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Opinion / Technology

2025 is the year AI agents will transform airline shopping

By Rick Seaney - 3Victors | March 18, 2025

Consumers, not companies, will be the real drivers of the agent change as they quickly embrace readily available free online tools more quickly than any airline can. Read More

News / Technology

Corsair Capital acquires majority share of IDnow

By Morgan Hines | March 7, 2025

IDnow, which was founded in 2014, creates artificial intelligence-powered identification verification technologies that cater to brands across sectors including the travel sector. Read More

News / Technology

PhocusWire's weekly travel tech news briefs: TravelPerk, Airbnb, Expedia Group, SWA, Hostaway and more...

By PhocusWire | February 28, 2025

Here's our roundup of the people, product and partner news from the global travel industry this week. Read More

News / Startups

Less than 10% of airlines have invested in startups

By Morgan Hines | February 25, 2025

A new report from Lufthansa Innovation Hub found airlines tend to be conservative when it comes to investing in startups, but those that do are prioritizing startups working in sustainability and AI.... Read More

News / Distribution

The future of the travel management company

By Phocuswright Research | February 4, 2025

In today’s competitive market for business travel services, the traditional travel management company is being challenged. Read More

Opinion / Technology

What deregulation could mean for U.S. airlines and the payment industry

By Tom Randklev - CellPoint Digital | January 21, 2025

Tom Randklev of travel payments orchestration provider CellPoint Digital considers what Donald Trump's second term in office may mean for regulatory issues impacting airlines and the broader industry.... Read More

News / Technology

SITA, Idemia partner to build digital identity ecosystem for travel

By Linda Fox | November 12, 2024

The collaboration will look at furthering interoperability, trust and data security as part of a Digital Travel Ecosystem initiative from SITA. Read More

News / Technology

Progress in air travel digital wallets as live test completed

By Matthew Parsons | November 5, 2024

The latest test of digital identity was carried out during a round-trip Cathay Pacific flight between Hong Kong International Airport and Japan’s Narita International Airport. Read More

News / Technology

Airlines are pushing ancillaries to boost revenue, but new offerings slow to come

By Morgan Hines | October 11, 2024

Ancillary services including baggage fees, meal upgrades, change fees and seat selection help boost airline profits, but why haven't airlines expanded their product catalog? Read More

News / Online

Should the airline industry be looking at sustainability more holistically?

By Morgan Hines | September 3, 2024

The airline industry has long discussed sustainability efforts related to carbon emissions. But new measures show it's not on track to reach a “net-zero scenario.” Read More

News / Online

IATA aims to improve airline communication on interline bags

By Robert Silk - Travel Weekly | August 26, 2024

A new IATA initiative will help airlines better communicate with one another and with airports as they deliver checked bags across interline itineraries. Read More

News / Distribution

Delta reaches new deals with two GDSs and is close to a third

By Robert Silk - Travel Weekly | August 21, 2024

Delta's new distribution agreements with the three major GDSs will ensure that travel advisors have access to full content without a surcharge on usage of legacy systems. Read More

News / Distribution

AA's former commercial chief Vasu Raja sees a simpler future for airline retailing

By Linda Fox | August 12, 2024

American Airlines former CCO Vasu Raja discussed his views on the internet as a sales and distribution channel as well as future innovation in airline distribution with Cory Garner, a former sales and... Read More

News / Distribution

Delta partners with Accelya, Google on new NDC plans

By D.J. Catron | April 18, 2024

The last of the three major U.S. airlines to embrace modern retailing and distribution announced the partners it will work with, including IATA and ARC. Read More

Opinion / Technology

How technology can help airlines meet traveler expectations

By Andrew Wilcock - Accelya | January 12, 2024

With the aviation industry continuing to chart its course to recovery, it's critical airlines adopt cutting-edge technology solutions to ensure their competitiveness in this evolving landscape. Read More

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