American Express Global Business Travel

News / Technology

Early adopters of AI for travel on the power of new models

By Mitra Sorrells | June 23, 2023

The founders of 30SecondstoFly and Sam - two AI-powered chatbots that have been acquired by Amex GBT and Flight Centre Travel Group, respectively, discuss the potential of new large language models. Read More

News / Technology

AI Insights: Generative AI in business travel

By PhocusWire | June 21, 2023

Amex GBT's chief technology officer David Thompson shares insights on the company's work with generative artificial intelligence. Read More

News / Online

Amex GBT earnings point to brighter days for business travel

By Derek Catron | March 9, 2023

CEO Paul Abbott is optimistic about business travel this year. “There are several tailwinds that set us up for growth in 2023,” he says. Read More

News / Distribution

Amex GBT restructures to focus on multinationals and smaller businesses

By Michael B. Baker - BTN | January 27, 2023

The company says the move will "accelerate growth" and "drive consistency" with the Amex GBT eyeing a "significant opportunity to grow our business." Read More

News / Technology

Amex GBT aims for more robust carbon reporting via Chooose

By Linda Fox | January 19, 2023

The agreement will see Amex GBT integrate carbon emissions calculations across its booking and reporting tools to build up consistent data and develop an architecture for carbon compensation. Read More

News / Startups

Tough 2022 for travel startups as investors turn cautious

By Linda Fox | December 12, 2022

Early stage rounds in particular have been highlighted as impacted by the more conservative approach from investors who, perhaps stung by the pandemic, turned to startups with a proven market fit. Read More

News / Online

How travel brands are prioritizing mobile app engagement

By Kathryn Walson | December 7, 2022

Companies like Expedia, Booking, Tripadvisor, CWT and more are using their apps to drive loyalty and provide personalization. Read More

News / Technology

Amex GBT and Traxo pilot tech to capture out-of-channel booking data

By Linda Fox | December 6, 2022

Amex GBT is using Traxo's Filter technology to capture out-of-policy bookings and bring the data back into its own systems. Read More

News / Online

Earnings roundup: Amex GBT, Sonder, Vacasa

By Mitra Sorrells | November 11, 2022

As publicly traded travel companies continue to report their third quarter 2022 earnings, we round up the latest reports. Read More

News / Online

Eric Hart departs Expedia Group, Williams-Sonoma exec named CFO

By Mitra Sorrells | September 14, 2022

Hart will be replaced by Julie Whalen, who most recently was executive vice president and chief financial officer of Williams-Sonoma and has been a member of Expedia Group's board of directors. Read More

Opinion / Technology

Should corporate travel managers trust algorithms?

By Axita Bhalsod - Egencia | August 19, 2022

Effective use of artificial intelligence and data science can save companies huge amounts of time and resources, particularly for small teams. Read More

News / Technology

Business travelers want tech to address travel disruptions

By Jill Menze | August 16, 2022

Since the onset of the pandemic, business travelers have increasingly turned to digital tools such as apps and virtual agents to manage travel disruptions. Read More