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Martin Cowen
Martin Cowen News
News
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Technology
Move over bots, email is still the boss
By Martin Cowen
|
July 21, 2017
US consumers prefer travel and hospitality brands to communicate with them via email rather than other...
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News
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Distribution
Preparing for a future with seamless travel and personalisation
By Linda Fox
|
July 20, 2017
The words seamless travel and personalisation don't exactly move the excitement needle these days but...
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News
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Technology
Jumia upgrades its social customer service with Salesforce for Messenger
By Martin Cowen
|
July 20, 2017
African OTA Jumia Travel claims to be first business in the region to integrate Facebook Messenger...
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News
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Online
Personalisation in the air to improve the experience and boost profit
By Linda Fox
|
July 20, 2017
It's hard to get away from the word personalisation in travel although it's mostly applied to its...
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News
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Distribution
BeMyGuest closes Series A, launches its own lab
By Martin Cowen
|
July 19, 2017
Asian tours, activities and attractions specialist BeMyGuest has closed its Series A funding round and...
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News
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Distribution
Roomorama and Bridge Rentals shut down
By Martin Cowen
|
July 19, 2017
Roomorama, a B2C vacation rental platform based in Singapore, has stopped taking new bookings and is...
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News
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Distribution
FFPs dominate most airlines' ancillary revenue streams
By Martin Cowen
|
July 18, 2017
Ancillary revenue geeks rejoice - the first tranche of data from this year's CarTrawler-sponsored...
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News
/
Technology
Travelport helps passengers with mobile rebooking technology
By Linda Fox
|
July 17, 2017
Travelport is claiming a first with the launch of Resolve, technology for airlines to help passengers...
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News
/
Technology
In-destination piques Booking.com interest
By Martin Cowen
|
July 17, 2017
Booking.com is launching a consumer-facing PR campaign around what happens during the first 24 hours...
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News
/
Distribution
Startup pitch: TripsCommerce will look after the tech side of getting online
By Linda Fox
|
July 17, 2017
TripsCommerce wants to provide tour operators, small accommodation owners, activity suppliers and...
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Expedia Group is investing in AI that doesn't convert yet
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Airbnb continues hotel push: 'Stepping on the gas'
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Tripadvisor sees dip in revenue, net income in Q2
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Booking Holdings: AI visibility is up, but referrals stay under 1% of room nights
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Google Maps updates Ask Maps with hotel, event discovery
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