012
Expedia's lead of Priceline at the top of the leading travel websites in the US has narrowed to just 2.5% market share of the agency category.... Read More
One year on, how has the new Facebook impacted travel?
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One year on, how has the new Facebook impacted travel?
By Viewpoints | August 6, 2012
As expected, a lot has happened since I wrote my piece on How the new Facebook will impact travel.... Read More
Morning Scan: Expedia migrates smoothly, Southwest has an IT fiasco, Priceline preps for earnings, and more travel tech news
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Morning Scan: Expedia migrates smoothly, Southwest has an IT fiasco, Priceline preps for earnings, and more travel tech news
By Sean O'Neil | August 6, 2012
Expedia says its migration to a unified IT platform for all of its brands is going smoothly, while Southwest admits that a technical glitch in its reservation system caused ridiculous billing glitches for hundreds of customers. Meanwhile, speculation runs rife about whether Priceline's earnings report tomorrow.... Read More
Shangri-La's new iPhone app points to integrated guest experience
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Shangri-La's new iPhone app points to integrated guest experience
By Nick Vivion | August 3, 2012
In a first step towards a fully multi-platform guest experience, Hong Kong-based Shangri-La Hotels has released an iPhone app aimed at coalescing guest experience before, during and after a stay at one of the brand's 72 hotels and resorts.... Read More
Ancillary Friday: American goes the last mile with luggage, and US Airways expands its menu
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Ancillary Friday: American goes the last mile with luggage, and US Airways expands its menu
By Sean O'Neil | August 3, 2012
A few well-known airlines have embarked on a new trend in growing ancillary revenue streams by actually inventing new services instead of merely unbundling existing ones. American and United announced initiatives in the last couple of days.... Read More
British Airways' barometer measures Olympics buzz in real-time
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British Airways' barometer measures Olympics buzz in real-time
By Nick Vivion | August 3, 2012
Using the hashtag #homeadvantage, British Airways has created a clever way to visualize the social media buzz surrounding the Summer Games in London.... Read More
Professional association of innkeepers international responds to social media controversy
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Professional association of innkeepers international responds to social media controversy
By Nick Vivion | August 3, 2012
For businesses large and small, the debate rages over the appropriateness of taking to social media to voice personal political opinions - especially for small travel businesses intricately linked to the people who run them.... Read More
Seamless, smart and straightforward: a path to generating revenue from mobile travel bookings
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Seamless, smart and straightforward: a path to generating revenue from mobile travel bookings
By Nick Vivion | August 3, 2012
Many mobile apps aren't even apps; rather, they are basic copies of the Web version. And those that are fully realized applications are not necessarily any better, lacking a clear focus on user experience and the desired outcome - a purchase.... Read More
Indian giant MakeMyTrip makes its next moves
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Indian giant MakeMyTrip makes its next moves
By Sean O'Neil | August 3, 2012
MakeMyTrip is India's largest online travel agency by ticket volume. Here's a round-up of what's new with the company, which has grown its revenue 66% in the past year to $197 million and is headquartered in Gurgaon.... Read More
Amadeus first half 2012 results - at-a-glance summary
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Amadeus first half 2012 results - at-a-glance summary
By Kevin May | August 2, 2012
Amadeus released its first half 2012 results today. A quick overview is as follows:... Read More